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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,829 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,829 reviews

May 05, 2013

I recently leased my first car this passed week at DCH Wappingers Falls Toyota, and I'm so glad I did. My overall experience was great! The sales consultant, Ron Wilson was extremely helpful and kept me i More

by Katie1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wilson
May 15, 2013 -

DCH Wappingers Falls Toyota responded

Katie1214: Congrats on your first car! We're happy that Ron and the team were able to provide you with a wonderful experience. It's setting the stage for a long and happy relationship...from the initial purchase, through your scheduled maintenance....ensuring you are always safe and comfortable. We appreciate the recommendation to friends and family. To us, it's the ultimate compliment! On behalf of Ron Wilson and all of us here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

May 02, 2013

just brought a 2013 rav4. salesman Leroy Porter was a very nice and honest guy. I have brought many many cars through the years and Leroy took more time explaining the new features on my car than anyone More

by kevinmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Porter
May 15, 2013 -

DCH Wappingers Falls Toyota responded

kevinmac: Thanks so much for this great review. We're happy to hear that your experience with Leroy and our staff made your purchase both comfortable and informative. We understand that purchasing a new vehicle is a big deal. You need something dependable, durable and something that looks good as well. The newly-redesigned RAV4 definitely meets all the criteria, right? We hope you're enjoying it and we're here if you have any questions. On behalf of Leroy Porter and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful RAV- Lee Burns, General Manager

May 01, 2013

I came in looking for a used car for my son to drive. Mj was very friendly and made sure I had all of the information I needed to have. I have had bad experiences with other dealerships before and didn't ex More

by Lillian89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2013 -

DCH Wappingers Falls Toyota responded

Lillian89: Well, you are very welcome! We appreciate this stellar review and the 5 stars that go along with it. We're working hard to change people's perception of the auto-buying experience and we're doing it one satisfied customer at a time. We hope your son is enjoying his new ride. You can be assured that he's in a safe and reliable vehicle that will last for many years to come. And we're here for any maintenance or questions he/you may have. On behalf of MJ Herring and all of us at DCH Wappingers Falls Toyota, thank you for your business and we hope to see you again soon- Lee Burns, General Manager

April 25, 2013

My wife and I came to DCH Toyota with admitted hesitation. Not for the dealership in particular, mind you, but rather for the car buying experience as we knew it. But from the moment we steppe More

by kjschroder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2013 -

DCH Wappingers Falls Toyota responded

kjschroder: Wow! We love this review!! You've perfectly embodied the core of what we do and why we do it. "Hassle-free" is not a casual tagline to us...it's a way of doing business that is absolutely redefining the auto buying process. We're so glad that our team was able to provide you with a truly remarkable experience worthy of such a fantastic review...and we're gratified to know that future customers can share in this knowledge. On behalf of Bobby Pucher and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful Prius- Lee Burns, General Manager

April 24, 2013

My experience @ DCH Wappingers Falls Toyota was awesome. Naeem Randall was professional, patient, and well informed. I left this dealership with a better deal than I thought I was capable of receiving. I am More

by DebbieAce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall
May 15, 2013 -

DCH Wappingers Falls Toyota responded

DebbieAce: Thanks so much for this terrific review. We're happy to hear that your time with Naeem was productive and comfortable. The RAV4 is a terrific vehicle, right? It handles like a sedan, with all that great SUV space. We're glad you feel so positive about your experience that you will recommend us to your friends and family in the future. On behalf of Naeem Randall and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful RAV- Lee Burns, General Manager

April 22, 2013

Bill Albrecht and the team at Wappingers Falls were exceptional. I was not sure which model Truck I was going to buy and Bill worked with me over the course of three days and priced everything out for More

by lightcom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2013 -

DCH Wappingers Falls Toyota responded

lightcom1: Wow. Thanks so much for this awesome review. Knowing that we were able to provide unsurpassed customer service is what we're all about. Your kudos for Bill and the team are deeply appreciated and please know that we will continue to provide the excellent customer service you've come to expect. On behalf of Bill Albrecht and all of us at DCH Wappingers Falls Toyota, enjoy that new truck- Lee Burns, General Manager

April 22, 2013

Mr. Porter was very kind and understainding to me and my daughter. He was very helpfull in helping me pick the right car for me. I would recommend him to my friends and family when get a car. More

by junnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Porter
May 15, 2013 -

DCH Wappingers Falls Toyota responded

junnie: We appreciate this 5-star review. It's great to hear that you would recommend Leroy to family and friends. We consider that to be the highest of praise! We hope you are enjoying your vehicle and please know that we'll be here should you have any questions or concerns. On behalf of Leroy Porter and all of us at DCH Wappingers Falls Toyota, enjoy the ride- Lee Burns, General Manager

April 16, 2013

I highly recommend DCH Wappingers Falls Toyota for both service and sales. Last month I brought in three vehicles for service, only one of which was a Toyota. They did a fantastic job of diagnosing the iss More

by vsul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wilson; Karl Boye: Corey Rheam;
May 15, 2013 -

DCH Wappingers Falls Toyota responded

vsul: Wow. Thanks so much for this wonderful and detailed review of our staff and services. We know it takes time to provide these reviews and we want you to know that it is appreciated. Our service advisers are the best out there and they are exceptional at understanding the workings of each and every vehicle we service. We take tremendous pride in our wonderful service team, both the advisers and the technicians...from service to parts. Our sales force are more in the spotlight...usually being a customer's first example of our excellent customer service within our dealership. We're glad you found your experience with us to be comfortable and informative. On behalf of Crystal Costa, Matthew Gaynor, John Stinson, Ron Wilson, Karl Boye, Corey Rheal and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful Highlander- Lee Burns, General Manager

April 12, 2013

We had a great experience at DCH. There was no pressure at all on us and MJ Herring was extremely helpful in getting us the right car for the right price. I will definitely come back here when it's time to More

by KelllyCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2013 -

DCH Wappingers Falls Toyota responded

KelllyCar: We appreciate this excellent review and we're glad MJ provided the top-notch experience you deserve. It's great to hear that you'll be back to purchase your next vehicle with us as well...and please know that we'll do our best to provide a repeat of your terrific experience. Thanks for taking the time to comment! On behalf of MJ Herring and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

April 09, 2013

On March 29,2013, I purchased a Toyota Highlander. I had been in an accident & my Highlander was totaled - it is a very safe car! We had been there earlier in the week to see what was available & prices. We More

by linny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2013 -

DCH Wappingers Falls Toyota responded

linny: We appreciate this terrific review...although, we are sorry for the circumstances that brought you to our dealership. We do hope that everyone involved walked away unscathed...and with that said, we're glad you appreciated the Highlander's safety and performance under those conditions enough to purchase another one. Thank you for relating your story here and for the future recommendations for Mike Maresca and our dealership. On behalf of Michael Maresca and all of us here at DCH Wappingers Falls Toyota, enjoy that beautiful Highlander and drive safe, Lee Burns, General Manager

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