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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,395 Reviews

4,395 Reviews of DCH Wappingers Falls Toyota - Service Center

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February 13, 2019

Clear explanation of service they will perform. I came in to get an NYS inspection and whatever service needs to be performed. While I was there it began to snow. They were very kind and considerate More

by larry316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Feb 13, 2019 -

DCH Wappingers Falls Toyota responded

Larry, thank you for the 5-star review! We are happy to hear that during the snow storm, our service team treated your Tacoma with care and made sure it did not get covered during the storm! We appreciate your business and look forward to servicing you and your vehicles for many years to come. Thank you!

February 13, 2019

Great place for car service The service center is very efficient. They take great care of the vehicle and their work is top quality. I would recommend them to other people. More

by NUDOH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Feb 13, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We appreciate hearing that our service center is efficient and took care of your vehicle!

February 12, 2019

Right up front Good service is upfront and honest..Being brought up by an Auto mechanic, I pretty knowledgeable and I receive honest service without the service pers More

by LOVEMOMMA1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Allison Croshier
Feb 13, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star rating! We are glad to know that our service team provided you with an upfront and honest experience. We appreciate the feedback and hope to service you again in the future!

February 12, 2019

Excellent Robert Schaefer was a big help in correcting my navigation system and helped me with a return item. We have referred several friends to DCH when looki More

by HAPPY2BJOJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who my service person was this time., Robert Schaeffer
Feb 13, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We are happy to hear that Robert was helpful in correcting your navigation system! Thank you for referring your friends, we hope to see you soon!

February 12, 2019

20k service Been going to Wappinger Falls Toyota for 20 years and never had a problem, Had 20k service on Rav 4, staff is very professional and courteous. More

by EDBARRACK
Recommend Dealer
Yes
Employees Worked With
Michael Cimorelli
Feb 13, 2019 -

DCH Wappingers Falls Toyota responded

Ed, thank you for the 5-star review! We truly appreciate the 20 years that you have given our dealership! We look forward to continuing to service you and your vehicle for the next 20 years!

February 11, 2019

Efficient, curteous and helpful. Allison was very courteous and helpful, while obviously busy. She taught me a few things about my Venza that addressed some of my concerns. My cars se More

by RGT913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Feb 13, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! It is a pleasure to hear that Allison tended to you although being busy, and addressed concerns regarding your Venza! We look forward to seeing you for your next service!

February 11, 2019

Routine service Allison was very friendly and helpful and answered all my questions. She reviewed my service record and advised me what to have done at this service c More

by docalang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Feb 13, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We are happy that your service experience was satisfying. Thank you for the kind words regarding Allison, we are glad she was friendly and helpful. We will see you again!

February 11, 2019

friendly staff and quick service the service appointment was quick and the staff were friendly and courteous. They have an amazing waiting area - thank you and see you in another 5 More

by ALICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
Feb 13, 2019 -

DCH Wappingers Falls Toyota responded

Alice, thank you for the wonderful review! We are glad to hear that your service went quickly and that everyone was friendly! We look forward to seeing you in another 5,000 miles!

February 09, 2019

Friendly staff I enjoy dealing with DCC TOYOTA, very friendly staff. The discount I get on repairs help me out when I need to get work done on my car. The multipoint More

by limurdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Feb 11, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! It is a pleasure to hear that our staff was friendly and we were able to provide you with a discount on your service! We appreciate the great feedback.

February 08, 2019

Delivered as promised Had both vehicles front breaks repaired from 2 miles to renewed.The customer service communication kept me informed. I found the beak pad replacement More

by MJREYNOLDSRAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for leaving this review, and for coming to us to service your vehicle! We are glad that our informative and efficient service department has received your stamp of approval. Feel free to return to us with any future needs that may arise!

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