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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.5
2,598 Reviews

2,598 Reviews of DCH Wappingers Falls Toyota - Service Center

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January 23, 2018

Pleasant Experience I have always been pleased with how my Prius and I have been treated at DCH. They are organized, thorough, knowledgeable and pleasant. The staff nev More

by MLBIASOTTI2000
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 24, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! I am so pleased to hear our team has been able to take care of you and please continue to enjoy your Prius!

January 23, 2018

First Service since purchasing the vehicle I was very pleased with the service. Greeted warmly, service to be performed explained, how long it would take, nice waiting area and clear explanatio More

by morlin56
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jan 24, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review of our service department!

January 23, 2018

Good experience Everything went as expected, coffee was good while waiting for service. Sales man, mike, was honest and to the point. Much better experience than Toy More

by WALLBAN9
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2018 -

DCH Wappingers Falls Toyota responded

Jim, thank you for the awesome review of our sales and service departments. We hope you come back to see us soon!

January 22, 2018

Dead battery - on a Sunday! I had the misfortune of finding the battery in my Sienna dead on a Sunday just after lunch. I was able to arrange for a jump start using Toyota Care, More

by ALLENZ4
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Korwatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dena Ramondo
Jan 23, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave this wonderful review! I am so happy to hear our team could help you in a time of need! Come back and see us again soon!

January 22, 2018

Helpful, professional, thorough servicing I have worked with setting up my servicing with Evan. He is always prompt in communicating with me and thorough in explaining situations. I could not More

by CARLPARKUTZ
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Jan 23, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave this excellent review of Evan and our service department! Come visit us again soon!

January 22, 2018

Great experience. Great experience having the Camry serviced. Will bring the car in again when required. Will tell friends about the experience. Smiling and professiona More

by underhilln
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Forgot the name i worked with.
Jan 23, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome review! I am so glad we were able to take care of you and your Camry. Come back to see us soon!

January 21, 2018

Confident to go I love the fact that its easy to make an appointment and that Evin always provides excellent service. Evin is personable, articulate and goes above an More

by nursengc
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Jan 22, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave such a great review. I am so happy to see that you enjoyed your experience with us! At DCH Wappingers Falls Toyota, we pride ourselves on our exceptional customer service and our friendly staff. I will pass your kind words along to Evin and the rest of our staff. We hope to see you again soon!

January 20, 2018

15K mike service DCH always provides friendly, professional and quick service both on the phone and at their dealership. They make it easy to keep my car in great oper More

by longnooksl
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jan 22, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave such a great review. I am so happy to see that you enjoyed your experience with us! At DCH Wappingers Falls Toyota, we pride ourselves on our exceptional customer service and our friendly staff. I will pass your kind words along to our staff. We hope to see you again soon!

January 20, 2018

Recall processed on time For a six hour piece of work the finishing estimate was right on. The loaner car was greatly appreciated and was fun to drive. Thanks. More

by craigdwoods
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave such a great review. I am so happy to see that you enjoyed your experience with us! At DCH Wappingers Falls Toyota, we pride ourselves on our exceptional customer service and our friendly staff. I will pass your kind words along our staff. We hope to see you again soon!

January 20, 2018

60K mile service Tom explainedthe service items, went over the cost and the expected completion time. He kept me informed throughout the service and then explained all More

by tschinkelj
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave such a great review. I am so happy to see that you enjoyed your experience with us! At DCH Wappingers Falls Toyota, we pride ourselves on our exceptional customer service and our friendly staff. I will pass your kind words along to Tom and the rest of our staff. We hope to see you again soon!

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