DCH Wappingers Falls Toyota

We had a terrific experience at DCH - we bought a certified pre-owned Highlander Sport. The sales staff, especially Mary Snoek, was attentive and friendly. We did a lot of research and price shoppi certified pre-owned Highlander Sport. The sales staff, especially Mary Snoek, was attentive and friendly. We did a lot of research and price shopping and DCH's pricing was the best around and they were also very generous in the amount offered for our trade-in. The nicest thing was the feeling that you didn't need to haggle or feel like you needed to walk out to get the best deal because you were getting the best deal up front. We're very satisfied with the dealer and the vehicle and would purchase there again. More

I am a handicapped individual who uses a walker to get around. Everytime I come to the dealership to get my Rav4 serviced it is a completely pleasurable experience. Everyone is so courteous and friendly around. Everytime I come to the dealership to get my Rav4 serviced it is a completely pleasurable experience. Everyone is so courteous and friendly and when they see me walking toward the door with my walker, they always come out and hold the door open for me. The service area's waiting room is up two stairs that I cannot climb so instead I sit on my walker in the little hallway. The service advisors and mechanics are all super super nice, but Matthew Gaynor in particular always goes above and beyond. He always asks me if I'd like coffee or a magazine from the waiting room, he always makes sure my car is brought around to the door so I don't have to walk very far. I have never felt so valued as a customer at any other dealership I've dealt with in my lifetime. Even though I bought my car almost two years ago, the salesman that I dealt with, Michael, still calls to see if I'm enjoying my purchase to which my answer is always a resounding YES!!!! I cannot recommend this dealership enough! More

Taryn Bellino has the best customer service skills i have ever seen. She knows how to put you at ease when going over the necessary repairs for your vehicle. And assures the quality of work performed will be ever seen. She knows how to put you at ease when going over the necessary repairs for your vehicle. And assures the quality of work performed will be excellent. We will always purchase our toyota's from Wappingers because Taryn and employees make you feel at home. Thanks More

DCH made it very easy from start to finish. They were very receptive to my questions and concerns. No hassles and no pressure - that was what was promised and they were true to their word. very receptive to my questions and concerns. No hassles and no pressure - that was what was promised and they were true to their word. More

I was very worried about buying a car because I've had many problems in the past with buying cars, personal purchases as well as with shady dealers. Being welcomed by Gary made me feel at ease and he didn many problems in the past with buying cars, personal purchases as well as with shady dealers. Being welcomed by Gary made me feel at ease and he didn't pressure me to get something I'd be kicking myself for after I bought it. He helped me feel comfortable and reassured that I was making the right purchase. I was getting the right car for me. More

Once again another pleasant service trip to dch. Crystal as always is a pleasure to deal with and making sure all of the things needed for my 4 runner are taken care of. as always is a pleasure to deal with and making sure all of the things needed for my 4 runner are taken care of. More

From the first phone call which Carmelita answered and provided courteous answers to my questions; to Mary's very helpful and thorough introduction to the Prius which included a test drive; to Cory's pati provided courteous answers to my questions; to Mary's very helpful and thorough introduction to the Prius which included a test drive; to Cory's patient and clear-headed discussion of the most advantageous (to us) method of financing the car and also clearly explaining to us all the paperwork while answering many questions, it was a very pleasant experience. We have never had a Toyota experience like this. Thank you. It has changed our feelings about the service of new car dealers. More

When going on a road trip I decided to take my minivan in to have an oil change and get a “once over”. While the van was in the garage I received a call from Crystal Costa who was very professional and patie to have an oil change and get a “once over”. While the van was in the garage I received a call from Crystal Costa who was very professional and patient with me. She informed me that some minor repairs needed to be done but assured me the van would be ready by the weekend for my trip. Thank you for your quick service which got me and my family safely to South Carolina. Crystal is friendly and provided very attentive customer service. She worked within my schedule and my budget. After dealing with Mrs. Costa I wouldn’t bring my van to anyone else. More

This dealership is outstanding. I have bought several new vehicles over the last 20 years and this dealer was by far the best. They take the car buying experience to a whole new level, in a good way. A new vehicles over the last 20 years and this dealer was by far the best. They take the car buying experience to a whole new level, in a good way. Absolutely no pressure. Great service, friendly staff, very efficient. Price was extremely competitive. I would not hesitate to buy another vehicle from them. More

when i call to get an appointment for service taryn always gets me in when i need and never has any problem with what my schedule is. She does a great job and would recommend her to anyone!! always gets me in when i need and never has any problem with what my schedule is. She does a great job and would recommend her to anyone!! More