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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,740 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,740 reviews

August 23, 2011

Michael was GREAT!!!! He was patient and knew a lot about the vehicle I was interested in purchasing. He was able to answer all my questions and called to check up on me after my purchase. He even gave me More

by chrissy886
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gruen
Aug 23, 2011 -

DCH Wappingers Falls Toyota responded

chrissy886: We're so appreciative of this great review!! Experiences like yours have been replicated many times over the years here at DCH Wappingers Falls Toyota...but we never tire hearing about them! We're so glad we were able to give you an excellent car-buying experience and we genuinely want you to be 100% satisfied with your new vehicle. From Michael and all of us, enjoy that new ride! Lee Burns, General Manager

August 23, 2011

The staff was incredibly friendly without being pushy. There was a good selection of certified pre-owned cars. The whole process of being shown a car to actually buying a car was quick, easy and hassle-fr More

by michele7960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Snoek
Aug 23, 2011 -

DCH Wappingers Falls Toyota responded

michele7960: Thanks so much for this excellent review! We are trying our best to change the notion of how a car dealership and its staff are supposed to behave. Your experience is one we strive to create for every customer here at DCH Wappingers Falls Toyota...and I'm so glad we were able to deliver a truly "hassle-free" experience...as well as a beautiful and dependable car. From Mary and all of us here, we appreciate your business! Lee Burns, General Manager

August 22, 2011

With this being my first car buying experience, I didn’t quite know what to expect. I had never made a purchase of this size before and being someone who doesn’t know the ins and outs of most cars, I didn’t More

by Bryan M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Pinkal Patel
Aug 22, 2011 -

DCH Wappingers Falls Toyota responded

Bryan M: I am so glad to hear that your first car buying experience was such a positive one! I'd like to express our sincere appreciation for allowing us to partner with you to help you find the car that best meets your needs. Yes, it is an important purchase...and you deserve to work with someone who will take the time to explain every facet of the process so you always feel comfortable and confident. From Pinkal and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride! Lee Burns, General Manager

August 20, 2011

Crystal is friendly and always provides very attentive customer service. She works with my schedule and within my budget and gets me in and out quick. She is a pleasure to deal with whenever I come to s More

by dd311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Costa
Aug 22, 2011 -

DCH Wappingers Falls Toyota responded

dd311: Thanks so very much for this kind review! Although absolutely necessary, many will agree that finding the time to have your car serviced can oftentimes be difficult. I believe that having someone like Crystal to facilitate the process can make all the difference...and I'm happy to see that you agree! From Crystal and all of us here at DCH Wappingers Falls Toyota, we thank you for your business and look forward to your next visit. Lee Burns, General Manager

August 19, 2011

DCH was great to work with from beginning to end. From the first call I made to them, I noticed a very straight forward, no pressure attitude. Melissa Sinapi did an excellent job the whole way through, es More

by ajiuele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melissa Sinapi
Aug 19, 2011 -

DCH Wappingers Falls Toyota responded

ajiuele: Wow...you're very welcome! We're happy we were able to find the exact model you wanted. It was our pleasure to deliver a 5-star experience from beginning to end, as that's exactly what you deserve. From Melissa and all of us here at DCH Wappingers Falls Toyota, enjoy that new FJ Cruiser. Lee Burns, General Manager

August 18, 2011

We were very happy with our experience buying a car at the DCH Wappingers Falls Toyota. The dealership offers the best prices in our area, it is a very warm and friendly place, and we were sent informati More

by EllenRachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gruen, Neil Itkin
Aug 19, 2011 -

DCH Wappingers Falls Toyota responded

EllenRachel: Thanks so much for this terrific review! You've captured in your comment everything that we strive to offer to each and every customer that walks through our doors. From Michael, Neil and everyone here at DCH Wappingers Falls Toyota, we appreciate your taking the time to post your experience and we look forward to seeing you again. Lee Burns, General Manager

August 17, 2011

We buy our 2011 sienna thru Mary S.my wife was sold the way Mary explain all features of van and this is our second toyota with DCH.THE INTERNET SALES are very helpful specially deanna.... More

by rolinop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mary S
Aug 18, 2011 -

DCH Wappingers Falls Toyota responded

rolinop: We're glad that your experience with DCH Wappingers Falls Toyota has been so positive that you've now purchased your second Toyota with us! Your repeat business validates that our high standard of customer service and our courteous staff are important to our consumers. On behalf of Mary, Deanna and everyone here at DCH Wappingers Falls Toyota, thank you for your loyalty...and enjoy that new Sienna. Lee Burns, General Manager

August 15, 2011

My experience with M.J. was great. He got us into two cars for test drives quickly and with little hassle, and was great in answer questions about the different models, benefits, etc. On price, I felt li More

by PoughkeepsieBound
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M.J. Herring
Aug 15, 2011 -

DCH Wappingers Falls Toyota responded

PoughkeepsieBound: Thanks for the awesome review! A "clear bottom line" takes away the guesswork involved in that whole haggling process...that time-wasting push and shove that you so aptly described as being "nickel and dimed". We say, "Good riddance!" It makes buying a car much more enjoyable, don't you think? On behalf of M.J. and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride! Lee Burns, General Manager

August 13, 2011

Bobby was an amazing Sales Associate. He was professional yet friendly, and made the whole process smooth and easy. I'd never bought a new car before, but because my family had recently purchas More

by abbyharmony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Pucher
Aug 15, 2011 -

DCH Wappingers Falls Toyota responded

abbyharmony: It sounds as though Bobby was able to provide you with a comfortable, friendly, hassle-free car buying experience...which is exactly what we strive to provide for each and every customer. Always wonderful to hear we've hit the mark! On behalf of Bobby and everyone here at DCH Wappingers Falls Toyota...(from our family to yours!), enjoy that new ride- Lee Burns, General Manager

August 12, 2011

it was the best experince i have ever had with toyta they were fast and gave us a rental car for free and they told us what needed to be done before they did it and they also told us the price. Taryn Bellino More

by angelocoviello50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taryn Bellino
Aug 12, 2011 -

DCH Wappingers Falls Toyota responded

angelocoviello50: Wow! Thanks so much for the great review. It's important for our customers to know that the same high standards remain in place at our dealership; whether it's for sales or for service. This is evident from your experience and we're very glad you've shared this! From Taryn and all of us here at DCH Wappingers Falls Toyota, we value your business and look forward to seeing you in the future. Lee Burns, General Manager

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