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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,043 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,043 reviews

June 29, 2010

overall experience was great,sales consultant went above and beyond to make sure we got a car we could afford and a great deal,finance department was very helpful,working with what we wanted to pay monthly More

by pvankleeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
eduardo ortiz
Jun 30, 2010 -

DCH Wappingers Falls Toyota responded

Pvankleeck, Here at DCH Wappingers Falls Toyota we make a concerted effort to ensure that our sales process is very straightforward and friendly. Our sales consultants so not receive a commission when they sell a vehicle, they are paid based on customer satisfaction and volume.Our customers have told us they would rather do business without the old negotiating tactics and that is what we have done. Thank you again for all of your kind words. Sincerely, Mike Limata General sales manager

June 25, 2010

Eduardo and DCh worked with us to accomplish our goal last weekend of getting a new vehicle. Unlike Kia, DCH negotiated with us and continued working with,some give and take on both sides until we reache More

by z86giants
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
Jul 02, 2010 -

DCH Wappingers Falls Toyota responded

Z86giants, It was very kind of you to write about your experience at our dealership when you purchased your vehicle.We understand the importance of your having the kind of experience you deserve.Again thank you for your business and your kind words. sincerely, Mike Limata General Sales Manager

June 03, 2010

I had a great experience with no mid-deal or post-sale B.S. I was given a good price for my trade-in, a good price for the car I purchased (based on much haggling and comparison shopping with other dealer More

by hdg123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen
Jun 05, 2010 -

DCH Wappingers Falls Toyota responded

HDG123, We appreciate the fact that you have tasken the time to express to others thed kind of experience you received at our dealership. Our hope is that every one who walks through our doors will have the same no hassle fair price shopping experience. Thank you for the kind words and hope to see you in our dealership in the near future. sincerely yours, Mike limata General Sales manager

May 24, 2010

We went car shopping for quite some time, and had our fair share of salesmen. It was the service at this dealer that sold us. They were very transparent, knowledgeable, forthright, and clear. The sale More

by cal1019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Rheal, Corey Rheal
May 25, 2010 -

DCH Wappingers Falls Toyota responded

cal 1019, thank you very much for taking time out of your day to share these kind words about our dealership as well as the sales consultant Corey Rheal who worked with you. Our desire is that all of our employees continue to perform is a most professional manner. Yours truly, Mike limata Gemeral Sales Manager

May 13, 2010

Eduardo Ortiz was knowledgable and friendly. Actually, Eduardo Ortiz was knowledgable and friendly. Actually, everyone in the dealership were very nice. Eduardo answered all of our questions and spent ti More

by lindapapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
May 15, 2010 -

DCH Wappingers Falls Toyota responded

we so appreciate the kind words you had to say about our sales consultant Mr. Eduardo Ortiz as well as our dealership. Your satisfaction and exceeding your expectations is what drives us day by day. Again we say thank you for choosing our dealership to purchase your vehicle. Sincerely yours Mike limata General sales manager

May 13, 2010

The salesperson, Mr. Ortiz was professional, honest, with high integrity. Everything was done in a timely manner from purchasing the vehicle to delivery. He was knowledgeable and his explanations were acc More

by francessurak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
May 25, 2010 -

DCH Wappingers Falls Toyota responded

The time and effort it takes you to complete the response is much appreciated by our dealership and the sales consultant as well. It makes us very happy when we read the comments you have made about our dealership as a place to do business. Thank you very much for your kind words. your truly Mike Limata General sales manager

May 02, 2010

As dealers go, Wappinger Toyota visibly operates to the highest standards. As an individual salesperson, Eduardo was courteous, followed up well, and was pleasant to deal with. After talking with him More

by gwdjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
May 03, 2010 -

DCH Wappingers Falls Toyota responded

gwdjr, we appreciate that you were nice enough to take the time to say the kind words about Eduardo Ortiz. He is one of our newer sales consultants who is doing an outstanding job as is evidenced by your experience. It is our express desire that these types of sentiments become commonplace as we become more excellent at providing the highest level of customer service possible.thank you very much Mike Limata General sales manager

May 15, 2010 -

DCH Wappingers Falls Toyota responded

gwdjr, It was very gracious of you to take the time to make the comments you have about your experience while making your vehicle purchase at our store. Satisfied customers are essential to the success and growth of any healthy business. We understand the importance of providing folks with a first class experience when given the opportunity to service them. Thank you for all the great comments you made and shared with others. Yours truly Mike Limata General sales manager

May 01, 2010

Eduardo was professional and enthusiastic in all of our meetings. He answered questions and kept us informed of arrival date. I would recommended seeing him for your next purchase. I have used DCH in the p More

by jrobinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
May 01, 2010 -

DCH Wappingers Falls Toyota responded

jrobinson, thank you for taking the time to talk about your experience with our dealership and for saying such kind things about your sales conultant Eduard Ortiz. He is quality employee and it is apparent by your review that he also made an empression on you. We constantly continue to upgrade our personnel so that DCH Wappingers Toyota is synonymous with a excellent experience whether you purchase from us or not. thanks again. Mike Limata General sales manager

April 27, 2010

These days it is very important to know that you are dealing with a honest and reputable auto dealer, especially when it comes to used cars. My wife and I have our own business (www.classicusc.com)and w More

by aschindler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Rheal, Corey Rheal
Apr 27, 2010 -

DCH Wappingers Falls Toyota responded

Thank you so much for taking the time to write the nice things you had to say about our sales consultant Mr. Corey Rheal. It is our express desire that all of our visitors recieve the highest level of professional attention. We believe that such values will guarantee our success and result in satisfied customers. Thank you so much for the kind words. Mike Limata General sales manager

April 26, 2010

Corey Rheal made buying a new car a joyful and no pressure experience. I liked that he was very respectful and courteous. Corey came out to us when we were on the lot looking at cars and was very egg More

by saschank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Rheal, Corey Rheal
Apr 27, 2010 -

DCH Wappingers Falls Toyota responded

We appreciate your choosing our dealership to make your purchase. We understand that as a consumer there are any number of dealerships where you can purchase a vehicle. Our mission is to provide the level of experience you enjoyed to everyone who chooses to contact us about a possible purchase of a vehicle. Your satisfaction is of the utmost importance. Thank you for the kind works about Corey Rheal Sincerely yours, Mike Limata General sales manager

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