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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.5
2,731 Reviews

2,731 Reviews of DCH Wappingers Falls Toyota - Service Center

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March 14, 2018

quick and easy I showed up for my appointment a little early but Kathleen took me right in and quickly got the paperwork done. My car was serviced in a reasonable ti More

by PATWG1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the incredible review! I am so pleased to hear you were satisfied with your experience and hope you come again soon!

March 14, 2018

Just one thing wrong The service experience at DCH Toyota was excellent in all respects except for one thing, which has happened before when I was there: The TV in the wa More

by MADY12601
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Not sure of her name
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We hope you come see us again soon and would be happy to accommodate your choice of programming.

March 14, 2018

Great experience I was impressed with your system and Allison's ability to explain my coverages and answering my question. It was a pleasure to have my Rava 4 service More

by jjsocmc
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the incredible, five-star review! We appreciate your compliments and hope to see you again soon!

March 14, 2018

I appreciated the the Professionalism I appreciated the level of Professionalism. And also the fast Service that was achieved. The People here at Toyota really put the interest of the cust More

by MALJR91
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Josephine Nikolla
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! I am so pleased to hear you felt comfortable at our dealership and hope you will come see us again soon!

March 14, 2018

Excellent Personal Care I hate the call center so I schedule my appointments through the service advisor. He makes sure I get right technician and that I don't have service t More

by sunger
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Church, Allison Croshier
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome review of your experience with our service advisor! I will be sure to pass along the kind words.

March 14, 2018

Very pleasant My car was serviced at the time determined by my appointment and when finished I was called couldn't be happier with the entire service of my car than More

by williamclarke57
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Croshier
Mar 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review of your experience with our service department! I am pleased to hear you were satisfied with your visit and hope you come back soon!

March 09, 2018

Sienna service Allison attentive cares about her customers and helpful in every aspect she oversees the work being performed and inter reacts between customer concer More

by neubauerd
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Mar 15, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! Allison will appreciate your kind words and recommendation. Please come back to see us again soon!

March 05, 2018

Evin Calderon is the service mgr I deal with and he is the b Even Calderon keeps my 2001 on the road. I can't replace it because you don't make it any more. You should bring it back instead of messing with the More

by GLEE0143
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 05, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the excellent review! We hope to see you again soon.

March 05, 2018

a pleasant day at DCH Wappingers Toyota reps were very pleasant and the service was quick. The waiting area is nice and comfy, with plenty of coffee and bagels to eat. More

by GPAONESSA52
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 06, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome, five-star review of our service department!

March 05, 2018

Professional and friendly staff. The staff workings in Service and Sales department, were friendly and very professional. They answered every question asked to them without any hesit More

by rascal
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Scrivani, Juan Padilla, Mike Giordano
Mar 05, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the great review, Eddie! I will pass your kind words along to our sales department.

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