DCH Wappingers Falls Toyota

I spent some time online checking out the website reviewing the various packages and photos available before coming in to the dealership. All my requests for information were answered promptly and th reviewing the various packages and photos available before coming in to the dealership. All my requests for information were answered promptly and the quotes were comprehensive and priced well. At the dealership I met with Melissa who was very knowledgeable and genuinely enthusiastic about the car and all it's new features. She went through all the packages again with me and made sure I got everything I wanted. A couple of days later my husband came in, Melissa went through all the specs with him with the same upbeat attitude. This time he took the test drive and we were both very confident about the purchase of the 2012 Camry. Robert handled the financial aspects smoothly. Overall the customer service was great, I am very happy with the purchase. More

I purchased a 2011 Toyota Rav 4 on January 27th. The experience at DCH Wappingers Falls Toyota could not have easier or more pleasurable. M.J. Herring sat with me when I first visited the dealership experience at DCH Wappingers Falls Toyota could not have easier or more pleasurable. M.J. Herring sat with me when I first visited the dealership on January 25th. He was friendly, informative, showed me all the comps for the models I was considering and explained the no hassle approach to selling cars at DCH. I told M.J. that I was going to go to a few dealers and ask for their best price. I would not shop the prices around and I would buy the car from the dealer that gave me the best quote. Also, I was doing research and wasn't prepared to buy a car for weeks or maybe months. M.J. worked up the quotes on the different Rav 4 models, again explaining the 'no hassle pricing.' He then actually printed them out and with confidebce, gave them to me to take home. Robert Goldberg, the Business Manager, came out to meet me and was friendly, thanked me for coming in and gave me his contact information so I could reach him directly, should I have any questions. My wife and I came back a couple of hours later and bought the car. M.J. had a serious personal issue on the afternoon when we came to pick up the car. We were greeted and helped by Rolando Dones who was friendly, professional and continued to make dealing with DCH a pleasant experience. He walked us through the steps, showed me the car and was as helpful as could be. Karl Boye, the Sales Manager, also took time out of his day to meet us. It's hard to put into words and really explain the easiness of our experience at DCH. I've bought a lot of cars over the past 37 years but never have I walked into a the first dealership to start my research and walked away with a car. That, I guess, says it all. Regards, Neil M. Palladino More

John explained everything in great detail. John was personable, knowledgeable, and helpful. To his credit if he didn't have the answer he found the answer. A pleasure. personable, knowledgeable, and helpful. To his credit if he didn't have the answer he found the answer. A pleasure. More

Paul sold me the car I was looking for at the fair market price. I quote him as saying "I'm not trying to sell you more car then you need." He took the stress out of the car buying experience. price. I quote him as saying "I'm not trying to sell you more car then you need." He took the stress out of the car buying experience. More

We turned in our 2009 leased Sienna and wanted a new We turned in our 2009 leased Sienna and wanted a new Sienna. I wanted a specific color which was very difficult to find. Corey spent a lot of time We turned in our 2009 leased Sienna and wanted a new Sienna. I wanted a specific color which was very difficult to find. Corey spent a lot of time trying to track down the car with the exact color and options we wanted. He tried very hard and we wound up ordering one from the factory. We appreciated the time and effort both Corey and Rich put into making our wishes come true. They both were wonderful about constantly staying in touch with us during the process, always keeping us up-dated on where we were at. They both had GREAT patience with us, always explaining each step. When we got the car, Rich spent a lot of time with us in the car, explaing each and every option - again with great patience. Corey took us easily through all the paperwork and explaining additional options that were available. We think Toyota is very lucky to have two such kind and professional people to represent them. We already love our new Sienna as we did our last one. In the past we were very happy with the service dept. also and look forward to having them care for our new Sienna. Thanks so much for another great car purchasing experience. Tom & Charlotte Pedersen More

What a great experience at DCH Toyota !! from the first on line viewing, comphrhesive photos to view, to the call to meet a sales person, appointment and test drive to the managers meetings,these are very on line viewing, comphrhesive photos to view, to the call to meet a sales person, appointment and test drive to the managers meetings,these are very professional and courteous people. Polite and effecient processing of my new car request. I would highly recommned this dealer to any friend or family member. More

Bobby was great to work with made the whole purchase very easy from start to finish. was knowledgeable of the new Camry we bought and followed up with us a couple of times since Thanks again Bobby and all a easy from start to finish. was knowledgeable of the new Camry we bought and followed up with us a couple of times since Thanks again Bobby and all at DCH More

The dealer offered a very non intimidating atmosphere. The price they offered was very competitive and I didn't have to haggle. I bought the car for the price they first offered. No pressure was applied The price they offered was very competitive and I didn't have to haggle. I bought the car for the price they first offered. No pressure was applied to buy extras, only a very persuasive plug to buy the extended warantee, for when I said no thank you, it was dropped quickly. More

Prior to this purchase of a 2012 Toyota Sienna, I bought a 2012 Tacoma for our business. The sales team was great, allowing me the flexibility without pressure to test drive other makes prior to choosing t a 2012 Tacoma for our business. The sales team was great, allowing me the flexibility without pressure to test drive other makes prior to choosing the Toyota. The trade in values I received were extremely competitive, and the paperwork was done quickly and professionally. The price was good. I think it was competitive for the vehicles purchased, but the value I think in the products we purchased were far greater as compared to comparable equipped alternative makes and models. Was overall very pleased. So much that after buying one vehicle, I went back for a 2nd within 3 weeks. More

Toyota is a great place to purchase a vehicle because they treat people like their family. From the time I walk into the place I was greeted with a warm and welcoming smile which gave me a sense of peac they treat people like their family. From the time I walk into the place I was greeted with a warm and welcoming smile which gave me a sense of peace and easiness. I was introduced to a man name John Bellino and he took care of all my questions and fears. I actually came in looking to purchase another minivan but he actually got me into something much better for my family and I and for my budget as well!!! During the process of purchasing this chevy uplander i had a lot of fun. I have never been to any car dealer place where the people/staff treat you like they have known you your entire life. The atmosphere was so welcoming that the vehicle basically sold its self... Mr. John Bellino sat down with me and explained everything to me step by step. He had a lot of patience and he took his time to make sure I understood all the material and everything that was happening. I would recommend John Bellino again and again and again for anyone who is buying their first, second or third car. Thanks to John Bellino, my family and I are now the proud owners of the chevy uplander... Thank you John Bellino!!! :-) More