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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,753 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,753 reviews

September 06, 2012

Our experience with Wappingers Toyota was an Awesome one. We originally went to Johnstons Toyota but couldn't come to an agreement. We saw a Tacoma online at Wappingers Toyota and decided to check it out. We More

by paul.norton.353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gottuso, Pinkal Patel, Bobby Pucher, Pinkal Patel
Sep 11, 2012 -

DCH Wappingers Falls Toyota responded

paul.norton.353: Thanks so much for this wonderful review. We're happy to hear that you found the perfect truck to fit your family and your needs. We're also glad that Michael was able to put you at ease and that you found the process to be so positive. We are working hard to ensure that everyone who walks through our dealership replicates your experience...finding the perfect vehicle for them at the right price...and all without the hassle! On behalf of Michael Gottuso, Bobby Pucher, Pinkal Patel and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful Tacoma- Lee Burns, General Manager

September 06, 2012

All in all a pleasant experience .Decent price.Was able to finish deal in one day. The finance guy was a little hardcore.I know his job is to sell all those extras.But i did have to tell him no a couple of More

by dtareilly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike tym karl boye
Sep 11, 2012 -

DCH Wappingers Falls Toyota responded

dtareilly: We appreciate this great review. Your feedback is an invaluable tool for us to refine our process and to continually ensure that we're providing the service our customers have come to expect. Thank you for taking the time to comment on your experience. On behalf of Michael Tym, Karl Boye and everyone at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

September 05, 2012

Jose was first rate. His no pressure style and professionalism relaxed us immediately. He moved us through the process with ease and I can honestly say that buying a car at DCH Wappinger Falls To More

by carol.morgan.188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Villar
Sep 05, 2012 -

DCH Wappingers Falls Toyota responded

carol.morgan.188: Thank you so much for this excellent review. We appreciate the wonderful feedback and we're happy that your experience with Jose was so positive. We value your time and continuously work to streamline our process, while maintaining that personal quality that's so important. We're glad you noticed and we're glad you found it to be the very best. That's what we were going for! On behalf of Jose Villar and everyone here at DCH Wappingers Falls Toyota, enjoy that ride and we look forward to seeing you soon- Lee Burns, General Manager

September 02, 2012

Matthew was incredibly helpful and knowledgeable. He gave unsolicited advice on options that could save me money and never tried to push for an expensive repair. Additionally he accomodated my very limited s More

by pvarunok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2012 -

DCH Wappingers Falls Toyota responded

pvarunok: Thank you for providing this wonderful review. Although our service team may not receive the same number of reviews as our sales team, they are nonetheless a vital part of DCH Wappingers Falls Toyota. It's so important to find a service professional who's input you trust, right? Matthew's commitment to excellence is to be commended. Thanks for this great comment! On behalf of Matthew Gaynor and everyone at DCH Wappingers Falls Toyota, we appreciate your patronage and look forward to seeing you soon- Lee Burns, General Manager

August 31, 2012

I am typically very suspicious and impatient with car salespeople. We had done our homework and knew exactly what used car we wanted. Before coming to the dealership I spoke to Robert a few times askin More

by sheshebug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer
Sep 05, 2012 -

DCH Wappingers Falls Toyota responded

sheshebug: Thank you so much for this wonderful review. We are so glad we were able to provide you with an experience that was the opposite of what you had anticipated. You are not the first customers that Robert Schaeffer has surprised. His easy-going manner and quick smile combined with his detailed knowledge of Toyotas make him a winning member of our team. We appreciate this glowing recommendation of our dealership and we appreciate your business. On behalf of Robert Schaeffer and everyone here at DCH Wappingers Falls Toyota, enjoy that beautiful Prius- Lee Burns, General Manager

August 31, 2012

After having an extremely unprofessional experience at another dealership, we decided to try DCH in Wappingers. We were immediately greeted as soon as we entered the showroom, asked how we could be helped More

by puggles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 05, 2012 -

DCH Wappingers Falls Toyota responded

puggles: Wow. We appreciate this incredible review! You have epitomized all that should be experienced during a successful purchase...from the initial greeting, straight through to being handed the keys to your new car. We believe that our "Hassle-Free" method is the best purchasing experience, bar none. We're so glad to see that you agree! We know you and your husband will enjoy your Prius C for years to come! On behalf of Melissa Sinapi and all of us here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

August 31, 2012

This is my 6th Toyota purchase and it was by far the best experience I have had. A pleasure from beginning to end. My previous dealings with Toyota were not very good. If not for really loving the product More

by herbertst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2012 -

DCH Wappingers Falls Toyota responded

herbertst: Thank you for this wonderful review. We appreciate your confidence in our sales process and we're glad you found it to be what you were looking for. We appreciate the fact that you are a loyal member of the Toyota family and we know how important it is to have the dealership experience be as excellent as the product. Thank you for your loyalty and we look forward to a long and happy relationship! On behalf of Michael Gottuso and everyone at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

August 31, 2012

I found everyone to be most helpfull .I was very I found everyone to be most helpfull .I was very surprised how much information everyone knew as i bought a prius and had many questions.My phone c More

by Howy Roth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Jose Villar
Sep 05, 2012 -

DCH Wappingers Falls Toyota responded

Howy Roth: Thanks so much for this 5-star review! We're glad to hear that you found your time with us to be comfortable and informative. We welcome your questions and you're welcome to attend any of our new car owner nights. We understand the importance of an informed customer and it's important that you be confident with your new car, as well as with the dealership that sold it to you. We're here to answer any questions you may have and we look forward to seeing you again. On behalf of Jose Villar, Pinkal Patel and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

August 30, 2012

The kind, knowledgeable & timely service provided by Robert Pucher combined with truly excellent pricing & a great deal on my trade-in made it a no-brainer to lease a Camry from DCH Wappingers Falls Toy More

by HappyCustomer12604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Pucher
Sep 05, 2012 -

DCH Wappingers Falls Toyota responded

HappyCustomer12604: Thanks so much for this awesome review. We're pleased that you found your time with us to be so productive. With Bobby being one of our Elite Sales Consultants,the entire purchasing process is streamlined. We know this makes better use of your time. We hope you are enjoying your beautiful Camry with all its wonderful features. Please feel free to call us anytime if you have any questions...although we know Bobby is pretty thorough! On behalf of Bobby Pucher and all of us here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

August 30, 2012

A very positive experience buying my second car from this dealer. Melissa went out of her way to make sure I was satisfied and found the exact car I was looking for. More

by Sketcher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 05, 2012 -

DCH Wappingers Falls Toyota responded

Sketcher: Thanks so much for providing this wonderful review. It says a lot when our customers take the time to publish comments such as yours and it's gratifying to us to see so many positive reviews. We know that purchasing a car is no small investment and how important it is to feel confident with your decision. Anything we can do to facilitate your comfort level is top priority for us. On behalf of Melissa Sinapi and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

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