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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,375 Reviews

4,375 Reviews of DCH Wappingers Falls Toyota - Service Center

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November 08, 2018

Had the serpentine belt changes and bought four new tires. The young lady who wrote up the service order took care of everything to my satisfaction. She was very polite, helpful and made sure the work was comp More

by WILLIAM.ZAMBORSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t recall the employee’s name.
Nov 09, 2018 -

DCH Wappingers Falls Toyota responded

This makes me extremely happy and proud! I am glad we could be of such great help.

November 08, 2018

Friendly staff, Efficient service Greeted promptly and required service explained to me clearly. The service center is comfortable and drive-in bays a plus, especially in the rain! I More

by GAELCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Nov 09, 2018 -

DCH Wappingers Falls Toyota responded

Awesome! Congratulations on your new Rav-4!

November 08, 2018

Excellent service For two years your service department has helped us manage taking good care of our car. Thank you for guiding us through the process in a timely mann More

by MARLENEGAGNE1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cimorelli
Nov 09, 2018 -

DCH Wappingers Falls Toyota responded

No problem! We are always glad to help great customers like you. See you next time!

November 08, 2018

Great experience from check in to waiting area. Waiting area was very comfortable with coffee and bagels. Service for oil change and tire rotation was not a long wait. More

by OGHAIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Nov 09, 2018 -

DCH Wappingers Falls Toyota responded

I am glad you found our facilities up to par and that we could provide a timely, comfortable experience. We hope to see you again soon.

November 07, 2018

No hassle service visit The service person was excellent, she took all my information quickly, I was able to go to the service waiting area and in less then the estimated ser More

by armm547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Nov 07, 2018 -

DCH Wappingers Falls Toyota responded

We appreciate your review! We are so glad we could provide you with the service you needed!

November 07, 2018

Great service Oil change and inspection in under an hour. The wait is always pleasant and i like the high top work stataion so I can do work when I am there. More

by PURDY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Nov 09, 2018 -

DCH Wappingers Falls Toyota responded

We are glad we could make your trip worthwhile! See you soon!

November 06, 2018

Great service. Dave Church, service technician is the best. The reason I use this dealership. I bought my 2 vehicles here and have them serviced here becau More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Nov 07, 2018 -

DCH Wappingers Falls Toyota responded

We are always glad to provide you the excellent service you deserve. We will tell Dave what a great job he did during your last visit. Come back soon!

November 05, 2018

I made a bad choice to get my car checked out on a Sunday, I think that you booked too many people at the same time. Never on a Sunday again! The wait was too long. And too many waiting. More

by jmmcr7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Cimorelli
November 05, 2018

First rate service and very nice service people Excellent service and great service people Kathleen Crosbie was great and very helpful. I have 3 Toyota’s and would not think of having g ten service More

by LOUISMOLINARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Nov 06, 2018 -

DCH Wappingers Falls Toyota responded

Tony, thank you for the awesome recommendation. We appreciate the kind words and hope to keep your loyalty for many years to come.

Sep 18, 2020 -

LOUISMOLINARO responded

Thank you for following up I spoke quickly to the advisor this morning all is good.

November 05, 2018

Express Service This is a no pressure service center, bring your car in, visit with a service advisor, go to the waiting and have a cup of coffee and relax and your c More

by MikeV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Mike Giordano, Dena Ramondo, Alicia Verven, Michael Cimorelli
Nov 06, 2018 -

DCH Wappingers Falls Toyota responded

Mike, it is great to hear that you were pleased with the timeliness of service department as well as our helpful staff members! We thank you for this amazing review.

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