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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,743 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,743 reviews

June 18, 2013

Walked in to look at Tacoma's and a few days later purchased a 2013 Tacoma SR5. The Sales consultant, Mike Steinke, couldn't have been any more helpful and accommodating. Didn't try to push inventory More

by JoeCurto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Steinke, Michael Steinke
Jun 27, 2013 -

DCH Wappingers Falls Toyota responded

JoeCurto: Thanks so much for this great review. The Tacoma's a beautiful ride...with its roomy interior and excellent off-road capability...we think you made a great choice! We're glad you felt that Mike Steinke listened to what you wanted and answered all your questions accordingly. There's nothing worse than feeling you're being railroaded into something, right? We appreciate you taking the time to share your experience and we look forward to seeing you in the future. On behalf of Mike Steinke and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful Tacoma- Lee Burns, General Manager

June 16, 2013

I entered the door at Toyota not knowing what to expect. I have never owned a Toyota nor did I know if I wanted to. Michael greeted me right away and the entire experience after that was professional and pl More

by jlanni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2013 -

DCH Wappingers Falls Toyota responded

jlanni: Wow. Thanks so much for this wonderful review. We take great pride in customer experiences such as yours and we appreciate you providing public kudos to Mike Maresca and our team. The process of deciding on a new vehicle is a complicated one, right? Many models...lots of variables to consider. We know you need lots of information...and the time to digest it all. We're glad we were able to provide that, as well as a friendly atmosphere where you felt you were being heard. On behalf of Michael Maresca and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

June 11, 2013

DCH Toyota is the best dealership that I have ever dealt with. Bobby Pucher is a awesome employee and a pleasure to do business with. I recently purchased a 2013 Seinna. This is my families 4th car that we More

by Chippauf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2013 -

DCH Wappingers Falls Toyota responded

Chippauf: Thanks so much for this outstanding 5-star review. We don't just "talk the talk" of providing a hassle-free experience...we strive to execute it with each and every customer. Bobby knows his stuff...and he's a perfect example of that great balance between knowledge and friendliness that everyone can appreciate. We're glad you found everyone you met to be equally as friendly...it's truly a team effort! Thanks also for the hearty recommendation. On behalf of Bobby Pucher and everyone at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

June 05, 2013

This is my third lease in a row with Toyota. As always they are a great team and moved us through the process easily and efficiently. Everything Ron Wilson told us came true; there were no surprises at More

by WilliamBuckett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2013 -

DCH Wappingers Falls Toyota responded

WilliamBuckett: Thanks so much for this wonderful review! Yes, Ron Wilson is one of the newer members of our team...but he is already making great impressions and will definitely go far. It's gratifying to know that our excellent customer service has kept you as a satisfied customer through three car leases. Whether you're visiting sales or service, our dedicated teams strive to provide only the very best. And yes...we can be crazy-busy! As you said, it's to be expected when you're the BEST. On behalf of Ron Wilson and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful new ride- Lee Burns, General Manager

June 04, 2013

I went in to trade my 2008 Yaris...not having good credit I didn't think I would be able to get a good deal. Working with Leroy, Pinkal and Rob I was able to get the car I wanted and LOVE! I first took a 2 More

by serene428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Porter
Jun 12, 2013 -

DCH Wappingers Falls Toyota responded

serene428: Wow! Thank *you* for this awesome review! It sounds like you and the Corolla were meant to be. It's a beautiful car, right? Finding the perfect car at a price that meets your budget shouldn't be an impossible task...and we're glad Leroy, Pinkal and Rob were able to make it happen. We appreciate the kudos and your recommendation to friends and family means a lot. On behalf of Leroy Porter, Pinkal Patel, Rob Goldberg and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful Corolla- Lee Burns, General Manager

May 31, 2013

MJ made our experience pleasant from beginning to end. He wasn't pushy and was very informative and friendly throughout the process. We actually liked their no hassle sales policy, as we are not people who l More

by krstnconley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2013 -

DCH Wappingers Falls Toyota responded

krstnconley: We appreciate this terrific review. We're glad you found our "Hassle-Free" way of doing business to be relaxed and informative...and we do believe it's the best way to buy a car! Our customers have overwhelmingly agreed with you...finding the haggle of traditional purchasing to be out of their comfort zone. They prefer transparency and a streamlined, easy process...and that's what we strive to provide. On behalf of MJ Herring and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

May 30, 2013

...Melissa blew us away with her knowledge of product She also was personable,and we really enjoyed working with her We will be recommending her and the dealership to friends interested in purchasing a t More

by slipknot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : STEPHEN FASSMAN
Jun 12, 2013 -

DCH Wappingers Falls Toyota responded

slipknot: Thanks so much for this wonderful review. Melissa is awesome, right? She epitomizes everything we strive to provide for our customers, from her extensive knowledge of our inventory to her friendliness and warm personality. We're glad you found your time with us to be worthy of an enthusiastic recommendation to friends and family...we know that's the highest form of praise! On behalf of Melissa Sinapi and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

May 29, 2013

No pressure. When we had an issue they took control of it. Mike called just this week to check that everything was ok with the van. I would recommend the dealership to anyone. More

by Jiccimatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2013 -

DCH Wappingers Falls Toyota responded

Jiccimatt: Thanks so much for this great review. We appreciate you taking the time to provide this, as well as your recommendation to others who are looking for their own stellar buying experience. We're glad you found your time with us to be comfortable and informative and we look forward to seeing you in the future. On behalf of Michael Gottuso and all of us at DCH Wappingers Falls Toyota, drive safe- Lee Burns, General Manager

May 25, 2013

My sales person, Naeem Randall, was friendly, knowledgeable about all of Toyota's models, polite and very professional. I had been thinking about a Rav4 for some time, but it was on a whim coming More

by jimheron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall
Jun 12, 2013 -

DCH Wappingers Falls Toyota responded

jimheron: Thanks so much for this awesome review. Your account of your time with Naeem Randall is testament to our commitment to provide the very best customer experience possible! An integral part of our "Hassle-Free Process" is allowing our customers to move at their own pace...without feeling pressured or pushed. We're glad you felt comfortable and informed throughout your purchasing process and we appreciate you recommending us to others- On behalf of Naeem Randall and everyone at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

May 24, 2013

I have been going to this dealership since 2007 and yesterday, I bought a 2013 Rav4 AWD Limited. This is my 4th purchase there. Each time I have traded in the older model for a newer model and style. More

by Audrone8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2013 -

DCH Wappingers Falls Toyota responded

Audrone8: You are very welcome...and thank you for leaving this terrific review. We appreciate your ongoing patronage and we're proud to have been your vehicle provider for the past six years. Please know that we value you as part of the DCH family and that we'll always be here to answer any questions you may have. Whether it's our top-notch sales team or our award-winning service department, we'll do our best to provide the best customer service we possibly can. On behalf of Michael Maresca and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

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