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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
8,221 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 8,221 reviews

March 18, 2014

MJ Herring is a great sales person and he is very kindly to answer all the questions. I will asking him next new car purchase for my wife. More

by ThomasChu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2014 -

DCH Wappingers Falls Toyota responded

ThomasChu, Thank you for sharing your kind words about MJ and purchasing a vehicle at our dealership. I want you to know how valuable your feedback is to our entire dealership. I am thrilled to hear that MJ was kind and informative throughout your car buying experience. MJ is one of our elite sales consultants, and I am glad that he provided you with a great experience. On behalf of MJ, and all of us here at DCH Wappingers Falls Toyota, thank you. Congratulations on your purchase and we look forward to working with you again in the future! -Lee Burns, General Manager

March 18, 2014

I picked up my 2014 RAV4 on Monday, 3/17/14. This is the second car that I have leased from DCHwappingers and will not be the last. This time I worked with Michael O'Hare and found him to be very friendly More

by chuckret3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2014 -

DCH Wappingers Falls Toyota responded

Chuckret3, Thank you for taking the time to share your experience with Michael O’Hare and our team here at DCH Wappingers Falls Toyota. I am thrilled to hear that your time with our staff met all of your expectations. Michael is a valued member of our sales team, and I am glad he provided you with a stand out experience. We always want our customers to feel valued and that all of their needs are met. I am glad Michael connected your cell phone for you, and explained all the features. On behalf of Michael, and all of us here at DCH Wappingers Falls Toyota, enjoy your new RAV4! Thank you again for your business and we look forward to working with you again in the future. -Lee Burns, General Manager

March 17, 2014

Right from the friendly phone call from MJ telling us of the 0% financing to the informative conversations about extended warranties with Michael Smith. This is why this dealership was overflowing with cust More

by twoforone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith - Business Manager
Mar 18, 2014 -

DCH Wappingers Falls Toyota responded

Twoforone, Thank you for providing us with your feedback! It brings me great pleasure to hear you had a great experience from start to finish with MJ and our entire sales and finance teams. Thank you for returning to DCH Wappingers Falls Toyota to purchase your second Sienna. We take pride in providing the best customer service possible, and I am glad you got to experience this first-hand. MJ is one of our elite sales consultants and really makes the experience enjoyable. On behalf of MR, and all of us here at DCH Wappingers Falls Toyota, thank you again for making us your dealer of choice. We hope that you will return to have your Sienna service when the time comes around! -Lee Burns, General Manager

March 16, 2014

Every part of the deal was proceeded very professionally. Everything about the car was explained very clearly during my test drive. They even helped me find the best possible interest rates from Toyota. All More

by Slavek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Richard Schiro
Mar 18, 2014 -

DCH Wappingers Falls Toyota responded

Slavek, I appreciate you taking the time to provide us with your feedback and experience. Thank you for choosing Wappingers Falls Toyota for your purchase. Congratulations on your new vehicle. I am glad that you had an enjoyable and professional car-buying experience with our team. On behalf of MJ, Pinkal, Richard, Darryn, and all of us here at DCH Wappingers Falls Toyota, thank you again for visiting us and for the positive review. -Lee Burns, General Manage

March 15, 2014

recently went looking for a pickup to replace my 2009 dodge dakota. decided to stop at dch wappingers falls toyota to look at a tacoma. wise decision on my part. a pleasure dealing with the staff, from t More

by scag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Richard Schiro, Leroy Porter
Mar 18, 2014 -

DCH Wappingers Falls Toyota responded

Scag, Congratulations on your new 2014 Tacoma! I am glad that your time spent with Leroy was informative and he was able to assist you into, your first Toyota! I am thrilled that you decided to stop in and thank you for your visit. It is also great to hear that you had a fantastic experience with our entire staff from start to finish. Out hassle-free pricing really allows us to make every car experience enjoyable and stress-free. On behalf of Leroy, Pinkal, Richard and our whole team here at DCH Wappingers Falls Toyota, thank you. We look forward to seeing you in the future for whatever car needs you may have. Lee Burns, General Manager

March 15, 2014

This was the second time I purchased a car from DCH and I couldn't be happier with the experience! Best dealership out there! Naeem Randall was so patient and thorough with me. He showed me all of my options More

by Bjurbala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schiro, Naeem Randall
Mar 18, 2014 -

DCH Wappingers Falls Toyota responded

Bjurbala, Thank you for your continued loyalty to DCH. We take pride in providing the best customer service and experience possible, and I am pleased to hear that we have been able to continue our relationship with you. Congratulations on your vehicle purchase. I appreciate you taking the time to provide us with your feedback of your experience. Also, thank you for kind words regarding Naeem from our sales department and Richard from our finance department. On behalf of Naeem, Richard, and all of us here at DCH Wappingers Falls Toyota, thank you for making us your dealer of choice. I am excited to continue to serve you in the future for any of your vehicle needs. Lee Burns, General Manager

March 13, 2014

I had been going through the hardship of looking at cars on line and at dealerships, confused and unsure on what I wanted... I stopped into DCH to look at Toyotas..I had never had a Toyota but as a member o More

by Vicky11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith, Leroy Porter
March 12, 2014

I would like to thank Tommy Jordan (Service advisor) very much for his help in getting my 2009 Toyota corolla fixed for the water pump issue, and the unexpected issues that came up during regular inspection More

by ajayan12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Jordan
Mar 14, 2014 -

DCH Wappingers Falls Toyota responded

Ajay Anand, I appreciate you taking the time to leave such a positive review of our dealership. I am glad that Tommy was able to fix your water pump issue and other issues with your 2009 Corolla. I am happy to hear that he explained things well and treated you respectfully and kindly throughout the process. I am glad that you found Jeff helpful in working with you on your warranty. He’s a very important member of our team and it’s great to hear that he was an asset to you. Jeff really does a great job, working for our customers and assisting them with their Toyota repairs, I am glad you experienced this first-hand! On behalf of Tommy, Jeff and all of us here at DCH Wappingers Falls Toyota, thank you for the great review. We look forward to working with you again, and please contact us if you have any questions. -Lee Burns, General Manager

March 10, 2014

My wife and I came to DCH Wappingers Falls Toyota after utilizing the USAA Auto Circle. The dealership was the top recommended dealer through our bank and advertised the most competitive starting price for More

by 1of4OneFour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory, Akeem Jackson
Mar 12, 2014 -

DCH Wappingers Falls Toyota responded

1of4OneFour, Thank you for taking the time to share your experience with Akeem, Cory and our whole team here at DCH Wappingers Falls Toyota. I am glad that Akeem was able to provide you with a great purchasing experience, that really mean a lot to us. Congrats on your new 2014 Toyota Tacoma! I am thrilled that Akeem brought the trim level that you were interested in and was able to show you the many different features. Cory really has a great way of explaining the many payment options that are available and finding what works best for our customers. On behalf of Akeem, Cory, and all of us here at DCH Wappingers Falls Toyota, thank you for the great review. I am thrilled that you had such a great car-buying experience, please contact us if you have any questions. Enjoy your 2014 Tacoma! -Lee Burns, General Manager

March 09, 2014

Buying our car at DCH was the best car experience we have ever had!!! Our salesman, Naeem Randall, was so polite and knowledgeable. He made the process of purchasing a car delightful! All we had to do was to More

by fbgbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall
Mar 12, 2014 -

DCH Wappingers Falls Toyota responded

Fbgbaker, Thank you so much for taking the time to share with us your experience with Naeem here at DCH Wappingers Falls Toyota. I am thrilled to hear that you were able to sit back and enjoy your car-buying process. Our hassle-free pricing really allow our customers to experience stress-free car-shopping. Naeem really is a valued member of our sales team, and I am glad you enjoyed working with him. We always strive to provide our customers with their new vehicles are quick as possible and I am glad you got to experience this first hand. On behalf of Naeem, and all of us here at DCH Wappingers Falls Toyota, thank you for the great review. We look forward to working with you again in the future, and enjoy your new vehicle. Lee Burns, General Manager

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