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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,365 Reviews

4,365 Reviews of DCH Wappingers Falls Toyota - Service Center

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February 08, 2022

Great service! Took a little longer than expected! Overall great service! Forgot my valve caps!went back! All good! More

by mr_seanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Feb 08, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such great feedback! We look forward to working with you again in the future!

February 07, 2022

Always love dip wapinger falls. Great service, friendly and short waiting time. Oh and great coffe. More

by jimp6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Feb 08, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such great feedback! We're so happy you had such a great experience at our dealership and we hope to see you again soon!

February 07, 2022

My service was quick and done right. Intake person was thorough followed up on my questions / concerns. Thanks! More

by Jlmlove722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Carlson
Feb 08, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review!

February 04, 2022

Couldn't ask for better service. They offered pick up/drop off service and even offered use of a car because repair service ran into the next day. Wonderful service and communication. More

by RIDDLE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Feb 07, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 02, 2022

The service department is very accommodating. Alexis was very easy to deal with and very nice The tech did an excellent job serving my car. I highly recommend them. More

by tval5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Dominick
Feb 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Alexis!

February 01, 2022

Service was very quick and service associated were knowledgeable and very helpful with the issue my car had More

by light69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 01, 2022

This was the best visit yet to have my car serviced. The representative, Alexis Dominick was very friendly and knowledgeable about what I wanted done for my car. She explained services that I should do on t More

by Jake
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexis Dominick
Feb 02, 2022 -

DCH Wappingers Falls Toyota responded

Jake, thank you for taking the time to provide such great feedback! It sounds like Alexis went above and beyond to assist you and provide you with outstanding service. We truly appreciate your kind words and look forward to seeing you again in the future!

February 01, 2022

The service is excellent. The reception is great. The timing was perfect. Well done as always More

by BASILT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cimorelli
Feb 01, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

January 31, 2022

WillContinue the survey have to bring the truck back they were not able to pinpoint the problem will bring the truck back later today Monday, January 31 or February 1 hopefully they’ll be able to resolve the More

by JD725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

January 28, 2022

It was what I expected from the service - a simple oil change and that was all. More

by PERUVIANUS
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Jan 31, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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