Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DCH Wappingers Falls Toyota
Wappingers Falls, NY
7,738 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,738 reviews
January 03, 2014
The entire experience w Rob and then the finance person (name escapes me sorry) was superb - straight talking.pricing up front and remained the same through transaction, none of the old time 'hard sell' ta (name escapes me sorry) was superb - straight talking.pricing up front and remained the same through transaction, none of the old time 'hard sell' tactics. I was there to purchase two Siennas for business after going on True Car and pricing bids online. I was so impressed we went back the next month for two more Siennas. My colleagues were similarly impressed with Rob and financing team. I will look to DCH in the spring when I purchase my own personal car as a result. More
by Catherine61
Employees Worked With
Robert Schaeffer
January 03, 2014
We're from out of town, and when we broke down and had to be towed in I worried about what customer service would be like in the north. But these folks are extremely friendly! Then I had a dispute ab had to be towed in I worried about what customer service would be like in the north. But these folks are extremely friendly! Then I had a dispute about the repair, but they went out of their way to give satisfaction. They really do put the customer first! More
by JonathanEM
Employees Worked With
Jeff Walsh
January 02, 2014
I was very happy with my total experience here at DCH I was very happy with my total experience here at DCH Toyota. Jose Villar was very knowledgable and friendly. I have traveled 55 miles each way to bu I was very happy with my total experience here at DCH Toyota. Jose Villar was very knowledgable and friendly. I have traveled 55 miles each way to buy from DCH toyota, no other Toyota dealers closer to me compare.This is the second car I purchased here and will definately reccomend to family and friends. More
by alal6866
Employees Worked With
Jose Villar
January 01, 2014
The sales person, manager, and finance officer, answered all my questions and gave me information on things I hadn't even thought of. All were friendly, personable and completely professionable. The quali all my questions and gave me information on things I hadn't even thought of. All were friendly, personable and completely professionable. The quality of the toyota vehicles speaks for themselves but the DCH Wappinger Falls Toyota dealership made the sales experience the most pleasant I've ever had in nearly 50 yrs. of buying new vehicles. Maybe this is why this is my second vehicle purchased from them. More
by bblairv
Employees Worked With
Michael Steinke
December 20, 2013
This is our fourth car purchase at DCH Wappingers Toyota and will continue to be the dealer we go to for all our future purchases. The staff here whether sales or service dept is always helpful and friendl and will continue to be the dealer we go to for all our future purchases. The staff here whether sales or service dept is always helpful and friendly. Thanks Jose V. for another great buying experience...we'll see you again soon. :-) More
by shevaz519
Employees Worked With
Jose Villar
December 18, 2013
He is a salesmen that gave me a lot of confidence and assurance. He also took the time to really find out what was right for me. I would recommend him to any that is looking for a great deal and good ser assurance. He also took the time to really find out what was right for me. I would recommend him to any that is looking for a great deal and good service. More
by LEvangelista
Employees Worked With
Jose Villar
December 18, 2013
I recently worked with Bobby to purchase a 2014 Camry Hybrid. I was looking for a "green" car with high tech features. I shopped at other dealerships but nobody was able to answer questions regarding hyb Hybrid. I was looking for a "green" car with high tech features. I shopped at other dealerships but nobody was able to answer questions regarding hybrid technology as well as Bobby. The Camry came out on top and we were able to get it in a timely fashion with the options and color of choice. More
by boojoe1229
December 13, 2013
Micheal was a very pleasant guy to work with. From the minute we walked in, he welcomed us very friendly. He actually made this experience smooth and successful. Excellent customer service! minute we walked in, he welcomed us very friendly. He actually made this experience smooth and successful. Excellent customer service! More
by Joshley95
Employees Worked With
Michael Steinke
December 11, 2013
DCH Wappingers Falls Toyota was my final stop on a nationwide search for a recent production, low mileage Toyota Tacoma 4x4 TRD Off Road model. Not only did they offer the vehicle that I wanted at a g nationwide search for a recent production, low mileage Toyota Tacoma 4x4 TRD Off Road model. Not only did they offer the vehicle that I wanted at a good price, but every person that I interacted with was courteous and helpful. I never got one moment of the typical dealer runaround and despite the difficulties of handling an internet, out-of-state transaction, the staff remained interested and worked quickly to move the sale forward. Online sales are inherently off-putting to many dealerships and others use the opportunity to play hard ball, but DCH Wappingers Falls Toyota was very professional and fair. These folks are good to work with. Hal L in Alabama More
by HTLAL
Employees Worked With
Richard Schiro
December 08, 2013
Anne was wonderful to work with as was Richard! Anne met with my husband once and from there, we were able to do everything via emails and texts, which is great for us because we are so busy! We closed the with my husband once and from there, we were able to do everything via emails and texts, which is great for us because we are so busy! We closed the deal by the next day and the truck arrived before the end of the week! We will go back when it's time to trade our next car in! Thank you! More
by Jennilee77
Employees Worked With
Richard Schiro
