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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,816 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,816 reviews

February 24, 2015

Stop Shop with the Best If you want the best sales person to work with, you have to go to DCH Toyota in Wappingers Falls, NY. Not only that if you want the best deal for a c More

by smoke.stack.jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
Feb 24, 2015 -

DCH Wappingers Falls Toyota responded

Wow! Thank you for such a great review of Chris! We are so happy that he and the rest of our team members could provide you with a smooth and enjoyable experience at DCH Wappingers Falls. Enjoy your new vehicle and we look forward to seeing you again in the future!

February 18, 2015

DON'T DO IT UNLESS YOU WANT TO GET SCREWED!! BUYER BEWARE!!! I AM STILL WAITING FOR A $14.76 REFUND FROM AUGUST OF 2014. THIS PLACE IS A RIP OFF. THEY QUOTE YOU A PRICE FOR TOYOTA PARTS AND More

by LAFROG814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pinkal Patel
Feb 20, 2015 -

DCH Wappingers Falls Toyota responded

Dear Ms. R: My name is Lee Burns and I'm the general manager at DCH Wappingers Falls Toyota. Thank you for taking the time to post your feedback. I'm sorry to hear about your recent experience at our dealership. I have personally left several messages in an attempt to help resolve your concern. I also sent you an email this past Wednesday and have not heard back. If you would like to discuss the problem you are having with you Highlander further, I can be reached at (845) 298-8880. Regards, Lee Burns

February 05, 2015

Thanks Chris Everyone was very friendly and accommodating. I would recommend seeing Chris to anyone who is looking to get a new Toyota. He was very patient and did More

by sc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
Feb 05, 2015 -

DCH Wappingers Falls Toyota responded

Thanks for the great post! I'm so glad to learn that you found our staff and crew very friendly and accommodating, Chris in particular. Thank you for you stopping by and we hope to see you again!

February 04, 2015

Best Car Buying Experience Ever We received a mailer. Called dealer with skepticism based on current credit report. We just purchased a new home a new car for my wife so on paper f More

by blkvoices1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schiro, Robert Schaeffer, Leroy Porter
Feb 04, 2015 -

DCH Wappingers Falls Toyota responded

Wow, what a great review! I'm so happy to hear that Leroy and our staff were able to make you feel like family and find you the perfect car for the perfect price! Thank you for choosing DCH Wappingers Falls Toyota and enjoy your new 2013 Toyota Rav4!

January 28, 2015

HORRIBLE SERVICE I TOOK MY TOYOTA FJ CRUISER IN TO HAVE A CALIBER REPLACED. THEY DID THE JOB A DAY AFTER BEING PROMISED. THAT IS NOT THE HARD PART. THEY USED AUTOZONE More

by job1066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SERVICE
Feb 17, 2015 -

DCH Wappingers Falls Toyota responded

Dear Job1066 - My name is Lee Burns and I'm the general manager at DCH Wappingers Falls Toyota. Thank you for taking the time to address your concern. I have looked into this matter and find the following; The caliper that we replaced on your FJ Cruiser was not purchased through Auto Zone. However, a replacement caliper from Auto Zone sells for $159.58 and comes with a limited warranty that does not cover all the replacement labor cost in the event of a part failure. The caliper (non OEM) that we installed on your vehicle for $126.00, $140.00, less a 10% discount, comes with a limited lifetime warranty, and includes the entire labor cost. The Toyota OEM caliper, part number 47750-35411 sells for over $300.00. Please be assured that we make every effort to provide our customers with the best possible value customer service. I would be happy to personally discuss your concern with you further. I can be reached at (845) 296-4200. Regards, Lee Burns

January 15, 2015

painless! Our second purchase from DCH was as easy as the first five years ago. A big car guy, this purchase involved a lot of research and once again Toyota c More

by MX5-Champ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schiro
Jan 15, 2015 -

DCH Wappingers Falls Toyota responded

Thanks for the awesome feedback! I'm so honored to learn that we were able to find you perfect vehicle for the second time, and I hope that we can continue to meet your customer needs well into the future. Thank you for your business and enjoy your new ride!

December 14, 2014

Positive Experience I made the forty mile drive to Wappingers Falls Toyota because I could not come to an agreement with the trade in value for my car with the dealership More

by BAALLERT02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schiro, Akeem Jackson
Dec 15, 2014 -

DCH Wappingers Falls Toyota responded

We appreciate the great review of our dealership and are so glad we were able to honor your request! It is wonderful to hear that your car-buying experience was easy and painless. Please come see us if any automotive needs arise down the road. We appreciate your business and enjoy your new SUV! ​

December 04, 2014

New car for Christmas! Although I had leased one other time before, I was pretty nervous going in to the dealership recently. I was going to be on my own without a cosigner More

by lauren.a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Villar
Dec 04, 2014 -

DCH Wappingers Falls Toyota responded

Hi Lauren, Thank you for choosing DCH Wappingers Falls Toyota and taking the time to write this excellent review. We also appreciate your nice words about Jose. We’re lucky to have him on our team. We strive to provide friendly and helpful service, so we’re pleased to hear that your visit reflected our goal. Please feel free to visit again if more automotive needs arise. Enjoy your new Corolla!

December 03, 2014

Piece of Cake ! We've purchased 2 vehicles from DCH Wappingers Falls Toyota prior, so we are very familiar with the dealership and service at this location, but this More

by KeyLimePie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
Dec 03, 2014 -

DCH Wappingers Falls Toyota responded

Thanks for the 5-star review and wonderful compliments on Chris's excellent work. We are glad he was able to assist you with your latest lease purchase and helped you make the decision on your new vehicle. We truly appreciate your business and look forward to seeing you next time!

November 24, 2014

Finally! After shopping around and researching for about four months I finally stopped in to DCH Wappingers Falls Toyota. From the moment I walked in I felt v More

by bianca.elizabeth.87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schiro
Nov 24, 2014 -

DCH Wappingers Falls Toyota responded

Hello Bianca, thank you for the 5-star review! We are so happy to hear that you enjoyed your car-buying experience with Richard and the rest of our team. We appreciate your business and we look forward to working with you in the future!

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