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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,753 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,753 reviews

October 09, 2012

I give this review because it is not often that I receive such wonderful service when making a purchase. Bobby Pucher was friendly, efficient, personable, not pushy, direct and knew the Toyota products and More

by jmpremier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer
Oct 11, 2012 -

DCH Wappingers Falls Toyota responded

jmpremier: Wow. Thanks so much for this glowing review! We are honored to be your dealership of choice for you and your extended family and please know we don't take that responsibility lightly. Recommendations are the lifeblood for any successful business but it's the relationship with our customers that give us tremendous satisfaction. Thank you all for being our valued customers. On behalf of Bobby Pucher, Robert Schaeffer and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

October 01, 2012

great place to be to buy a car, they did a great job and michael did a great job turning it around in 24 hours More

by dsagliano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2012 -

DCH Wappingers Falls Toyota responded

dsagliano: We appreciate this fantastic review. We're happy we were able to provide you with the excellent purchasing experience that led to this excellent review! We do our very best to meet and exceed your expectations in every area...from our outstanding brand, straight through our tremendous customer service. We appreciate your business and look forward to seeing you again. On behalf of Michael Gottuso and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

October 01, 2012

Thank you, Michael, for your honesty and assistance in purchasing our new car. We were pleased with your professionalism and knowledge of our vehicle. We are happy with our purchase and we look forward More

by karijm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2012 -

DCH Wappingers Falls Toyota responded

karijm: Thank you for providing such a wonderful review. We appreciate your kind, heartfelt compliment of Michael Maresca. He is a valued member of our team and we're glad to hear he provided you with a comfortable and informative purchasing experience. On behalf of Michael Maresca and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

September 27, 2012

Michael!!! Thanks for help me to get good car You did Michael!!! Thanks for help me to get good car You did excellent job and I am happy with my new car right now KieuOanh ( Linda) More

by oanhnhu2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2012 -

DCH Wappingers Falls Toyota responded

oanhnhu2004: Thanks for this 5-star review! We're glad that your experience with Michael was such a positive one and that you're happy with your RAV. If you have any questions down the road, please feel free to give us a call! On behalf of Michael Gottuso and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

September 25, 2012

We have purchased three vehicles from Mike over the past 3 years with the third being yesterday. Overall, he knows the vehicles and is fantastic with walking you through the process. I highly recommend Mich More

by oconnell84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2012 -

DCH Wappingers Falls Toyota responded

oconnell84: Thank you for providing this awesome review. Three vehicles in three years definitely makes you a loyal frequent driver! (My version of a frequent flyer.) We're glad you have found that your experience with us has remained constant in quality for both sales and service and that you've always received top-notch care from Michael and the rest of our team. We know that experiences like yours are what makes a loyal customer and we appreciate it. On behalf of Michael Gottuso and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful 4Runner- Lee Burns, General Manager

September 25, 2012

Everyone that we dealt with were very friendly and professional. They gave us a very fair price for our trade-in and a very good deal on the new Sienna. The process was very quick and easy. Mr. Sch More

by mbonner9686
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Robert Schaeffer
Oct 10, 2012 -

DCH Wappingers Falls Toyota responded

mbonner9686: Thanks so much for this wonderful review. We're glad you found our purchasing process to be friendly and informative and that our team made you feel welcome. We appreciate the extra time it takes to provide these comments and please know that your thoughts and viewpoints are vital in our constant effort to improve and grow. On behalf of Robert Schaeffer, Pinkal Patel, Robert Goldberg and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

September 24, 2012

Everyone at the dealership was friendly and made buying a car a pleasure. My salesman, Scott was terrific from beginning to end. I will definately buy there again. More

by marlenewnter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Daniele
Sep 24, 2012 -

DCH Wappingers Falls Toyota responded

marlenewnter: We appreciate this stellar review. We are working hard to change people's perception of the car-buying experience...and we're glad your time with us was comfortable. It absolutely SHOULD be a pleasure to purchase a car! Taking the hassle out of the process makes all the difference, right? On behalf of Scott Daniele and all of us at DCH Wappingers Falls Toyota, drive safe and we look forward to seeing you in the future- Lee Burns, General Manager

September 23, 2012

Naeem Randall assisted me with the purchase of my new Rav4. He was professional, curteous and friendly. I had a great experience with my vehicle purchase. I have been a repeat customer there at DCH Wappi More

by hmjr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall
Sep 24, 2012 -

DCH Wappingers Falls Toyota responded

hmjr1: We appreciate this wonderful review. We're glad you found your time with us to be both informative and comfortable. That's the perfect balance we were going for! We appreciate your loyalty and hope your wife is enjoying that beautiful RAV4. Thanks for taking the time to submit this review. On behalf of Naeem Randall and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

September 16, 2012

This is much-delayed thanks and praise for Taryn and her co-workers who have consistently delivered the best service I have ever received in several decades of visiting auto dealerships. Everyone here is co More

by Jerry Weiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2012 -

DCH Wappingers Falls Toyota responded

Jerry Weiss, Thank you so much for this fantastic review. We appreciate how important it is to trust someone with your vehicle...to do the job right the first time and at a fair price. Taryn and the staff in our service department are the best in the industry...and they absolutely deserve the shout-out for their dedication to providing excellent customer service. We appreciate your loyalty and look forward to serving you in the future. On behalf of Taryn Bellino and all of us at DCH Wappingers Falls Toyota, drive safe- Lee Burns, General Manager

September 13, 2012

The biggest problem that I had was trying to go onto the dealer rating website and filling out a rating for this dealership. This is my third try. More

by jrgribb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 24, 2012 -

DCH Wappingers Falls Toyota responded

jrgribb: Wow. I'm sorry to hear you had trouble logging into this site...but I'm happy to see you here. I'm glad you were able to add your voice to the many other wonderful reviews here and I hope you're enjoying that new car. On behalf of Melissa Sinapi and all of us here at DCH Wappingers Falls Toyota, thanks for submitting this review- Lee Burns, General Manager

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