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DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,409 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,409 Reviews of DCH Wappingers Falls Toyota - Service Center
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August 17, 2020
I'm very pleased with this dealer. They have service on Sunday, which works great for me. I'm in and out in less than an hour. So far so good. I'm happy. Thanks Sunday, which works great for me. I'm in and out in less than an hour. So far so good. I'm happy. Thanks More
by richbenson60
Verified CustomerEmployees Worked With
Michael Cimorelli
August 17, 2020
Service department was nice, no waiting to speak to person to check in my car for service. They did the service I asked for & provided car back to me at time promised. person to check in my car for service. They did the service I asked for & provided car back to me at time promised. More
by ccrylen
Employees Worked With
Mike Giordano
August 16, 2020
Service experience It was a quick and efficient service and I was very please with the people I had to deal with. The time spend there was short and pleasant. It was a quick and efficient service and I was very please with the people I had to deal with. The time spend there was short and pleasant. More
by lahin423
Employees Worked With
Evin Calderon
August 15, 2020
what happened? I know time are tough but I called on Sunday at 2pm and again on Monday again on Tuesday and Wednesday each time leaving a message, and then I got a c I know time are tough but I called on Sunday at 2pm and again on Monday again on Tuesday and Wednesday each time leaving a message, and then I got a call back and made my appointment for Thursday and they took almost 3 hours and didn't even give me a follow up list of things that I would need done next. Service has gone from A+ to F More
by scottvitulli
Employees Worked With
I didn't get her name
August 15, 2020
I wanted to thank Avi Avitan for my purchase of a new 2020 Toyota Tacoma. No pressure, didn't feel rushed. Trustworthy. They listened to me. Quick and painless. The dealership made the process easy. Quic 2020 Toyota Tacoma. No pressure, didn't feel rushed. Trustworthy. They listened to me. Quick and painless. The dealership made the process easy. Quick and clear communication. More
by nickyfant
August 14, 2020
Potential spreading COVID to customers I had my car service today and saw that not all the service advisers had their masks when they were amongst each other and while people were in the I had my car service today and saw that not all the service advisers had their masks when they were amongst each other and while people were in the area dropping off their cars. I saw workers walking in the public areas with no masks. Went outside to wait and noticed that the service guys getting the cars with no masks, one was eating at the same time. I saw this Go on for 20 minutes and finally called for the service manager. I got a service advisor and informed her that I was getting my car serviced and needed to talk with the service manager about some concerns I had. He was not in so I got his voicemail. Funny not 5 minutes after my message everyone was wearing masks going in and out of the service area. (They must have been warned someone was complaining and watching) When my car was done my service manager Asked me if I had any concerns when the car was done. I was the one that asked for the service manger. I said yes and told her why. She said “this is the first time of hear about no one wearing masks”. I find that hard to believe “ Last time I had my other car this happened and not to long ago when my daughter had her car done this was still going on. The sales dept. is guilty of this as well. I saw a person driving a car (with mask) and the salesmen in the passenger seat with no mask? I gave me a nod after he saw me? Masks are most important to stop the spread of the virus from person the person and onto surfaces. I find that Wappingers falls are not concerned about the spread as they should be. If they cared about their customers like they say they do this would not be going on. More
by Ehpeters1
Employees Worked With
August 13, 2020
No stress Making a appointment was easy dropping off for service was easy advisor explains what was required on service my truck was serviced quickly and effici Making a appointment was easy dropping off for service was easy advisor explains what was required on service my truck was serviced quickly and efficiently Like I said no stress More
by MikeV
Employees Worked With
Lindsay Mahavik
August 12, 2020
Juan padilaa made the experience enjoyable thank you The fiance persons broke it down in simple terms and the staff was great made the experience enjoyable that why iam a returning customjer they just do The fiance persons broke it down in simple terms and the staff was great made the experience enjoyable that why iam a returning customjer they just do it riight More
by larryloca
August 12, 2020
Courteous And Quick Turnaround Time Helpful, courteous staff. Reasonable turnaround time for recall remediation. xxx sxx xxx xx xx xx xx xx xx xx xx xx xx xx xx xx xx Helpful, courteous staff. Reasonable turnaround time for recall remediation. xxx sxx xxx xx xx xx xx xx xx xx xx xx xx xx xx xx xx More
by riversm45
Employees Worked With
Mike Giordano
August 12, 2020
Everyone was bery helpful. They helped get my 2014 back on the road and advocated for me with the Extended Warranty coverage of my engine oil leak. on the road and advocated for me with the Extended Warranty coverage of my engine oil leak. More
by PRIUSLOVER
Employees Worked With
