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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,826 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,826 reviews

January 23, 2013

This is probably one of the most pleasurable experiences I have ever had when purchasing a used vehicle. From start to finish the customer service was flawless. MJ was extremly personable and helped me take More

by Mattbph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2013 -

DCH Wappingers Falls Toyota responded

Mattbph: We appreciate this rave review! Regardless of the make of your vehicle, we're glad you found your purchasing experience to be pleasant and informative. Our goal is to provide the best customer service we can and helping with some of those details (like transferring your car seat) is second nature to us. It's nice to hear it acknowledged, though. We're glad to hear you're enjoying your vehicle and we're here if you have any questions. On behalf of MJ Herring and all of us at DCH Wappingers Falls Toyota, enjoy the ride- Lee Burns, General Manager

January 21, 2013

This was my second purchase from this dealer. Great dealer with the friendliest employees. No pressure to buy. Best prices around. Very knowledgeable of vehicles they sell. Will definately buy agai More

by bwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer
Feb 15, 2013 -

DCH Wappingers Falls Toyota responded

Bwill: We appreciate this 5-star review. We also appreciate the repeat business…it’s a great barometer, reflecting our commitment to the highest customer satisfaction. We’re glad you found your experience to be informative and comfortable…two must-haves for a successful transaction. We look forward to seeing you again- On behalf of Robert Schaeffer and everyone at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

January 20, 2013

Michael Maresca has the capability to put the car buying experience on a different level. His professionalism and friendly demeanor, coupled with great response and follow through, puts any customer at eas More

by Graykunz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2013 -

DCH Wappingers Falls Toyota responded

Graykunz, Wow! Thank you for this fantastic review! It's easy to see that your time with us was everything an excellent customer experience should be. We appreciate the power of a positive review and understand how important feedback like this is to allow a successful business to thrive. Your enthusiasm speaks volumes and is a wonderful reflection of Michael's personality and hard work. On behalf of Michael Maresca and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

January 20, 2013

My Boyfriend was searching for a Very specific color and option combination Toyota Tundra and I did all the research for him, as I was in the Auto Sales Industry for over 12 years. I made many calls and sen More

by Heather5235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
Jan 23, 2013 -

DCH Wappingers Falls Toyota responded

Heather5235: Thanks so much for this excellent review! We're happy that we were able to provide your boyfriend with the exact vehicle he wanted at exactly the price and with the finance options he needed. That's how a successful purchase should go! From the initial research...through driving off our lot with your new vehicle, we're looking to provide all our customers with the information they need to make an informed decision that they can be comfortable with for years to come. We're happy to hear that this was the case for you! On behalf of Michael Gottuso, Bobby Pucher, Robert Goldberg and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful new truck- Lee Burns, General Manager

January 19, 2013

i was treated with respect and he got me a car that i can afford. i am very happy with my new car. thank you to all who were involved in making this year a wonderful start More

by kecisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Porter
Jan 23, 2013 -

DCH Wappingers Falls Toyota responded

kecisa: You are very welcome! We appreciate you leaving this great review. We're glad you felt you were being treated with respect...that is very important for everyone, right? We're also very happy that we were able to get this wonderful year off to a great start and we know that the years to come will also be filled with wonderful memories in your safe, reliable vehicle. Please feel free to call us if you have any questions in the future. On behalf of Leroy Porter and all of us at DCH Wappingers Falls Toyota, drive safe...and enjoy- Lee Burns, General Manager

January 18, 2013

My experience with DCH Wappingers Falls Toyota was a very positive one. As a new car buyer, I was initially leery of pushy salespeople. DCH's no hassle pricing made me very comfortable with the buying proc More

by melon141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sandra perrone
Jan 23, 2013 -

DCH Wappingers Falls Toyota responded

melon141: We thank you for this wonderful review. We're glad you found our purchasing process to be free of the hassles often associated with this industry. We're looking to change that preconceived notion! We're happy that your first car-buying experience could be such a positive one...by this, we're breaking the cycle of the "pushy salespeople"...one customer at a time! We appreciate you taking the time to post these wonderful comments and we look forward to seeing you again in the future. Please feel free to call if you have any questions. On behalf of Michael Maresca and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

January 16, 2013

I have dealt with many car dealers over the last 40 plus years, working with Michael Maresca was great. He was very informative and extremely pleasant. He made sure that he took the time to answer all my qu More

by grod16711
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2013 -

DCH Wappingers Falls Toyota responded

grod16711: Thanks so much for this terrific review. We pride ourselves on providing the very best customer service we can and I'm glad we've lived up to your expectations. It's validating to hear that someone with your car-buying experience has such positive things to say...it means we're on the right track. We're glad you found your time with Michael to be both informative and comfortable. That's just what we were going for! On behalf of Michael Maresca and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

January 14, 2013

I bought my 2007 Avalon from a dealer in New Jersey, but driving back and forth to that dealership for service was a hardship. I went to DCH to see if I could get my regular and warranty service done there More

by nynick2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2013 -

DCH Wappingers Falls Toyota responded

nynick2013: We appreciate this awesome 5-star review! Your testimonial is a wonderful description of a well-oiled (pun intended) team who knows how to get the job done. From the service consultants to the service technicians and not omitting our wonderful team in parts, we will continue to strive for the very best customer experience. We're glad you've contributed such a wonderful review for our service team! On behalf of Taryn Bellino, Crystal Costa, Matthew Gaynor and all the hard-working teams at DCH Wappingers Falls Toyota, we appreciate your continued business and look forward to seeing you in the future- Lee Burns, General Manager

January 11, 2013

The salesman, (Daniel Coppola) was very knowledgeable of the vehicle i wanted. He also showed me how everything worked. Im very impressed with thus dealership. I could've gone to Curry Toyota which is minut More

by gideonsprius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2013 -

DCH Wappingers Falls Toyota responded

gideonsprius: Thanks so much for this fantastic review! Your time with Daniel is exactly the experience we strive to provide for all our customers...combining an informative and comfortable buying experience. We appreciate you travelling the longer distance to visit us...and we're glad you feel it was worth the trip. We value your business and we look forward to seeing you in the future. On behalf of Daniel Coppola and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

January 09, 2013

I like the hassle free sales. There was no pressure. I felt comfortable and at ease and was able to make a decision that was right for me and I felt good about. They also bent over backwards to assist in More

by janetfields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall and Rob Goldberg, Naeem Randall
Jan 09, 2013 -

DCH Wappingers Falls Toyota responded

janetfields: We appreciate this wonderful review! We also appreciate the recommendation...we know it's one of the best indicators of a job well done when a customer refers others to us. The no-pressure, no-hassle process is vital for providing the most outstanding customer service we can and we will continue in our efforts to ensure your experience remains consistently excellent! On behalf of Naeem Randall and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

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