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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,339 Reviews

4,339 Reviews of DCH Wappingers Falls Toyota - Service Center

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October 25, 2018

Very prompt service I dealt with Evin in service Very prompt service I have nothing negative to comment on it was a pleasure to deal with evin my vehicle was repaired and I was on my way in a short t More

by apsaltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
October 25, 2018

10000 miler and install a dashcam Everything went like clockwork. “Mwinterhalt” on the scheduling side was on the ball. She even called me to tell me that the outside tech was slight More

by elliottterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mwinterhalt on the scheduling side was superb!, Kathleen Crosbie, Jennifer Korwatch
October 24, 2018

Service Everyone was so very nice and so helpful. The problem was addressed and fixed appropriately in a timely fashion. I would highly recommend for service More

by NFAELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
October 23, 2018

Quick and great customer service Friendly customer service,explains repairs made and other repairs needed,great mechanics and I recommend Toyota wappingers to all my friends and famil More

by bobbeatty57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Croshier
Oct 23, 2018 -

DCH Wappingers Falls Toyota responded

Your recommendation is the best compliment to our dealership. We appreciate the awesome review and we hope to see you again soon!

October 23, 2018

1st service after purchase 2nd new Toyota from this dealer. Salesman actually set up 1st service appt. Service rep very pleasant and helpful. Techs take time to speak with you More

by BRISA35US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Peter Raymond
Oct 23, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for your loyalty to DCH Wappingers Falls Toyota! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff. We are also glad to know that you enjoyed our smooth buying process and service! We look forward to your next visit.

October 23, 2018

Excellent Service Every time I visit the service center, they make me feel like a valued customer. They always tell me what device I need and don't need. More

by larry316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Oct 24, 2018 -

DCH Wappingers Falls Toyota responded

Larry, we really appreciate your feedback. We take pride in knowing we can meet your needs and give you the positive service visit you deserve. We hope to see you again Larry!

October 22, 2018

Service visit. It was a good visit. The price I was quoted for new tires and an alignment was the price I got. The service agents, like always, were excellent. Very More

by SDOC1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano, Michael Cimorelli
Oct 23, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review. We could not be happier than to hear about your great experience with our service department!

October 22, 2018

Good service all the time I am impressed with the level of service. Dena did a great job in explaining everything. I was able to use some coupons too. Very quick. More

by APV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
Oct 23, 2018 -

DCH Wappingers Falls Toyota responded

We are grateful for this wonderful review and your kind words about Dena! It was our pleasure to provide you with top-notch service and appreciate your recommendation!

October 22, 2018

Always an excellent experience I am on my third Toyota, and I wouldn't entrust my cars to any other dealership. DCH is consistently thorough, friendly and reasonably priced. More

by MLBIASOTTI2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
Oct 23, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome recommendation. We appreciate the kind words and hope to keep your loyalty for many years to come.

October 22, 2018

30K Mile Service Visit I scheduled the visit and my wife brought in the car. The staff is always friendly and professional. We had no issues with the work and plan to contin More

by Ken M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J. Smith, Kathleen Crosbie
Oct 23, 2018 -

DCH Wappingers Falls Toyota responded

Ken, it is great to hear that you were pleased with the timeliness of service department as well as our helpful staff members! We thank you for this amazing review.

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