DCH Wappingers Falls Toyota

Knowlegible about the car. Did exactly what they agreed to do. After the sale help was readily available. Weston's answering the phone were polite and knew now to direct to the right person. to do. After the sale help was readily available. Weston's answering the phone were polite and knew now to direct to the right person. More

We had a great experience buying our new Camry hybrid. Rolando Dones was extremely helpful and knowledgeable. I would strongly recommend visiting the dealership if you are in the market for a Toyota. So Rolando Dones was extremely helpful and knowledgeable. I would strongly recommend visiting the dealership if you are in the market for a Toyota. So far we love our new car. We plan on haveing it a long time and will buy another one from this dealership (this is my second Camry I've bought from them). More

Rolando was very nice, knowledgeable and helpful. When floor mats were missing arranged for their complete replacement which was a pleasant surprise. Arrived by Mail which meant did not even have to go an floor mats were missing arranged for their complete replacement which was a pleasant surprise. Arrived by Mail which meant did not even have to go and pick up. Only drawbacks were no negotiating on price and finance guy developed a serious change in his attitude when we decided not to purchase any of his extended warranties which we did not appreciate. Overall....good. More

Experience was excellent...no hard sell for any extras...just informative....hate to be bombarded with little extras when I'm not interested...felt like I was the only one there even though the sho extras...just informative....hate to be bombarded with little extras when I'm not interested...felt like I was the only one there even though the showroom was full of people More

My wife was referred to DCH Toyota by a person she met through her job. We were specifically referred to Pinkal Patel who met us at the door and introduced us to Bill Albrecht who was to be our Sales Con through her job. We were specifically referred to Pinkal Patel who met us at the door and introduced us to Bill Albrecht who was to be our Sales Consultant. From the outset both individuals dealt with us in a very courteous and professional manner. Bill was very thorough in explaining the advantages of DCH, rode with us on a test drive, and answered our questions. We felt the price given for the new Prius was excellent and the figure I had in mind for the value of the "like new" Prius we were trading in matched the trade in offered. No haggling was needed. We felt like valued customers and the deal offered confirmed that feeling. We'll let you know about the Service Department as soon as we have some experience with them. Our expectations are that department will be as outstanding as the sales department. Thank you. Jack and Carole More

I had the best experience in purchasing my new car. There was no pressure from anyone, and I found Bill Albrecht to be very knowledgeable and personable as a salesman. He had patience and answers for all of was no pressure from anyone, and I found Bill Albrecht to be very knowledgeable and personable as a salesman. He had patience and answers for all of my questions, which were many. I drove away Monday a very satisfied customer. I would rank Bill an overall 10 and give the rest of the dealership a 10 also. Thank you, I love my Camry! More

I went to DCH after visiting another dealer and having a horrible experience. After calling up to see if they had the 4Runner I was looking for in stock, I headed out to DCH. When I arrived, Mary Snoek gree horrible experience. After calling up to see if they had the 4Runner I was looking for in stock, I headed out to DCH. When I arrived, Mary Snoek greeted me and within 10 minutes I was test driving. Their method of pricing was pretty cool and Mary was just awesome all around. That was on a Friday at 6:00 pm, and Saturday morning I came back amd picked up my new truck. Highly recommended. More

I dealt with Richard Schiro who is their internet sales guy. I felt the price was good. They did not push the extras like undercoating, extended warrantee, and fabric treatment too hard. These are th guy. I felt the price was good. They did not push the extras like undercoating, extended warrantee, and fabric treatment too hard. These are the things Consumer Reports warns about. They did offer them, but it was easy to refuse. The main thing is that I did not end up in a room with some overly aggresive sales jerk with a $5k watch trying to push a bunch of crap on me. Also, the papers were in order on signing and I did not have to put up with a higher interest rate on the signing forms or threaten to leave or any of that other dealership drama garbage. More

I recently purchased a 2012 RAV4 Sport V6 4WD, downsizing and trading in a 2004 Toyota 4Runnner. The whole process from initial internet inquiry, trade-in, locating the exact model/color, discussing options and trading in a 2004 Toyota 4Runnner. The whole process from initial internet inquiry, trade-in, locating the exact model/color, discussing options through delivery was excellent. Richard Schiro is knowledgeable, thorough, spent an appropriate amount of time with me, never exerted pressure and returned emails promptly. Pricing was a pleasant surprise both on the new SUV and a fair trade-in value on the 4Runner. The business process on delivery day was seamless with all the paperwork ready and waiting with clear concise explanation of all the documents. Overall it was a pleasant experience. P.S. Richard even washed my transferred license plates from my trade-in prior to putting them on your new vehicle. That's attention to detail! More

Scott & Bill were very helpful in my search for a used car. I was very satisfied with my purchase and will defiantly consider buying from them again. Melissa Bonet used car. I was very satisfied with my purchase and will defiantly consider buying from them again. Melissa Bonet More