Michael Newsham
Michael Newsham at DCH Wappingers Falls Toyota
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Michael Newsham

Sales Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.7
319 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Languages Spoken

English English

4.7

319 Reviews

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319 Reviews of Michael Newsham

October 23, 2024

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Employee Rating

Very considerate all around. They accepted my car at 10am although I had mistaken my Noon appointment 2 hours earlier. They are also good about explaining other appointments com More

by maryjoross
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 24, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad our team could accommodate you and make your experience positive. Your feedback about our service means a lot to us!

October 19, 2024

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Everyone at this dealership was incredibly knowledgeable and helpful! I’m so happy with my car! More

by DV
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Robert Goldberg

Oct 19, 2024

DCH Wappingers Falls Toyota responded

It’s wonderful to hear that you had such a positive experience with our team! We're thrilled you’re happy with your new car. If you have any questions or need assistance in the future, don’t hesitate to reach out!

October 18, 2024

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I have purchased three vehicles from Toyota each time I come in it’s always a good experience even when they find things that need to be fixed I can count on them to be honest to know I do need a repair no More

by POPCRACKLESNAP56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett

Oct 18, 2024

DCH Wappingers Falls Toyota responded

Thank you so much for your loyalty and trust in Wappinger Falls Toyota! We’re delighted to hear that you consistently have a great experience with us. Our team is committed to honesty and providing excellent service at fair prices. We look forward to continuing to serve you and your vehicle for many years to come!

October 04, 2024

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I had an incredible experience working with Mike Newsham. He went above and beyond to make my sale, smooth and stress-free, and he was attentive, patient and very knowledgeable.. The dealership itself was we More

by lazyblaze1
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell

Oct 04, 2024

DCH Wappingers Falls Toyota responded

Thank you for your amazing review! We’re so glad to hear that Mike provided you with attentive and knowledgeable service, making your experience smooth and stress-free. It’s great to know that you found our dealership organized and professional. Your satisfaction means a lot to us, and we can’t wait to assist you again in the future! Enjoy your new vehicle!

September 14, 2024

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Overall personable and accommodating. Bought my second Toyota from them. As always at DCH never pushy and always friendly, from the sales team to the service team. Would highly recommend More

by KONNECTED6101
Sales Price Transparency
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Recommend Dealer
Yes
Sep 14, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear you had a great experience buying your second Toyota with us. It's fantastic to know that our friendly, no-pressure approach made your visit enjoyable from start to finish. We appreciate your recommendation and look forward to serving you again in the future!

September 07, 2024

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Staff were amazing so kind so helpful and very nice environment they did good job. More

by JACKY_GUEVARA
Sales Price Transparency
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Recommend Dealer
Yes
Sep 08, 2024

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We’re thrilled to hear you found our staff kind and helpful, and that you enjoyed the environment. We appreciate your kind words and look forward to serving you again!

June 07, 2024

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Michael was very helpful from the start to the end of the whole process looking up the best alternatives when my original plan didn’t work, Dylan got right into getting me a finance fast and got me an even b More

by CSAVAGO3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Dylan Abell

Jun 08, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Michael and Dylan provided exceptional service throughout the entire process. It's great to know that they helped find the best alternatives and secured a better rate than expected. We appreciate your loyalty and look forward to assisting you with your future Toyota purchases!

June 03, 2024

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Everything went very well at DCH. Everyone we spoke with was very friendly, helpful, and knowledgeable. Very smooth, painless process. Thanks for everything More

by JWALTER613
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin McCarthy

Jun 03, 2024

DCH Wappingers Falls Toyota responded

We're delighted to hear that your experience at DCH went smoothly! It's wonderful to know that everyone you interacted with was friendly, helpful, and knowledgeable. Making the process smooth and painless is always our goal. Thank you for your kind words, and please don't hesitate to reach out if you need anything else. We appreciate your business!

May 31, 2024

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Very Pleasent staff. Good selection of cars. A Great dealership to buy a used car from. More

by Rj.brestovansky
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell

Jun 01, 2024

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're delighted to hear that you found our staff pleasant and enjoyed our selection of cars. It's great to know you had a positive experience with us. We appreciate your support and look forward to helping you with your future car needs!

May 23, 2024

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I had a great experience buying my new Toyota. They found the Rav 4 I wanted at another dealer. Mike was great about keeping in touch with me about when the car was arriving at the dealer. More

by KAYLO320
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Robert Goldberg

May 23, 2024

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're thrilled to hear you had a great time buying your new Toyota and that we could find the RAV4 you wanted. Mike's dedication to keeping you informed about your car's arrival is much appreciated. Enjoy your new vehicle!

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