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DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
3,877 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,877 Reviews of DCH Wappingers Falls Toyota - Service Center
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July 09, 2019
MyRAV My maintenance on my RAV was exceptionally! Fast and friendly. I was impressed . I was in and out in 45 minutes . Only one thing, there was no paper m My maintenance on my RAV was exceptionally! Fast and friendly. I was impressed . I was in and out in 45 minutes . Only one thing, there was no paper mat on my interior floor. More
by mary.santini
Verified CustomerEmployees Worked With
I can’t remember, sorry
Helpful July 09, 2019
Another recall forcing me to use this dealership I went to this dealership for yet another urgent recall for front and side airbags. The recall notice said it would take 90 minutes but of course, it I went to this dealership for yet another urgent recall for front and side airbags. The recall notice said it would take 90 minutes but of course, it took 3 hours and at the end of the 3 hours the mechanic was nowhere to be found (at lunch, perhaps?) so I could not get my paperwork unless I waited for him to come back. So not only can Toyota not make the cars properly, they cannot fix them in a timely manner, wasting my time, as usual. More
by apooler
Employees Worked With
Kathleen Crosbie
July 09, 2019
seat belt issue Called dealer about problem with seat belt. They saw me same day and determined a new part was needed. Dealer called me when part came in and made app Called dealer about problem with seat belt. They saw me same day and determined a new part was needed. Dealer called me when part came in and made appointment for me for same day to replace part. Belt works fine now. More
by tjb153
Employees Worked With
Service advisor Christina Stuart
July 09, 2019
fabulous It's always a pleasure bringing my cars in for service. The staff is always friendly and helpful. Continue to do a great job, they take the time to ex It's always a pleasure bringing my cars in for service. The staff is always friendly and helpful. Continue to do a great job, they take the time to explain what needs to be done and listen to what I have to say. More
by vincent_marrone
Employees Worked With
Evin Calderon
July 08, 2019
Good Experience While I just needed to have an inspection wait time not bad. I got there early so I guess they could not accommodate me immediately. Took about an hr. While I just needed to have an inspection wait time not bad. I got there early so I guess they could not accommodate me immediately. Took about an hr. More
by snoahberry
Employees Worked With
I don’t remember any names
July 08, 2019
SCHEDULED OIL CHANGE I arrived alittle early, they took my car in right away and it was done in less than 1 hr. They did a inspection on my car and recommended issues i m I arrived alittle early, they took my car in right away and it was done in less than 1 hr. They did a inspection on my car and recommended issues i might want to take care of in the future More
by wellpump
Employees Worked With
Allison Croshier
July 07, 2019
Alicia is the best! Alicia has assisted us every time we bring our cars in for service. She is friendly, helpful and wonderful to the customers. From Terry and Stephanie Alicia has assisted us every time we bring our cars in for service. She is friendly, helpful and wonderful to the customers. From Terry and Stephanie More
by Tsands
Employees Worked With
Alicia Verven
July 06, 2019
professional and friendly Did not have a scheduled appointment, but DCH Toyota employees took care of my needs and took my car in without question. listened to my concerns and Did not have a scheduled appointment, but DCH Toyota employees took care of my needs and took my car in without question. listened to my concerns and took car of all car problems Thank you Evin :) More
by yaddayadayada
Employees Worked With
Evin Calderon
July 05, 2019
repair of computer issue An "AWD" warring came up on my dash. hen I took it into Evan, he said the car should not be driven. I needed the car to drive up to the Catskills fo An "AWD" warring came up on my dash. hen I took it into Evan, he said the car should not be driven. I needed the car to drive up to the Catskills for the week-end so he gave me a loaner car. I was very grateful. Car was ready when I returned on Monday, and my weekend was saved! Thanks Evan! More
by myshipe
Employees Worked With
Evin Calderon
July 04, 2019
Wait time The wait for a service was a little long. I was waiting for over 2 hours. Besides that everything was great. I have been coming here for many years an The wait for a service was a little long. I was waiting for over 2 hours. Besides that everything was great. I have been coming here for many years and it was shorter wait times in the past. More
by CALROOST
Employees Worked With
Allison Croshier
