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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,753 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,753 reviews

August 29, 2012

I just purchased a 2012 Toyota Camry. This is my second purchase from DCH Wappingers Falls Toyota and both of my experiences were very pleasing. In the past I have used their Sales, Service and Financial D More

by paul.kowalski.589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2012 -

DCH Wappingers Falls Toyota responded

paul.kowalski.589: Thanks so much for this excellent review. We're so glad you found both our sales team and your new Camry to be the best. We happen to wholeheartedly agree! We especially appreciate the remark about being treated with respect...we realize how important it is to feel valued as a customer. Throughout the buying process, we'd like every customer to feel comfortable and informed. In the end, it comes down to our tagline, which is "Delivering Customer Happiness". On behalf of Scott Daniele and all of us at DCH Wappingers Falls Toyota, enjoy that new Camry- Lee Burns, General Manager

August 24, 2012

I've had bad car purchase experience before. I've been mostly weary of car dealerships in general. I don't like getting pushed into things. Bullied or manipulated. Robert Schaeffer and this dealership ( More

by steveschwartz100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer
Aug 29, 2012 -

DCH Wappingers Falls Toyota responded

steveschwartz100: Wow. Thanks so much for this awesome review. Your comments here reinforce our ongoing commitment to provide the highest quality customer service...without the hassle! It seems hard for us to believe that anyone would enjoy being "bullied and manipulated"...especially when the decision is such an important one. We're glad you felt comfortable, took your time and were able to make a decision that felt right for you. This is the way car buying was meant to be! On behalf of Robert Schaeffer and all of us at DCH Wappingers Falls Toyota, we appreciate your business and look forward to seeing you in the future- Lee Burns, General Manager

August 24, 2012

Fantastic experience at this dealership. Jose Villar was a pleasure to work with. He was very knowledgeable, friendly and not pushy or aggressive. He was patient, informative and very generous with his tim More

by sdom255
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Villar
Aug 29, 2012 -

DCH Wappingers Falls Toyota responded

sdom255: Thank you so much for taking the time to provide this wonderful review. Comments like yours tell us we're providing the kind of experience people want...and we're happy to provide it. We're striving to ensure that every customer who walks through our doors has the same positive experience...and it's wonderful to be able to share your review with others. It's great to know that you would highly recommend us to others. That is the highest praise! On behalf of Jose Villar and everyone at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

August 22, 2012

George made the purchasing of my new Prius C as easy as possible. He was patient, informative and very generous with his time. I am so thankful that he and the entire Toyota team was not pushy. I would More

by jsherwig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George DeNivo
Aug 29, 2012 -

DCH Wappingers Falls Toyota responded

jsherwig: Thank you so much for this wonderful review. We're so happy that you found our "Hassle-Free" process to be such a positive experience for you. It's meant to take the stress and pushiness out of purchasing a vehicle...and your comments confirm that it makes for a much nicer visit. We know you'll enjoy your Prius C and if you have any future questions, we're here to answer them. We look forward to seeing you again soon! On behalf of George DeNivo and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

August 17, 2012

I recently bought a used car for my son. I can't say enough positive things about Ira Weiner, the Preowned Sales Manager. He was professional and helpful. He not only listened to and addressed my conc More

by toyotaowner23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira Weiner
Aug 20, 2012 -

DCH Wappingers Falls Toyota responded

toyotaowner23: We appreciate you taking the time to provide such a glowing review for Ira Weiner. We're glad you found your experience to be informative and comfortable...and that you felt you were being heard. Your concerns and opinion are very important to us! We're sure your son is enjoying his new vehicle and we look forward to getting to know him for his regularly-scheduled maintenance. On behalf of Ira Weiner and all of us at DCH Wappingers Falls Toyota, we appreciate your business, Lee Burns, General Manager

August 16, 2012

when visiting DCH Toyota there were no pushy sales people ( which i may say is great) and was able to look at the used cars freely. When I found the car i liked Michael Maresca and Robert Goldburg worked ver More

by dianedhoney045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2012 -

DCH Wappingers Falls Toyota responded

dianedhoney045: Thank you for this terrific review. We're glad we were able to find the perfect vehicle for you and that we were able to set you up in a finance package that meets your needs. Ensuring that you feel comfortable and informed every step of the way is high on our list of priorities and we're glad you found your experience with us to be just that! On behalf of Michael Maresca, Robert Goldberg and everyone here at DCH Wappingers Falls Toyota, enjoy that great ride- Lee Burns, General Manager

August 15, 2012

Can not say enough good things about my experience with DCH. It was almost to easy and we would go back again. Rob our sales person was very knowledgeable about the 2012 Tundra and Tacoma. You can tell he More

by gdl3970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer
Aug 20, 2012 -

DCH Wappingers Falls Toyota responded

gdl3970: Thank you so much for this fantastic review. You've mentioned so many of the key points in our Hassle-Free process that we strive to share with our customers...but we believe it means so much more coming from you, a customer who has been through it! We're glad you found your time with us to be informative and comfortable and that your purchasing process was streamlined to make the best use of your time, which we value. On behalf of Robert Schaeffer, Karl Boyd and all of us at DCH Wappingers Falls Toyota, we hope you enjoy that new ride- Lee Burns, General Manager

August 14, 2012

Thank you DCH Wappingers Falls Toyota for my new 2012 Corolla! Thank you for making my buying experience so smooth and enjoyable. Your employees did an amazing job helping me from start to finish and b More

by MikeM12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer
Aug 20, 2012 -

DCH Wappingers Falls Toyota responded

MikeM12: Well, thank YOU for this fantastic review! You made our day with your enthusiastic kudos to our team...and especially your shout-out to Robert Schaeffer. We're so glad you are enjoying your new 2012 Corolla...and we're thrilled that you've found our atmosphere and staff both friendly and comfortable...and that you would recommend us to others. That's the highest praise we could ask...and we appreciate it. On behalf of Robert Schaeffer and all of us at DCH Wappingers Falls Toyota, enjoy that new Corolla- Lee Burns, General Manager

August 12, 2012

We just purchased a Certified Highlander from this dealer and our experience was terrific. Very friendly and professional staff - no pressure at all. Our two sales consultants, Bobby Pucher and Mary Snoek, w More

by vsul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2012 -

DCH Wappingers Falls Toyota responded

vsul: Wow. Thanks so much for this awesome 5-star review. We know that our customers do their homework way before they walk through our doors and you've confirmed that in your statement here. And although we can convey our low hassle-free pricing online, it's definitely more of a challenge to translate our friendly, knowledgeable staff until you actually visit...which we're glad you ultimately did! We appreciate the recommendations to friends and family as well. On behalf of Bobby Pucher, Mary Snoek and all of us here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

August 12, 2012

After the great experience my wife and sister-in-law had purchasing their cars from Robert at DCH Toyota, I decided to take my 2002 Tacoma there for a service recall. After learning that the frame would ne More

by fnytko1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer
Aug 20, 2012 -

DCH Wappingers Falls Toyota responded

fnytko1961: We appreciate this excellent review! Yes, we absolutely stand behind the Toyota brand...and we feel it's the best brand out there. We realize that's why many families own multiple Toyotas...they know a reliable, beautiful vehicle when they see one! We're glad your experience with Robert remained consistent throughout your family's purchasing history with us...it's important that it remain as an unfailing barometer of what you can expect when you visit us. On behalf of Robert Schaeffer, Matthew Gaynor and all of us at DCH Wappingers Falls Toyota, enjoy that new truck- Lee Burns, General Manager

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