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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,823 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,822 reviews

July 25, 2012

We were particularly pleased with the efficiency of the process. Scott Daniele was knowledgeable about Toyota products and was willing to do a side-by-side comparison with other companies' vehicles. When More

by francijc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel
Jul 31, 2012 -

DCH Wappingers Falls Toyota responded

francijc: Thanks for this wonderful review. We pride ourselves on originating the "Hassle-Free" way to purchase a vehicle (for 3 years now!)...with everything upfront and clearly marked. We're glad you felt your experience with Scott and Pinkal was informative and straightforward. We appreciate the feedback and hope to see you again soon. On behalf of Scott Daniele, Pinkal Patel and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

July 25, 2012

I AM VERY SATISFIED AND HAPPY WITH YOUR DEALERSHIP. STARTING FROM WHEN YOU WERE GREER TOYOTA, I HAVE PURCHASED ABOUT 6 CARS (INCLUDING SUBARU IMPREZA) FROM YOU. I RECENTLY PURCHASED 2012 TOYOTA TACOMA More

by berziz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schiro
Jul 31, 2012 -

DCH Wappingers Falls Toyota responded

berziz: We appreciate this excellent review! Your summation of your purchasing experiences at our dealership are testament to how quality customer service, combined with an exceptional product can instill loyal customers for life. We're glad you found your experience to be comfortable and that Richard was able to ensure you walked away feeling informed and confident with your purchase. Rich definitely knows his stuff! On behalf of Richard Schiro and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

July 24, 2012

Scott was very straightforward and concerned about my needs. I did have to wait days and then many hours for the business manager, Corey, to be available. The communications between the people who More

by Zakira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2012 -

DCH Wappingers Falls Toyota responded

Zakira: We're glad you found your experience with Scott to be informative and straightforward. We appreciate the detailed assessment of the areas where you experienced difficulty and please know that we make every effort to train our employees to provide the best customer service possible. Be assured that we will utilize your comments here as a training opportunity. On behalf of Scott Daniele and all of us at DCH Wappingers Falls Toyota, we hope you enjoy that new ride- Lee Burns, General Manager

July 20, 2012

Mr. Callahan was responsive to each and every request for information and agreed to do additional inspection(s) as requested by buyer's father. He was always responsive regarding returning calls and providi More

by rosenr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Callahan, Carmelita
Jul 20, 2012 -

DCH Wappingers Falls Toyota responded

rosenr: We appreciate this great review...and we appreciate the shout-out to both Daryl and Carmelita. As a cohesive team, we all strive to provide the very best in customer service. The fact that you would recommend us to family and friends means we're doing something right! On behalf of Bobby Pucher, Daryl Callahan, Carmelita Darby and everyone here at DCH Wappingers Falls, thank you for your business and we look forward to seeing you in the future- Lee Burns, General Manager

July 19, 2012

The purchase of our Prius 5 thru DCH Wapp Falls Toyota was the best car purchase experiance I have had in my lifetime (55 years old). Our salesman Bill Allbrecht dis one heck of job present the car and th More

by gausspe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2012 -

DCH Wappingers Falls Toyota responded

gausspe: Thank you so much for this wonderful review! It's so gratifying to hear that your experience with Bill was informative and comfortable. And yes, Bill is enthusiastic about the awesome features found on the new Prius, as is everyone here. It's a beautiful, fun car, right? We're glad your delivery day was flawless and that Bill provided you with the information and setup to get you on your way. With a 160-mile commute, you absolutely picked the perfect vehicle! On behalf of Bill Albrecht, Daryl Callahan, Rob Goldberg, Dee McDowell and everyone here at DCH Wappingers Falls Toyota, we know you'll continue to love your new ride. Call us if you have any other questions- Lee Burns, General Manager

July 19, 2012

It was extremely refreshing to deal with an honest, no pressure sales staff. Our experience was positive from the moment we walked in the door. The professionalism and courtesy extended throughout the tr More

by toyo11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2012 -

DCH Wappingers Falls Toyota responded

toyo11: Wow. Thank you so much for this fantastic review! We pride ourselves on being that "no pressure sales staff" you mention. We call it being "hassle-free" and we're committed to providing the very best in customer service. We'd like to deliver the same level of satisfaction to everyone who walks through our doors...whether they're shopping for a new vehicle, here for scheduled maintenance on their car, or are just looking to do some window shopping. There will be no pressure...no hassles. On behalf of Michael Gottuso and everyone here at DCH Wappingers Falls Toyota, we hope you enjoy your vehicle and look forward to seeing you in the future- Lee Burns, General Manager

July 17, 2012

My husband and I had a great experience buying our pre-owned Subaru 2010 with Naeem today. He was friendly and very helpful without being pushy. We highly recommend this dealership and their sales rep More

by cheznous98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Naeem Randall
Jul 17, 2012 -

DCH Wappingers Falls Toyota responded

cheznous98: Thanks so much for this terrific review. We're glad you found your experience to be informative, without feeling pressured in any way. We like to refer to this as the "Hassle-Free" way of buying a vehicle and we're convinced that it's a better way. We appreciate the fact that you find us worth recommending...that really is the ultimate compliment! On behalf of Naeem Randall, Pinkal Patel and everyone here at DCH Wappingers Falls Toyota, enjoy that Subaru. We look forward to seeing you again- Lee Burns, General Manager

July 13, 2012

Also worked with Carmalita (internet sales). All parties involved were superb. This is the friendliest, most proffesional, and quality dealership I have ever done business with. I will bring friends and fam More

by ageorge01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Richard Schiro, Robert Schaeffer
Jul 13, 2012 -

DCH Wappingers Falls Toyota responded

ageorge01: Thanks so much for this fantastic review. Every bit of your praise is appreciated and is also extremely validating...it's great to read that our excellent teamwork and customer service are right on track. Knowing that you'd recommend us to friends and family is a huge thumbs-up for any business. Realizing that you would entrust us to provide those closest to you with a consistently-stellar experience is a challenge we gladly accept! On behalf of Pinkal Patel, Robert Schaeffer, Richard Shiro, Carmelita Darby and all of us here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

July 11, 2012

Our experience with DCH Toyota was wonderful. We were referred to Pinkal by my brother to lease a car for my daughter who just graduated college. He was very professional and I did not feel as though I More

by sueburb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel
Jul 11, 2012 -

DCH Wappingers Falls Toyota responded

sueburb: We really appreciate this wonderful review! As a parent, I appreciate how helpful it can be to help our children establish credit. I can also appreciate how comforting it is to see the people we love in the safest vehicles possible. That said, you have certainly made Michael Maresca's first Dealer Rater review memorable! Your rendering of our message is precisely accurate: we have the utmost respect for you, your time and your safety. On behalf of Michael Maresca, Pinkal Patel and all of us here at DCH Wappingers Falls Toyota, we appreciate your business and look forward to seeing you soon- Lee Burns, General Manager

July 11, 2012

MY NAME IS REBECCA MCNAMARA AND MY EXPERIENCE WITH YOUR DEALERSHIP WAS FROM YOUR WEB SITE. I WAS ABLE TO SHOP AND SEE YOUR INVENTORY BEFORE I WENT TO SEE THE CAR.I WAS GREETED BY MR. PINKAL PATEL AT THIS P More

by GATTITUDE61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSE VILLAR, Jose Villar
Jul 12, 2012 -

DCH Wappingers Falls Toyota responded

Gattitude61: This terrific review is definitely appreciated. Oftentimes, people think that if your search takes place online, you'll somehow lose that personal touch. And although that may be true elsewhere, it is not true with us! While ensuring that our customers are given all the information they could possibly need (and wanting to respect their privacy at the same time), we still prefer the one-on-one, friendly approach to purchasing a vehicle. That and including our hassle-free pricing...which makes for an all-around great experience. We're glad that you agree! On behalf of Jose Villar and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

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