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Michael Newsham
Michael Newsham, Certified Sales Consultant, DCH Wappingers Falls Toyota
4.9

Michael Newsham

Certified Sales Consultant

DCH Wappingers Falls Toyota

1349 U.S. 9
Wappingers Falls, NY 12590

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Dealership Experience

2 yrs

Languages Spoken

English English

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73 Reviews of Michael Newsham

April 20, 2018

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"Great dealership, smooth and efficient. "

- timothyconklin Verified Customer

Had an excellent experience here, smooth and efficient. Was happy to know they cared about what I wanted and didn’t try and push me in to a higher price model. Delivery was flawless and we were in and out quickly. I am highly recommending them!

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Recommend Dealer
Yes

April 03, 2018

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"Excellent service"

- jjkillenberger Verified Customer

A very good place to deal with pricing his fair and this staff is amazing would highly recommend it and would go back there myself

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Recommend Dealer
Yes

Other Employees Tagged: Karl Boye, Naeem Randall

Apr 04, 2018

DCH Wappingers Falls Toyota responded

Thank you for the great review and recommendation!

April 02, 2018

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"Fantastic Service "

- mkms9201 Verified Customer

Michael Found Exactly what I wanted fast, and kept me updated throughout the process. I Highly Recommend him, will definitely be back for future car purchases!

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Yes

Other Employees Tagged: Naeem Randall

Apr 03, 2018

DCH Wappingers Falls Toyota responded

Thank you for leaving such a flattering review! I will pass your complements on to Michael.

March 31, 2018

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"I bought a new car "

- jthardy13 Verified Customer

I was very happy with the service that I received, I had all my questions answered and I was able to buy a new car. I was able to test drive all the cars I was interested in until I found the one that was right for me.

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Recommend Dealer
Yes

Other Employees Tagged: Naeem Randall

Apr 02, 2018

DCH Wappingers Falls Toyota responded

I am glad to hear you enjoyed your time with us. See you again next time.

March 27, 2018

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"Excellent service "

- sethsom4 Verified Customer

I was getting a car, good reception, great sales person. Helped on all the steps. There was a slight delay on car delivery but all turned out okay. I would definitely recommend it

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Yes

Other Employees Tagged: Robert Goldberg, Pinkal Patel

Mar 28, 2018

DCH Wappingers Falls Toyota responded

Thank you for the fantastic feedback! We apologize for the delay on car delivery, but we are so glad to hear you had a positive overall experience. We appreciate your recommendation!

March 14, 2018

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"Knowledgeable, friendly, efficient."

- dz8z9 Verified Customer

I had a pleasant experience discussing, test driving, reviewing costs and coverage, as well as when I came to pick up the vehicle. No pressure tactics, just insightful assistance and readiness to move in direction I preferred.

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Recommend Dealer
Yes

Other Employees Tagged: Karl Boye, Naeem Randall

Mar 19, 2018

DCH Wappingers Falls Toyota responded

Thank you for the awesome review! I am so happy our team could help you throughout the process. Enjoy!

March 05, 2018

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"Sales and Service Departments"

- celiaser Verified Customer

Purchasing a car can be a stressful event, but I found the sales approach of Michael Newsham to be cordial, respectful and unpressured. Mr. Newsham listened carefully to what my needs and requirements were for the car I desired. He presented the information, answered my questions and allowed me space to consider the choices and make a decision. I previously owned a Prius for nine years which I also purchased from DCH Toyota, and had the vehicle serviced in their department for everything. It was easy to book appointments, and the work was efficiently performed. Whatever service had to be done was always explained clearly and my questions were always answered to my satisfaction.

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Yes
Mar 06, 2018

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! I will be sure to pass along the kind feedback to Michael!

March 03, 2018

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"Not Trustworthy"

- callagysteve Verified Customer

My entire experience with Toyota was great until it came time to write the check. I was told the cost of the vehicle I purchased was one figure and then when it was time to sit with the finace manager the price of the car was $50 more. I get it, it's only 50 bucks but it was the principal. The salesman never apologized for the inaccuracy he gave me in the final figure and the finance manager was not at all caring towards the situation. My guess is, from their reactions, that this is the way they do business on the daily basis. DCH Toyota completely lacking transparency and completely unremorseful for their poor business practices.

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Recommend Dealer
No

Other Employees Tagged: Daryl Callahan, Robert Goldberg

February 26, 2018

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"Could not be happier"

- MICHAELCLINDBERG Verified Customer

Was great, they walked us through everything, sales person was very informative, left with a car that day. My wife and I will be going there from now on when we need a car.

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Yes
Feb 26, 2018

DCH Wappingers Falls Toyota responded

Michael, thank you for the incredible review! I am pleased to hear our staff could take care of you throughout the buying process!

February 23, 2018

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"Very simple and worth free"

- Dale1234

My first time buying a new truck, I was very happy and pleased with the sales service and his knowledge and explanations for the vehicles and plans

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Yes

Other Employees Tagged: Naeem Randall

Feb 26, 2018

DCH Wappingers Falls Toyota responded

Thank you for the awesome, five-star review of your buying experience! Enjoy your new truck!

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