
DCH Wappingers Falls Toyota
Wappingers Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Everyone was friendly and very helpful. From begining to end it was a pleasure and i would recommend this dealership to anyone interested in buying a new car. Thanks end it was a pleasure and i would recommend this dealership to anyone interested in buying a new car. Thanks More
This was my first time buying a car and it was a great experience. I went there not totally sure if I wanted a car but Taryn a service adviser and a friend suggested I look around and recommended Naeem. experience. I went there not totally sure if I wanted a car but Taryn a service adviser and a friend suggested I look around and recommended Naeem. Naeem was very helpful and had patience with me during the whole process. At times I was very indecisive and had lots of questions. He would have answers for me quickly and if there was anything that he wasn't sure of he would find out... which was great! They continued with their great customer service when it came to signing all the papers by explaining everything and making me feel comfortable. When we came across a little road block they were quick to look into and get it resolved for me so I was still able to leave with the car that evening. I can't say a bad thing about them. I look forward to working with the in the future. More
everyone at wappingers toyota was really helpful and friendly i chose to go to this dealer because of convenience and will return because of their great customer service and friendliness friendly i chose to go to this dealer because of convenience and will return because of their great customer service and friendliness More
I had been driving a 2008 Honda Civic Hybrid. In February of this year we purchased a 2007 Hyundai Elantra for my wife from Robert Schaeffer at DCH. We hadn't had anything specific. At that time he found us of this year we purchased a 2007 Hyundai Elantra for my wife from Robert Schaeffer at DCH. We hadn't had anything specific. At that time he found us a great second vehicle which suits my wife perfectly. I had become increasingly worried with the value of my Civic as I had racked up approximately 105,000 miles over the last 4 years due to frequent travel to NYC and Long Island. I had decided on a whim on a Saturday to stop in at DCH and see what I could recieve for a trade in and what they had in both new and used vehicles. Mr. Schaeffer remembered my wife and I as soon as he saw us. He remembered about different things we had talked about during the purchase of my wife's vehicle. He also remembered her vehicle as well as mine asking if we were ok with both vehicles. We explained to him what we were looking for. He immediately had someone start looking at my vehicle for a trade in value. We hadn't expected to actually purchase a car that day. He ran our credit to see what we would be able to afford before showing us any cars. I appreciated this because he didn't get our hopes up without knowing whether we would be able to afford anything. Once the information came back Mr. Shaeffer realized he had the perfect vehicle for us. It was a 2012 Toyota Prius. It happened to be a demo. It was pretty much fully loaded with all the gadgets and toys Toyota has. However, since it was used as a demo we were able to purchase it at a tremendous discount. It only had about 3,000 miles on it but was sold to us as a new car. This meant that we got all the warranties and roadside assistance and such that Toyota is great for. As soon as my wife daughter and I sat in the vehicle we fell in love with it. Robert and the DCH Finance Team were also able to get our payments significantly below what we had expected to pay. Mr. Shaeffer has also been great after the purchase. He knows we are planning a road trip to Florida. He scheduled service for when we get back to make sure everything is still in good shape with the Prius. I have also emailed him several times with questions about the car and some of it's gadgets. He quickly responded with very informative emails. While waiting in the dealership for paperwork, bank info etc. Mr Shaeffer continued giving us undivided attention explaining what was going on, providing insight into the car dealership/finance iindustry and good conversation. He is by far the best salesperson at dealership that I have dealt with over the years and through the purchase of multiple vehicles through different dealers. More
I enjoyed the process of picking out the car and test driving it. Jose was very nice and patient in explaining everything to me. There were settings that I did not know how to set and Jose helped me. driving it. Jose was very nice and patient in explaining everything to me. There were settings that I did not know how to set and Jose helped me. I would recommend him to others who are thing of using DCH. More
I have leased many vehicles in the past and this was by far the best experience I have had! The staff was friendly, efficient and I would not hesitate to recommend this dealership to anyone. Thank-yo far the best experience I have had! The staff was friendly, efficient and I would not hesitate to recommend this dealership to anyone. Thank-you and I hope to look into buying/leasing another vehicle in the very near future. Sincerely, Irene Liegner More
Bobby Pucher is a super friendly employee, very knowledgeable, & patient with our many questions!!! We would recommend DCH Wappingers Toyota to friends or family in the future. knowledgeable, & patient with our many questions!!! We would recommend DCH Wappingers Toyota to friends or family in the future. More
TREATED COURTEOUSLY,VERY FRIENDLY ACCOMODATING, TREATED COURTEOUSLY,VERY FRIENDLY ACCOMODATING, KNOWLEGABLE PERSON.HE WENT OUT OF HIS WAY TO ACCOMODATE ME FOR I HAD PREVIOUS APPT, THE WHOLE DEALER TREATED COURTEOUSLY,VERY FRIENDLY ACCOMODATING, KNOWLEGABLE PERSON.HE WENT OUT OF HIS WAY TO ACCOMODATE ME FOR I HAD PREVIOUS APPT, THE WHOLE DEALERSHIP WAS EXCELLENT. I WOULD WHOLEHEARTEDLY RECCOMMEND TO EVERY ONE. More
I came to Dch after visiting Prestige in Kingston where I purchased my original Avalon 14yrs ago. Prestige was horrible to deal with..Didnt have the cars to test drive(I wanted to try an Alera,they had none) purchased my original Avalon 14yrs ago. Prestige was horrible to deal with..Didnt have the cars to test drive(I wanted to try an Alera,they had none), no brochures,couldnt find the Avalon I wanted to test drive,etc. Were not competitive with pricing for a loyal customer. The moment I sent for a quote from DCH, the response was immediate and professional no matter who I dealt with. They tripped over themselves to be helpful in every way . More