Michael Newsham
Michael Newsham at DCH Wappingers Falls Toyota
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Michael Newsham

Master Certified Sales Consultant

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.9
228 Reviews

Dealership Experience

6 yrs, 4 mos

Industry Experience

6 yrs, 4 mos

Languages Spoken

English English

4.9

228 Reviews

Write a Review

228 Reviews of Michael Newsham

August 09, 2022

Dealership Rating

Melissa was fantastic. She took the time to find me a car that I love, worked with my difficult schedule and made it work! She was patient, kind, and provided amazing custo More

by Spapale22
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Aug 10, 2022

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We truly appreciate your kind words and look forward to working with you again in the future!

August 08, 2022

Dealership Rating

Very helpful when looking at multiple cars and trying to find what the customer needs. More

by xx
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Aug 08, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 06, 2022

Dealership Rating
Employee Rating

Joe Degroodt and the entire team were excellent. Very helpful. Made experience smooth and easy. I would recommend them to anyone. In fact, my son was involved in a severe car accident over the weeke More

by LHOPF
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Aug 06, 2022

LHOPF responded

I also want to add Joe’s follow up has been excellent as well. He has made himself available for any questions after the sale. I know any issues I have I can call him and if he doesn’t have the answer he will get it for me in a timely manner. This is definitely my forever dealership. So happy with my car and the wonderful wappingers dealership.

August 04, 2022

Dealership Rating

Unprofessional, disorganized, and then we were lied to by the manager who promised us several forms of compensation including financial and all we got was a free oil change. We were also promised three month More

by Methat25
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Aug 08, 2022

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

July 29, 2022

Dealership Rating

The receptionist was very sweet. My sales associate Melissa was a tentative and always there when I had any questions. Overall great experience More

by Scott hegmann
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Melissa Sinapi , Female receptionist

Jul 29, 2022

Scott hegmann responded

Highly recommend DCH Toyota

July 29, 2022

Dealership Rating
Employee Rating

Took care of all needs and concerns with courteous service. No hassle and out the door satisfied with purchase. Thank you! More

by MIke S
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Aug 01, 2022

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review, Mike!

July 20, 2022

Dealership Rating

Service department is excellent. Sales wasn't bad as well. We were able to acquire a rav4 prime in 2 months and though we were charged some mandatory additions, we didn't pay any dea More

by BLUEFIRE7
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Naeem Randall, Jeremy Bera

Jul 21, 2022

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such great feedback! It's a pleasure to know you had such a great experience at our dealership and we look forward to working with you again in the future!

July 19, 2022

Dealership Rating

The best selection of used cars at a reasonable price. No hassle. Fast sales. Good sales team. More

by Skryther
Overall Experience
Recommend Dealer
Yes
Jul 20, 2022

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We're so happy our team could assist you!

July 14, 2022

Dealership Rating

After buying a car is usually a good feeling. But left this dealership feeling like we got taken advantage of. More

by justine.keehner
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Jul 20, 2022

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback, Justine. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

June 16, 2022

Dealership Rating

Made very welcome and not pressurized into any purchase - vehicles were well prepared- I liked the no quibble pricing making my purchase easy More

by NIGEL.FENTON
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sinapi, Naeem Randall

Jun 17, 2022

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review, Nigel! We're so happy you had such a great experience at our dealership!

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