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DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,408 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,408 Reviews of DCH Wappingers Falls Toyota - Service Center
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Verified Customer
November 21, 2018
It was great The time period was not overly long and the woman who helped me was very gracious. I have no complaints, and will continue to have the dealership han The time period was not overly long and the woman who helped me was very gracious. I have no complaints, and will continue to have the dealership handle my maintenance. More
by janethouston
Employees Worked With
Allison Croshier
November 21, 2018
2 hr oil change I went in for an “express “ oil change and tire rotation that took about two hours. My car sat outside for about a half hour before I was given the ke I went in for an “express “ oil change and tire rotation that took about two hours. My car sat outside for about a half hour before I was given the keys and bill. Not so express! More
by colbycl
Employees Worked With
Do not recall
November 20, 2018
service required it said I requested synthetic oil. I didn't. They installed it w/o my knowledge. Too expensive!!! Also my lease expires in two months. Your price it said I requested synthetic oil. I didn't. They installed it w/o my knowledge. Too expensive!!! Also my lease expires in two months. Your prices are way to high (purchase and new leases. More
by wspiazza
November 20, 2018
Excellent the people are all kind and professional, the service Fast and great, love the bagels, coffee and area to relax while waiting for vehicle, then they e the people are all kind and professional, the service Fast and great, love the bagels, coffee and area to relax while waiting for vehicle, then they explain all that was done More
by DUCI1957TOMMY
Employees Worked With
Other Employees :
Michael Steinke, Kathleen Crosbie
November 20, 2018
Service and tire repair As usual my experience was 5 star. Recommend DCH to all my friends thinking of buying a car. I will be back at the end of December to check out new sa As usual my experience was 5 star. Recommend DCH to all my friends thinking of buying a car. I will be back at the end of December to check out new sales. More
by lbuzzy
November 19, 2018
Hit or miss. Sometimes things go smoothly, and other times you go in for an inspection that takes ~2.5 hours when nothing is wrong and two people whose inspection Sometimes things go smoothly, and other times you go in for an inspection that takes ~2.5 hours when nothing is wrong and two people whose inspection appointments came after yours, (one with a recall repair) are finished before you for reasons unknown. I'd say you have an 80% chance of having a great time but something along these lines have happened to me more than once and I don't like to leave bad reviews, but I had a real bad time. The woman I started my appt with was very polite but I guess her shift ended and after that, everything was just disappointing. More
by Notfeelingsogreataboutit
Employees Worked With
Kathleen Crosbie
November 19, 2018
Delivery of what I was promised DCH took my car in, did what I brought my car in to service, and they had me out in a timely manner. Everyone was friendly and professional, and the c DCH took my car in, did what I brought my car in to service, and they had me out in a timely manner. Everyone was friendly and professional, and the cost was less that what I expected. This is an excellent dealership. More
by dacman121
Employees Worked With
November 19, 2018
Excellent Service Advisor Mike Giordano is an excellent service advisor, very professional and efficient. King of multi-tasking! Also very courteous and knowledgeable about h Mike Giordano is an excellent service advisor, very professional and efficient. King of multi-tasking! Also very courteous and knowledgeable about his position. He made the work done on my car easy for me. More
by lagerfeld62
Employees Worked With
Mike Giordano
November 19, 2018
Great service!! I’ve purchased 3 previously owned vehicles at DCH and recommended my friends use them as well! 2 of my friends have bought vehicles! Everyone is great I’ve purchased 3 previously owned vehicles at DCH and recommended my friends use them as well! 2 of my friends have bought vehicles! Everyone is great and the service people are wonderful!!! More
by julescz
Employees Worked With
I don’t remember his name!
