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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,343 Reviews

4,343 Reviews of DCH Wappingers Falls Toyota - Service Center

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August 04, 2020

Service summary Service was fast and convenient and went well. Things were explained to me fully. Would recommend this service station to others. Easy to make an a More

by DANIELSARNOLD99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Aug 04, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review, Daniel! We're happy you had such a great experience working with our service department.

August 03, 2020

The staff at DCH Toyota is always top notch and 2nd to none. I could not imagine buying a car or servicing my vehicle anywhere else. More

by WESLEYSHAW
Recommend Dealer
Yes
Employees Worked With
Dont know
Aug 03, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We truly appreciate your kind words and look forward to seeing you again in the future!

August 01, 2020

Had running boards installed Made an appointment to have my running boards installed on my new Tundra. In and out in under 1 1/2 hours. Quick and easy. More

by jreese118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I didn't get the name of the guy that checked me in. He was very efficient and helpful
Aug 03, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We're happy to hear that our service department provided you with exceptional service!

August 01, 2020

Thorough inspection of 2001 Tundra Treated 20 year loyal customer well. Will come back Good AND CONSIDERATE. LISTENED TO CUSTOMERS CONCERNS. TIMELY SERVICE AND KEPT WAITING TIME T More

by JOEGORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback, Joe!

July 29, 2020

Excellent service Contacted DCH for regular service, inspection and recalls. Melissa coordinated everything . Parts needed to be ordered for the recall repair and the p More

by Linda O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew, Joe, Matt in parts department, Kathleen Crosbie, Michael Cimorelli
Jul 30, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review, Linda! It's a pleasure to hear that Melissa went above and beyond to ensure you had a great experience at our dealership. At DCH Wappingers Falls Toyota, customer satisfaction is our top priority!

July 29, 2020

Very Good Service Consultant Treated very well by service consultant when I finally was able to speak to him, although I had to wait longer than expected to check-in. Two consulta More

by gtknapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such great feedback! We're happy to hear you had a pleasant experience at our dealership!

July 28, 2020

Took my toyota corolla in for an air bag safety recall. I scheduled an appointment for an air bag safety recall. They indicated the service should take no longer than 2 hours on the phone. The car was dro More

by KJABCUGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jul 30, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback regarding your experience! We're so happy to hear our service department took care of you and made your experience a good one.

July 27, 2020

I purchased my Toyota Tacoma with DCH Wappingers Toyota about 2 months ago and brought it in for the tires to be rotated and the service was amazing. The fact that they are open on the weekend is huge as I More

by chenrie3377
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfrin Quezada, Mike Giordano
Jul 27, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! It's a pleasure to know our team provided great service on your vehicle resulting in an excellent experience. We look forward to seeing you again in the future!

July 26, 2020

excellent service very quick and efficient on the timing and service of the vehicles. the multipoint inspection is a great thing to have to keep up on your vehicle. More

by Naira535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cimorelli
Jul 27, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're happy to hear you had such a great experience working with our team.

July 25, 2020

5 sgar on brake.and inspection. But I don't understand how uoi you gave a green check to cabin air filter. I opened it--- dirty and covered with leaves! More

by GSPROKOP
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
Jul 27, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback! We're happy to hear that you had a good experience working with our team but we're sorry to hear about the cabin air filter. If we can assist you further please do not hesitate to contact us at (845) 288-0892.

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