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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,745 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,745 reviews

July 03, 2014

My experience I hade a very good experience working with Anne Farrell. She was very patient with my husband and I. We were not sure which level of car (LE, XLE pr More

by ewheeler4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 03, 2014

Sales Experience A super experience! I was greeted in a warm and friendly mannor, everyone was professional, the product was demeonstrated with enthusiastic energy, I More

by jpelsasser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Coe, Corey Rheal, Pinkal Patel
July 01, 2014

A very smooth operation My wife and I were very pleased with the sales and management personnel. Pinkal greeted us and put us at ease right away. He introduced us to Mike who More

by RDRamo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pinkal Patel, Michael Steinke
Jul 11, 2014 -

DCH Wappingers Falls Toyota responded

Dear RDRamo, We sincerely appreciate you taking the time to provide us with this excellent review! We value our customers, and we strive to show that through the service we provide. We thank you for your compliments of so many members of our team, and we will be sure to share your thoughts with them. We are glad that you found Daryl helpful and knowledgeable, as that is the service we hope our team provides all of our customers. Again, we thank you for returning to DCH for your second car purchase, and we look forward to assisting you with any of your future car needs! Please feel free to reach out with any questions and/or concerns. Thank you, Lee Burns, General Manager

June 30, 2014

Best place to buy a new toyota We did a lot of research. DCH Wappingers Falls Toyota had the best price and the friendliest atmosphere. I highly recommend this dealer to anyone look More

by shani.offen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Coe
Jul 16, 2014 -

DCH Wappingers Falls Toyota responded

The staff at DCH Wappingers Falls Toyota is thrilled to learn you had a 5-star experience! We sincerely appreciate your compliments of our staff members. We are pleased to learn that our pricing and customer service were high points of your visit to our dealership. We thank you for your recommendation to others. We hope you will continue to enjoy your new purchase, and we hope you will return for any of your future car needs!

June 30, 2014

didnt know buying a car could be so easy requested online quote, received a call from Kelly shortly thereafter. had an appointment with 2 days (my request). introduced to Naeem Randall - no p More

by pasta25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall
Jul 16, 2014 -

DCH Wappingers Falls Toyota responded

Pasta25, Thank you for you 5-star review! We are always happy to hear from our happy customers. We appreciate your compliments of Kelly and Naeem. We strive to work together as a team to provide you with the best possible experience, and we will be sure to share your thoughts with them. On behalf of all of us at DCH Wappingers Falls Toyota, we thank you for choosing our dealership, and we hope you enjoy your new purchase!

June 28, 2014

Purchase of new car I was extremely happy with my experience dealing with Anne Farrell Sales Consultant.She was professional,courteous and informative. She went out of he More

by vungtau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Farrell
Jul 16, 2014 -

DCH Wappingers Falls Toyota responded

We sincerely appreciate your compliments of so many members of our staff, and we will be sure to share your words with Anne, Corey, and Pinkal. We strive to provide quality customer service in all that we do, and we are pleased that your experience reflected this. We take your comments very seriously, and wthank you for taking the time to share your feedback. We thank you for choosing DCH Wappingers Falls Toyota, and we hope you enjoy your new purchase!

June 28, 2014

Sky King My purchase at DCH Toyota Wappingers was pretty seamless and enjoyable. It started with Chris Heimink and ended with Rich, the buisness manager. This More

by highlander10951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schiro, Chris Heimink
Jul 16, 2014 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your feedback with us! We are pleased to learn that you had a smooth and enjoyable experience during your visit. We appreciate your compliments of Chris and Rich, and we will be sure to share your thoughts with them. We thank you for your recommendation to others. The staff at DCH Wappingers Falls Toyota hope you enjoy your new purchase, and we hope you will return for any of your future car needs!

June 27, 2014

2014 Camry It was the best experience I have had with a salesperson. Mike was professional, courteous, and informative. I felt comfortable asking many questions More

by lpease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steinke
Jul 16, 2014 -

DCH Wappingers Falls Toyota responded

We appreciate you taking the time to provide us with your feedback from your recent review. We take our customer satisfaction very seriously, and we are thrilled that your experience was 5-star! We thank you for your compliments of Mike. He is an integral member of our team, and we are proud to have him as our own. We will be sure to share your kind words with him. The staff at DCH Wappingers Falls Toyota appreciates your visit, and we hope you enjoy your new purchase!

June 27, 2014

Terrific Place to Buy a Car Evan and Mike provided excellent service and never pressured me. I love my new Highlander and it was actually a very pleasant experience buying the c More

by mhseely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Coe
Jul 16, 2014 -

DCH Wappingers Falls Toyota responded

We appreciate your 5-star review! We thank you for making the trip from Albany, and we are pleased to learn that you buying experience was a pleasant one. Thank you for your compliments of Evan and Mike, and we will be sure to share your compliments with them. We strive to work together as a team to provide the best possible customer service, and we are pleased that your experience reflected that. On behalf of all of us at DCH Wappingers Falls Toyota, we thank you for visiting our dealership, and we hope you enjoy your new purchase!

June 25, 2014

Exceptional service!!!! I love my new car!!!! Everyone was so nice and worked so hard to get me in and out as fast as possible with my new vehicle. Rob and Mike..... I cannot More

by JoannaZ214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer, Robert Schaeffer
Jul 02, 2014 -

DCH Wappingers Falls Toyota responded

Joanna, We are ecstatic to hear that Rob Schaeffer and Mike could help you get a new car you absolutely love from DCH Wappingers Falls Toyota! Thank you for taking the time to share your appreciation as we want nothing more than to deliver 100% customer satisfaction to each and every person who walks into our dealership. Again, thank you for taking the time to leave your feed and want to thank you for your business. We look forward to working with you again in the future! Lee Burns, General Manager

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