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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,813 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,813 reviews

October 02, 2011

I could not have asked for a better car shopping/ buying experience.Being put off by a bad experience at a different dealership, I was very apprehensive about the whole new car buying process. However, Paul More

by acc85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mandras
Oct 03, 2011 -

DCH Wappingers Falls Toyota responded

acc85, Wow. You are very welcome! This glowing review is the reason we love what we do...and why it's so important to spread the word on how great the hassle-free experience really is. Paul is a great guy, right? Personable, relaxed and he really knows his cars. We're so glad that your car-buying experience with us was so positive and that we were able to alleviate your concerns over a repeat of that past bad memory. On behalf of Paul and all of us here at DCH Wappingers Falls Toyota, we know you'll continue to love that new ride! Lee Burns, General Manager

October 02, 2011

Liked the no haggle pricing. Fair price on trade-in. Very easy transaction. Didn't feel like the dealership was unduly pressuring us into add-ons and extra warrenties. More

by mfrauenberger
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Pucher
Oct 03, 2011 -

DCH Wappingers Falls Toyota responded

mfrauenberger, I'm glad you found the experience to be comfortable. We're all about the hassle-free, so it's great to hear that you felt no pressure. We feel that this is the best way to do business...and we'd like for everyone to see how enjoyable buying a car really can be! On behalf of Bobby and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride. Lee Burns, General Manager

September 30, 2011

There was no pressure from Robert or anyone else. That in itself makes a person more comfortable. I test drove the vehicle without demands on where to drive. I used both the highway and local roads. Ro More

by Sandy Freyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer, Robert Schaeffer
Sep 30, 2011 -

DCH Wappingers Falls Toyota responded

Sandy Freyer, We really appreciate this outstanding review! What a small world, to have that connection between your husband and Neil's dad. That must have been an awesome conversation, listening to them reminisce. We're so pleased that your experience was so positive...and it means a lot to us that you've shared your recommendation. We hope that everyone can appreciate our efforts to provide a hassle-free buying process as much as you did! On behalf of Robert, Neil and everyone here at DCH Wappingers Falls Toyota, thanks for the comment...and enjoy that new ride. Lee Burns, General Manager

September 30, 2011

Overall my experience with DCH Wappingers Falls Toyota was EXCELLENT. Rich my sales consultant was great: He was very easy to deal with and always returned my emails or phone calls promptly. Throughout th More

by MB105010
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schiro, Richard Schiro
Sep 30, 2011 -

DCH Wappingers Falls Toyota responded

MB105010, Wow. Thank you for this fantastic review! We feel a huge sense of pride when we read feedback like this one...it absolutely tells us our commitment to customer excellence is appreciated. Hey, there's nothing wrong with being picky. You deserve to drive the exact make and model that you have in mind...you definitely shouldn't have to settle! On behalf of Rich and all of us here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

September 29, 2011

the staff at the dealership were very friendly,helpful & professional in my car buying experience. I would highly recommend this dealship to my family & friends and the future. More

by Papoypepe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ Herring
Sep 29, 2011 -

DCH Wappingers Falls Toyota responded

Papoypepe: Thanks so much for this awesome review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of MJ and everyone here at DCH Wappingers Falls, enjoy that ride! Lee Burns, General Manager

September 29, 2011

Mary was great to deal with and made the buying experience fun and easy. She was very courteous, and worked with her management to get us the best price possible on our car. Overall DCH and Mary More

by davco01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Snoek
Sep 29, 2011 -

DCH Wappingers Falls Toyota responded

davco01: Some people may not equate buying a car with the words "fun and easy". We're very happy to hear you describe your experience this way...as it's definitely what we are going for! It's great to know that your experience was so positive and and to hear your confidence in having received an excellent price for your car. We appreciate this review...and on behalf of Mary and everyone here at DCH Wappingers Falls Toyota, enjoy your new ride! Lee Burns, General Manager

September 28, 2011

Great experience with DCH Wappingers Fall Toyota,Just bought a 2011 Toyota Prius Hybrid ,This is my Second new Car with in Six Year and I will keep coming due to sales consultant like Michael Gruen. FI More

by Esoom007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gruen
Sep 28, 2011 -

DCH Wappingers Falls Toyota responded

Esoom007: Awesome car for an awesome customer! We appreciate the time it takes to provide this review...and we're honored by your high praise. It's a great feeling when you can return to a reputable local business year after year, right? Our ties to the local community run deep...and we will continue to provide excellent customer service for many years to come. On behalf of Michael and everyone here at DCH Wappingers Falls Toyota, we appreciate your continued patronage...and enjoy that new Prius! Lee Burns, General Manager

September 23, 2011

Rolando sold me a new 2012 Highlander. We had been shopping for several weeks, driving several different vehicles. Decided on the highlander and felt very comfortable working with Rolando. Answered More

by fungjow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Dones
Sep 27, 2011 -

DCH Wappingers Falls Toyota responded

fungjow: Thanks for taking the time to provide this excellent review. We're happy to hear that you feel you were treated fairly and with respect...we strive to ensure that every one of our customers feels this way. We appreciate the public acknowledgment of your experience, as it helps to spread the word in what we're all about: truly creating a hassle-free purchase. We look forward to continuing to provide you with top-notch customer service in the years ahead. On behalf of Rolando and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride! Lee Burns, General Manager

September 23, 2011

The entire staff was very friendly and courteous and made me very comfortable about buying a car there.I received top dollar$ for my trade and they facilitated my loan More

by Rav4grl6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pucher
Sep 27, 2011 -

DCH Wappingers Falls Toyota responded

Rav4grl6: We appreciate this terrific review. The process of ensuring that someone is completely comfortable and satisfied with their car-buying experience is our top priority. Of equal importance is the confidence in knowing that you've been treated fairly with regards to your trade-in. It's great to know that we've achieved all of the above and that you're happy with your new ride. Here's to many happy miles- Lee Burns, General Manager

September 19, 2011

I had a wonderful buying experience at DCH Toyota. Paul Madras was terrific and helped me every step of the way. I love my new Camry and felt that the buying process was fair, professional and accomodating More

by julepowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mandras
Sep 19, 2011 -

DCH Wappingers Falls Toyota responded

juliepowers: Wow. Thanks so very much for this excellent review! We sincerely appreciate your kind remarks and are very happy you chose to purchase your Camry from us. Paul is a great guy, right? He's an awesome balance of professionalism, knowledge and kindness. I'm so glad your buying experience was everything it should be! We look forward to seeing you again- Lee Burns, General Manager

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