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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,457 Reviews

4,457 Reviews of DCH Wappingers Falls Toyota - Service Center

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February 10, 2022

My experience with DCH Wappingers Falls Toyota has always been an amazing experience. Mike Giordano has always guided me through all the necessary procedures and offers his expertise whenever possible. I am More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Feb 10, 2022 -

DCH Wappingers Falls Toyota responded

Joanne, we appreciate you taking the time to provide such great feedback! It sounds like Mike went above and beyond to assist you and provide you with outstanding service. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark!

February 09, 2022

I always have a great experience every time I have to get my vehicle serviced. I especially like the business work area while I wait. More

by JPDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Feb 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review!

February 08, 2022

Great service! Took a little longer than expected! Overall great service! Forgot my valve caps!went back! All good! More

by mr_seanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Feb 08, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such great feedback! We look forward to working with you again in the future!

February 07, 2022

Always love dip wapinger falls. Great service, friendly and short waiting time. Oh and great coffe. More

by jimp6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Feb 08, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such great feedback! We're so happy you had such a great experience at our dealership and we hope to see you again soon!

February 07, 2022

My service was quick and done right. Intake person was thorough followed up on my questions / concerns. Thanks! More

by Jlmlove722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Carlson
Feb 08, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review!

February 04, 2022

Couldn't ask for better service. They offered pick up/drop off service and even offered use of a car because repair service ran into the next day. Wonderful service and communication. More

by RIDDLE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Feb 07, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 02, 2022

The service department is very accommodating. Alexis was very easy to deal with and very nice The tech did an excellent job serving my car. I highly recommend them. More

by tval5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Dominick
Feb 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Alexis!

February 01, 2022

Service was very quick and service associated were knowledgeable and very helpful with the issue my car had More

by light69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 01, 2022

This was the best visit yet to have my car serviced. The representative, Alexis Dominick was very friendly and knowledgeable about what I wanted done for my car. She explained services that I should do on t More

by Jake
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexis Dominick
Feb 02, 2022 -

DCH Wappingers Falls Toyota responded

Jake, thank you for taking the time to provide such great feedback! It sounds like Alexis went above and beyond to assist you and provide you with outstanding service. We truly appreciate your kind words and look forward to seeing you again in the future!

February 01, 2022

The service is excellent. The reception is great. The timing was perfect. Well done as always More

by BASILT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cimorelli
Feb 01, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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