DCH Wappingers Falls Toyota

AMAZING EXPERIENCE! To be honest, I don't think that I will ever purchase another car from anywhere other than DCH Wappingers Falls Toyota. A little over a year ago, I pu To be honest, I don't think that I will ever purchase another car from anywhere other than DCH Wappingers Falls Toyota. A little over a year ago, I purchase my first new car from DCH and the experience was great. Unfortunately, due to a crazy New York weather, I totaled the car I loved so much and was hesitant about looking for a new car, thinking that I wouldn't receive the great service I had previously received. My mind was changed almost immediately. As soon as I got to the lot, Melissa came out to greet my family and me. She immediately started asking discovery questions to figure out what I was looking for. Since I had previously had a Corolla, I wanted to stick with Toyota but perhaps something bigger. She suggested a Rav4, which was actually what I had already had in mind. We strolled around the lot casually talking and I had mentioned that I like red. It was like a light bulb went off for her, and she said she had one Rav4, a used one that had just come in. We walked over to it, and I immediately knew it was "the one." I didn't even need to test drive it, but decided I probably should. So Melissa, my mom and I set out for the test drive. Melissa's great personality is contagious and by the end of the drive, we were laughing and exchanging stories. There was never at any point pressure to buy. I ended up LOVING the Rav4, and when we got back, we immediately started to process of purchase. Melissa was great and so patient throughout the entire process. She was thorough and explained everything, and in doing so, treated me more as a friend then just some random customer. Her attitude is great and I wish all salespeople were like her. After all the paperwork was all said and done (with help from the awesome Mike Smith - with whom I dealt with during my last car buying experience), Melissa walked me outside and, although it was freezing that day, showed me the ins and outs of the car, including the remote start that I didn't even know the car had! I couldn't believe that it was such an easy experience and that I was able to take the car home the same day. Finally, when all was said and done, the manager Pinkal came over to thank me for my business and ask about my experience. It was an added bonus, that he had even remembered me from last year when I had purchased my other car. Everything went so much better than I could even imagine. I cannot say enough about the people at DCH Wappingers Falls Toyota. It's an amazing team there, and I would recommend anyone to go there. More

Very Happy With Results with Doing Business at DCH I wanted a new Camry that had the Blind Spot Warning system. No local dealer in my home area or Albany had one. They said they could order one, but I wanted a new Camry that had the Blind Spot Warning system. No local dealer in my home area or Albany had one. They said they could order one, but it would take 6 - 8 weeks. The current incentives Toyota had for May would have expired. I contacted DCH and went to their showroom. They were able to find one for a swap and although it was not the color I wanted they were able to get a good deal for me on it. I was very pleased with their ability to do this where others could not, their efficiency, courtesy and help. Even though it is over an hour from where I live, I would certainly consider buying from them in the future. More

Great Experience I came to Toyota knowing exactly what I wanted because Mary (from online) told me they had a car in stock for me to check out. When I visited, the dea I came to Toyota knowing exactly what I wanted because Mary (from online) told me they had a car in stock for me to check out. When I visited, the dealership had a lot of energy, and everyone was very kind. It's not like anyone had to really sell me on the vehicle, since I was practically committed to buying it since before I went to the dealership. But everyone was very kind in assisting me and ensuring that I was making the right decision (which I was nervous about, first new car in ten years!) All my questions were answered. Bobby was especially kind during the whole experience, making me and my daughter feel very comfortable and as if we were chatting with a friend, not someone who was trying to get some money out of us. More

2014 Toyota Camry Hybrid Purchase We're long-time Toyota customers. But after having traveled out of the County to another Toyota dealer for many years for both purchasing and service, We're long-time Toyota customers. But after having traveled out of the County to another Toyota dealer for many years for both purchasing and service, I decided to try DCH Wappingers Falls Toyota and I'm glad I did. I had an excellent experience purchasing my new 2014 Camry Hybrid at DCH. From the minute Rob Schaeffer greeted us to the minute we drove away in the new car, I can honestly say everyone we came in contact with was friendly, helpful and very concerned that we have a positive experience. We, my husband and I, came away feeling as though we had just made some new friends! I cannot say enough about Rob's professionalism, kindness and attention to detail. I love the new car and am looking forward to not having to drive as far for service! More

Sequioa Purchase My wife and I just purchased a Sequioa and worked with a very professional sales assistant by the name of Naeem Randall. It was a pleasure working thr My wife and I just purchased a Sequioa and worked with a very professional sales assistant by the name of Naeem Randall. It was a pleasure working through the purchase process with Naeem he was very courteous and accomodating. He took the time to explain certain features and answered the many questions posed by my wife and I. Will definitely recommend him and the dealership to friends and family. More

Prius Plug in Lease Melissa sought me out, bought out my old lease and was able to lower my monthly payments on the same three year lease on the new Prius Plug In. Her c Melissa sought me out, bought out my old lease and was able to lower my monthly payments on the same three year lease on the new Prius Plug In. Her consideration and effort was top notch and I could not be happier with her focus and attention to detail provided during the entire time we worked together. More

Great Experience We had a great experience buying a used car from Jose Villar at DCH Wappingers Falls Toyota. He was very helpful and thoughtful and fair during the e We had a great experience buying a used car from Jose Villar at DCH Wappingers Falls Toyota. He was very helpful and thoughtful and fair during the entire process. More

Great Experience My wife and I are expecting our first child and decided it was time to upgrade both of our vehicles. We worked with both MJ Herring and Michael Gottus My wife and I are expecting our first child and decided it was time to upgrade both of our vehicles. We worked with both MJ Herring and Michael Gottuso, both of which were fantastic to deal with. They took the time to explain all the features of both vehicles, and were very helpful during the multiple visits we made to the dealership. They followed up through the sales process with updates on status of getting the vehicle and we are extremely happy with the entire process. Thanks again!! More

Easy cheesy This was our second purchase from DCh Wappingers Falls. Everyone was very friendly. Trade in was fair and service was awesome!! I have not always has This was our second purchase from DCh Wappingers Falls. Everyone was very friendly. Trade in was fair and service was awesome!! I have not always has good car dealership experiences and this one went great. Fast and efficient. Not a lot of haggling over price and we had several financing options which was wonderful and fit our budget. Thanks to all!! More