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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,817 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,817 reviews

July 03, 2012

Everyone was friendly and very helpful. From begining to end it was a pleasure and i would recommend this dealership to anyone interested in buying a new car. Thanks More

by jasonmcewan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall
Jul 09, 2012 -

DCH Wappingers Falls Toyota responded

jasonmcewan1: Thank you for this stellar review. We appreciate the time it takes to provide these reviews and it's gratifying to hear that we're accomplishing the excellent customer service experience we'd hoped to provide. Knowing that you'd recommend us to friends and family means a lot and we're glad you enjoyed your purchasing experience. It's nice to know our efforts aren't going unnoticed! On behalf of Naeem Randall and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

June 29, 2012

This was my first time buying a car and it was a great experience. I went there not totally sure if I wanted a car but Taryn a service adviser and a friend suggested I look around and recommended Naeem. More

by a.creighton912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall
Jul 02, 2012 -

DCH Wappingers Falls Toyota responded

a.creighton912: Thanks so much for this terrific review! We're glad that both Taryn and Naeem were able to walk you through your first car-buying experience and that the process left you feeling confident with your purchase. Please know that we're here if you have any future questions and we will be happy to help however we can to allow you to remain happy and satisfied with that beautiful Corolla. On behalf of Taryn Bellino, Naeem Randall and all of us at DCH Wappingers Falls Toyota, drife safe- Lee Burns, General Manager

June 28, 2012

everyone at wappingers toyota was really helpful and friendly i chose to go to this dealer because of convenience and will return because of their great customer service and friendliness More

by michemerc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
george denivo
Jul 02, 2012 -

DCH Wappingers Falls Toyota responded

michemerc: Thank you for providing this wonderful review. It means a lot to know that while it was convenience that initially brought you through our doors, it's our excellent customer service that will keep you coming back. That's definitely how it should be! On behalf of George DeNivo and all of us at DCH Wappingers Falls Toyota, we value your patronage and look forward to serving you in the future- Lee Burns, General Manager

June 26, 2012

I had been driving a 2008 Honda Civic Hybrid. In February of this year we purchased a 2007 Hyundai Elantra for my wife from Robert Schaeffer at DCH. We hadn't had anything specific. At that time he found us More

by Ryanwtod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer
Jun 28, 2012 -

DCH Wappingers Falls Toyota responded

Ryanwtod: Thank you so much for this fantastic review! It's wonderful to hear your thoughts on how your experience played out...and we're so glad that your time with Robert Schaeffer was so positive. We're so happy that you felt comfortable with the entire process and that Robert was able to match you and your family with the perfect vehicle. The 2012 Prius is an amazing vehicle, right? We hope you've had a terrific road trip and please know that we'll be here if any new questions pop up along the way. We look forward to seeing you for that first service appointment...and we appreciate your business. On behalf of Robert Schaeffer and everyone here at DCH Wappingers Falls Toyota, drive safe and we'll see you when you get back to New York- Lee Burns, General Manager

June 26, 2012

I enjoyed the process of picking out the car and test driving it. Jose was very nice and patient in explaining everything to me. There were settings that I did not know how to set and Jose helped me. More

by mapercy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Villar, Jose Villar
Jul 02, 2012 -

DCH Wappingers Falls Toyota responded

mapercy: Thanks so much for this excellent review! We're glad that you felt comfortable and well-informed during your time with Jose...he is a wonderful team member who really knows his stuff! We realize how important it is to connect with this person who is helping you pick out such an important purchase. Thanks for the recommendation to others...that really means a lot! On behalf of Jose Villar and all of us at DCH Wappingers Falls Toyota, enjoy your new ride- Lee Burns, General Manager

June 25, 2012

Mary snoek is awesome second time we buy car from her.2011 sienna and 2012 rav 4sport get car done with 2 hours.We highly recommend her. More

by rolinop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2012 -

DCH Wappingers Falls Toyota responded

rolinop: Thanks so much for providing this excellent review! We appreciate your continued loyalty and we're glad to have you as part of the Toyota family. We know you will continue to enjoy many years of happy driving with both your Sienna and your RAV4...they are both awesome vehicles! On behalf of Mary Snoek and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

June 22, 2012

I have leased many vehicles in the past and this was by far the best experience I have had! The staff was friendly, efficient and I would not hesitate to recommend this dealership to anyone. Thank-yo More

by Irene Liegner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel
Jun 26, 2012 -

DCH Wappingers Falls Toyota responded

Irene Liegner: Thank you so much for this fantastic review! We appreciate the kudos and we're so glad you enjoyed your time with us. Your recommendation to friends and family means the world to us...it is absolutely the icing on the cake! We'll be here whenever you need us, whether it be for questions or just to say hello. On behalf of Bill Albrecht, Pinkal Patel and everyone here at DCH Wappingers Falls Toyota, we hope you enjoy that new ride- Lee Burns, General Manager

June 21, 2012

Bobby Pucher is a super friendly employee, very knowledgeable, & patient with our many questions!!! We would recommend DCH Wappingers Toyota to friends or family in the future. More

by Dives57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2012 -

DCH Wappingers Falls Toyota responded

Dives57: Thanks so much for this high praise. We especially appreciate your statement where you say you'd recommend us to friends and family. That really means a lot to us. Bobby Pucher is extremely knowledgeable and makes it his business to know our vehicles inside and out. On behalf of Bobby Pucher and everyone here at DCH Wappingers Falls Toyota, enjoy your new ride- Lee Burns, General Manager

June 19, 2012

TREATED COURTEOUSLY,VERY FRIENDLY ACCOMODATING, TREATED COURTEOUSLY,VERY FRIENDLY ACCOMODATING, KNOWLEGABLE PERSON.HE WENT OUT OF HIS WAY TO ACCOMODATE ME FOR I HAD PREVIOUS APPT, THE WHOLE DEALER More

by AKHAYADAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAUL.MANDRAS
Jun 25, 2012 -

DCH Wappingers Falls Toyota responded

AKHAYADAS: Thanks for this excellent review! We're very happy to hear that you would gladly recommend us to others...that is the highest praise we can receive. Paul is definitely very accommodating and the rest of our team works hard to mirror that. On behalf of Paul Mandras and everyone at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

June 19, 2012

I came to Dch after visiting Prestige in Kingston where I purchased my original Avalon 14yrs ago. Prestige was horrible to deal with..Didnt have the cars to test drive(I wanted to try an Alera,they had none) More

by dveronesi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Naeem Randall
Jun 19, 2012 -

DCH Wappingers Falls Toyota responded

dveronesi: We appreciate this wonderful review. We've made excellent customer service our highest priority...and we're glad you took that away from your visit with us. We know how important the entire buying process is...from that initial contact through the moment we hand you the keys to that beautiful new car. We realize there are many people involved and we're glad your time with Naeem and Pinkal was comfortable and informative. They really know their stuff! On behalf of Naeem Randall, Pinkal Patel and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

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