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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,395 Reviews

4,395 Reviews of DCH Wappingers Falls Toyota - Service Center

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March 08, 2019

Toyota Service at DCH This was the first service on 2018 Rav 4 and everything went smoothly. I was in and out in less than 1 hour and have always been pleased with the pro More

by tking49@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Mar 11, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We are glad to hear that the service on your RAV4 went smoothly and quickly! We appreciate your business and look forward to servicing your vehicle again in the future!

March 08, 2019

Oil change The tech at the desk , Kathleen Crosbie , always does a great job communicating with me on what my car needs immediately , and what my car will need i More

by TJKELLY108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe DiStefano , the driver of the courtesy van , is always polite . He is also a very safe driver ., Kathleen Crosbie
Mar 08, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star rating, TJ! We appreciate hearing that Kathleen is very communicative and efficient while assisting you with your car's needs! We are glad you have chosen us to service your vehicle and hope to do so again in the future!

March 07, 2019

Great Experience Quick, honest and friendly service. I have gotten oil changes, service and an inspection done here. I’ve never waited over an hour and a half and have More

by SJessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cimorelli
Mar 08, 2019 -

DCH Wappingers Falls Toyota responded

Jessica, thanks for the feedback! We appreciate your business and you choosing to service your vehicle with us. We look forward to working with you again!

March 07, 2019

Outstanding! My Service advisor Evin has alaways been most friendly and professional at all times. I look forward to servicing both of my Toyotas at DCH Wappinger More

by akitalane1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
Mar 08, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star review with us! We are glad to know that Evin is professional and friendly during each visit. We look forward to servicing your vehicle again in the near future!

March 05, 2019

Friendly and prompt service I recently brought my 2018 tundra in for state inspection , 10,000 mile oil change and mpi.i showed up for my scheduled appointment was greeted right More

by todd1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano, Alicia Verven
Mar 05, 2019 -

DCH Wappingers Falls Toyota responded

Todd, thank you for sharing your five-star review with us! We are happy to hear that Michael and Alicia were friendly and courteous. We hope to see you for your next service!

March 02, 2019

Had 10000 mi serbice Excellent on everything took me on time and service was done in a timely manner would recommend them any time to all and would not hesitate to come ba More

by hair823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Korwatch
Mar 04, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! It is a pleasure to hear that your service was done in a timely manner!

February 26, 2019

Super Quick in and out Brought my ‘18 4Runner in for it’s 5,000 mile service. Even though I was over 30 minutes early for my appointment, I was immediately greeted by a ser More

by airotto41370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cimorelli
Feb 27, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for telling us about your great experience with our service department! Our staff members strive to provide efficient and quick service, and we are pleased to hear that this mark was met during your visit. Feel free to return to us in the future with any needs that may arise.

February 26, 2019

Outstanding service I met with Kathleen and she reviewed all of my prior service appointments to make sure that I was up to date. She gave me an estimate of approximatel More

by bpd123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Feb 27, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for your loyalty to our dealership! We love to hear that you have returned to us for seventeen years to have your vehicle repairs done, and that you plan on continuing this trend. We are also pleased to hear that Kathleen provided attentive customer service, and that our service department was able to quickly service your car! We look forward to working with you in the future.

February 25, 2019

Great customer service! Always a pleasure bringing my car for service. Staff is friendly, knowledgeable, thorough, and helpful. Amenities are great. Wait time is reasonable a More

by cgpapaleo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Feb 25, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star feedback! It is a pleasure to hear that our staff is friendly, knowledgable and helpful during the service of your vehicle. We thank you for your business and hope to see you again soon!

February 25, 2019

First Time at DCH Service DCH Service team performed the first preventive maintenance on my Tacoma this past Saturday. Very professional. It was quick, and done very well. T More

by JoeMama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall the gentleman's name that worked with me. Very professional, kind, and courteous.
Feb 25, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star rating! We are glad to hear that you had a professional experience during the service of your Tacoma! We look forward to continuing to serve you and your vehicle!

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