
DCH Wappingers Falls Toyota
Wappingers Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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We were particularly pleased with the efficiency of the process. Scott Daniele was knowledgeable about Toyota products and was willing to do a side-by-side comparison with other companies' vehicles. When process. Scott Daniele was knowledgeable about Toyota products and was willing to do a side-by-side comparison with other companies' vehicles. When it came to negotiating price, the manager was forthright about the dealership's position and how it compared to the average prices identified on-line. More
I AM VERY SATISFIED AND HAPPY WITH YOUR DEALERSHIP. STARTING FROM WHEN YOU WERE GREER TOYOTA, I HAVE PURCHASED ABOUT 6 CARS (INCLUDING SUBARU IMPREZA) FROM YOU. I RECENTLY PURCHASED 2012 TOYOTA TACOMA STARTING FROM WHEN YOU WERE GREER TOYOTA, I HAVE PURCHASED ABOUT 6 CARS (INCLUDING SUBARU IMPREZA) FROM YOU. I RECENTLY PURCHASED 2012 TOYOTA TACOMA WITH THE HELP OF MR. RICHARD SCHIRO. MR. SCHIRO WAS EXTREMELY HELPFUL, TOTALLY COMMITTED AND VERY PATIENT DURING THE TRANSACTION PROCESSING. IT WAS A VERY PLEASNT EXPERIENCE FOR US AND WE HOPE TO COME BACK AGAIN. THANK YOU VERY MUCH MR. BURNS AND OF COURSE, MR. RICHARD SHIRO. BEN PAVRI. More
Scott was very straightforward and concerned about my needs. I did have to wait days and then many hours for the business manager, Corey, to be available. The communications between the people who needs. I did have to wait days and then many hours for the business manager, Corey, to be available. The communications between the people who answer the phone and the sales desk needs to be improved. The person answering the phone often sent me of to someone else's voice mail numerous times without an apology. More
Mr. Callahan was responsive to each and every request for information and agreed to do additional inspection(s) as requested by buyer's father. He was always responsive regarding returning calls and providi information and agreed to do additional inspection(s) as requested by buyer's father. He was always responsive regarding returning calls and providing all requested vehicle information. Carmelita went above and beyond to locate an auto which met fairly stringent req'ts; she also assisted in enabling the final agreed price for the subject vehicle. I would recommend friends, relatives and associates to consider DCH Toyota before committing to a new or used vehicle purchase. More
The purchase of our Prius 5 thru DCH Wapp Falls Toyota was the best car purchase experiance I have had in my lifetime (55 years old). Our salesman Bill Allbrecht dis one heck of job present the car and th was the best car purchase experiance I have had in my lifetime (55 years old). Our salesman Bill Allbrecht dis one heck of job present the car and the features to me and my wife. His accompaning us on our test drive, sitting in the back pointing outfeatures and anwser questions really sold the car. We felt total trust in him and his interest in the technology of this machine was eveident. He also could see that we did not want the basic Prius but either a 4 or 5 and did not waist time just trying to push the lower end model on us. While at the same time never making feel pressure our the 4 or 5 either. He got us the answer we needed and had Daryl (sales manager) join in on the negotiation to deliver us a price within our budget we could accept. However there were no Prius 5 to be had in the colors we wanted so they put a good push on getting the order in for us and keeping us up to date on teh status and coordinated with us check on the color combinations we interested by having us check our similiar cars in the color options so we could confirm the final selection and confirm the order. When the car finally came in we were delighted and the delivery was flawless. Bill spent well over an hour demostrating to me the features of my Prius 5 and setting up my Bluetooth and Navigation system. So far the car is awsome and I love every minute of my 160 mile per day commute thanks to Bill Albrecht and the assistance of Daryl & Rob Goldberg. Also Dee McDowell was an unexpected surprise with her follow up and mission to please the customer. What a great experience and team at DCH Wappinger Falls Toyota. Keep up the great work and I will be looking forward to my new relationship with DCH. More
It was extremely refreshing to deal with an honest, no pressure sales staff. Our experience was positive from the moment we walked in the door. The professionalism and courtesy extended throughout the tr pressure sales staff. Our experience was positive from the moment we walked in the door. The professionalism and courtesy extended throughout the transaction, and I highly recommend this being your first, and last, stop when purchasing your next car. More
My husband and I had a great experience buying our pre-owned Subaru 2010 with Naeem today. He was friendly and very helpful without being pushy. We highly recommend this dealership and their sales rep pre-owned Subaru 2010 with Naeem today. He was friendly and very helpful without being pushy. We highly recommend this dealership and their sales representatives. More
Also worked with Carmalita (internet sales). All parties involved were superb. This is the friendliest, most proffesional, and quality dealership I have ever done business with. I will bring friends and fam involved were superb. This is the friendliest, most proffesional, and quality dealership I have ever done business with. I will bring friends and family to this dealership to purchase cars and trucks. Outstanding! More
Our experience with DCH Toyota was wonderful. We were referred to Pinkal by my brother to lease a car for my daughter who just graduated college. He was very professional and I did not feel as though I referred to Pinkal by my brother to lease a car for my daughter who just graduated college. He was very professional and I did not feel as though I was being "handled" as I have felt in dealing with other car dealerships. His associate Michael made sure that we were comfortable with operating the different options on the car and we walked away with contact information should any questions arise. Through the financing mechanism my daughter can begin to build a credit history. The message DCH Toyota sent came through very clearly: as our Customer, we respect you and our credo is "nothing less than excellence". A great thing in today's world. More
MY NAME IS REBECCA MCNAMARA AND MY EXPERIENCE WITH YOUR DEALERSHIP WAS FROM YOUR WEB SITE. I WAS ABLE TO SHOP AND SEE YOUR INVENTORY BEFORE I WENT TO SEE THE CAR.I WAS GREETED BY MR. PINKAL PATEL AT THIS P DEALERSHIP WAS FROM YOUR WEB SITE. I WAS ABLE TO SHOP AND SEE YOUR INVENTORY BEFORE I WENT TO SEE THE CAR.I WAS GREETED BY MR. PINKAL PATEL AT THIS POINT HE DIRECTED ME TO MR. JOSE VILLAR. I TOLD MR. VILLAR WHICH CAR I WANTED TO SEE HE GOT THE KEYS OUT FOR A RIDE. I WAS VERY PLEASED WITH ALL THE ATTENTION THAT WAS GIVEN TO ME. I WILL DIFFERENTLY RECOMMENDED YOUR DEALERSHIP AND MR.JOSE VILLAR . HE WAS PLEASANT AND I WAS VERY HAPPY WITH ALL I EXPERIENCE BUYING MY CAR AND ITS GREAT. THANK YOU VERY MUCH. More