DCH Wappingers Falls Toyota

This dealership is a keeper and I will refer all my family and friends here. A very special thank you to Jose Villar and Pinkal Patel who made it all possible for me to get the Camry Le. Jose is knowle family and friends here. A very special thank you to Jose Villar and Pinkal Patel who made it all possible for me to get the Camry Le. Jose is knowledgeable,pleasant and very patient. I came prepared with a list of questions and he didn't even blink. He was very amicable giving me all the information and facts. When it seemed that I might not be able to afford the Camry, Mr.Patel saved the day. Needless to say that was Friday and Saturday I got my car. Unable to get to the dealership, arrangements were made and I was picked up to boot--35 minutes away. You cannot go wrong buying from Toyota Wappingers Falls. It true: no hassle, no double talk. Oh, and the finance guy, Robert Goldberg,is straight from the hip. Yes, he offered the extras (but Consumers Report say you don't really need this)...he tries to get you to buy (it is part of his job after all) but a firm "no,thank you" should do it. This is my 3rd Toyota and the best experience in a car dealership. Keep up the good work and best success...C.L.Guzman More

Knowledgable and patient. I had a list of questions and he had all the answers. He was not overbearing as I have seen in other vehicle sales people. He made the various trips to this dealership comfortab he had all the answers. He was not overbearing as I have seen in other vehicle sales people. He made the various trips to this dealership comfortable and educational. More

Sales person was so friendly showed me everything about the car, showed me the entire dealership also customer service,really quick getting me approved, and best price available.Been to other dealers but n the car, showed me the entire dealership also customer service,really quick getting me approved, and best price available.Been to other dealers but nothing as friendly and quick as wappingers Toyota. More

salesmen let us know that they don't get commission which right off the bat takes the pressure off. they were not pushy. mr schiro was very knowledgeable about the vehicles (rare to find). He discerned by ou right off the bat takes the pressure off. they were not pushy. mr schiro was very knowledgeable about the vehicles (rare to find). He discerned by our conversation what was most important to us individually and was able to steer us toward the right truck for us, the one that fit our personal needs and wants (not the truck we originally looked at). gave an excellent trade in price on our truck which made the deal. overall the smoothest quickest car buying deal i've ever experienced. would buy from them again. More

Never have I met a salesperson who went the extra mile that Michael Gottuso did. He was knowledgeable, helpful, friendly, etc. The overall experience would have been great instead of good had the busi that Michael Gottuso did. He was knowledgeable, helpful, friendly, etc. The overall experience would have been great instead of good had the business manager explained all of the extras available to me on Saturday when I picked out my car rather than the following Monday when I was there to pick up my car. More

I brought my car in for service on May 29, 2012 to have an oil change, inspection and have the battery checked. I asked the Service Advisor to see if they could check the car over thoroughly while there. H an oil change, inspection and have the battery checked. I asked the Service Advisor to see if they could check the car over thoroughly while there. He followed through and, is it turned out, the Axle Boot and power steering rack had to be replaced. I am a teacher and have to drive to the Bronx every day. The roads I take are windy, narrow, and there is often no place to safely pull off the roadway. Matthew Gaynor's excellent and professional service, along with an outstanding team of mechanics, may well have saved me from having an accident. In addition, they arranged for me to have a rental car (that was virtually new) and my extended warantee covered all the major repairs! I was so impressed with their ability to follow through, care they took in examining the car, and support of Toyota's Warantee for these critical repairs, that I would not hesitate to buy another Toyota. In fact, I started looking into that before leaving the DCH Wappingers Falls Toyota. I would highly recommend this dealership to anyone considering the purchase of a new or used vehicle. Way to go, Toyota!! Donna McCusker More

It was the easiest car buying experience by far for us. There were no gimmicks or high pressure to buy. We were presented with options, all in writing, so we could make our decision. Mary was friendly and There were no gimmicks or high pressure to buy. We were presented with options, all in writing, so we could make our decision. Mary was friendly and found answers to your questions if she did not know. They are truly about customer service, you do not feel like they are doing you a favor by answering your questions. Definitely will buy from them again. We also recommend Mary. More

A little background: I usually go to another Toyota A little background: I usually go to another Toyota dealership, however their service was less than acceptable. It seems they did not put the oil bac A little background: I usually go to another Toyota dealership, however their service was less than acceptable. It seems they did not put the oil back in my car during an oil change. I went to the dealership in Wappingers and they were very patient checking the oil every month to make sure I wasn't burning oil until one day it was. Since I had an extended warranty I was able to have my engine fixed. I needed a rental and asked for a Rav4 and they were very accommodating. I received a phone call during the week my car was in for repairs giving me updates, and all with a very friendly voice. Since my car engine needed to get fixed, there was other problems they found and fixed them at no cost. I do not live in Wappingers and make the trip there even for an oil change. They are always friendly and John Stinson explains what the problem is in detail. I am impressed by all the folks in the service department as they are definitely a dealership all should be very proud of with a first class customer experience TEAM. So with that, congratulations for making folks feel confident in the service they receive as we all have to put our trust in the service department when we bring out cars in. Sincerely, Annie Nocito 6B Adrian Court Cortlandt Manor, NY 10567 More

This is my 2nd Rav4 lease and they made the transaction so easy. We have 2 other Toyota Vehicles (Tundra & 4Runner) from DCH and have had only good experiences. The service dept. has always been a pleasur so easy. We have 2 other Toyota Vehicles (Tundra & 4Runner) from DCH and have had only good experiences. The service dept. has always been a pleasure to deal with as well. Every employee we encountered was professional and extremely helpful. More

I have gone to ther local dealers, and they by far do not I have gone to ther local dealers, and they by far do not compare to DCH. I have not ever been more completely satisfied with any dealer as I have I have gone to ther local dealers, and they by far do not compare to DCH. I have not ever been more completely satisfied with any dealer as I have with them. They are polite, accomidating, and make the transition of the sale as easy as possible. More