DCH Wappingers Falls Toyota - Service Center

Always a great experience although I was a bit caught off guard by the cost, they always go to great effort to explain and educate you , very helpful in understanding although I was a bit caught off guard by the cost, they always go to great effort to explain and educate you , very helpful in understanding More

Great experience I went in about a problem on my truck and Dena helped me out immediately. She was truly the best and did not stop until she could find a solution. She I went in about a problem on my truck and Dena helped me out immediately. She was truly the best and did not stop until she could find a solution. She had contacted me throughout the repair process until my truck was ready. Overall great experience !!! More

Great service and on time. The service department employees are helpful and very welcoming! The service area is very nice and a great place if you are waiting. I purchased new The service department employees are helpful and very welcoming! The service area is very nice and a great place if you are waiting. I purchased new tires and they also did the alignment. Did not take longer than I was told. More

Enjoyable experience! My vehicle was serviced in a timely manner! Enjoyed the comfortable waiting room and the coffe and cookies. The phone battery charger is very conveni My vehicle was serviced in a timely manner! Enjoyed the comfortable waiting room and the coffe and cookies. The phone battery charger is very convenient... More

My recent service at DCH I was driving by the dealership and wondered if they would service my vehicle without an appointment. To my surprise it wasn’t an issue. Within 10 min I was driving by the dealership and wondered if they would service my vehicle without an appointment. To my surprise it wasn’t an issue. Within 10 minutes my vehicle was being worked on. In a nut shell, the service was friendly, quick and excellent. More

Great service, a quick and efficient the schedulers do a gtreat job as well. Friendly courteous service! Wish they offered coupons for a free car wash since the town wouldn't let them bu the schedulers do a gtreat job as well. Friendly courteous service! Wish they offered coupons for a free car wash since the town wouldn't let them build one. More

Great Service Service was exceptional, as always. Every item is throughly discussed and there is never pressure to do more work than necessary. The entire facility Service was exceptional, as always. Every item is throughly discussed and there is never pressure to do more work than necessary. The entire facility is spotlessly clean and the waiting area is cordial and comfortable. With my 20,000 mile service everything was complimentary, including my vehicle inspection. At the conclusion of the work, everything was again explained and all of my questions answered. I observed the same with all the customers in the waiting room. They really care about their customers and make them feel valued. More

Wonderful Experience My experience at DCH Wappingers Falls was a great one. They make it extremely comfortable for those that wait for their cars. The service is great a My experience at DCH Wappingers Falls was a great one. They make it extremely comfortable for those that wait for their cars. The service is great and professional. The waiting area is very comfortable, they have computers if you need is and refreshments. Everyone is very friendly. More

Professional and Effo Allison was great to work with. Very thorough in making sure all my concerns were documented and addressed. Service technicians performed a quality Allison was great to work with. Very thorough in making sure all my concerns were documented and addressed. Service technicians performed a quality car service and also made sure my concerns were addressed without over selling needless repairs. More

The experience was great. The service is professional in the quality of the work. Customer service is great in how they attend to your needs. The waiting area is comfortable as The service is professional in the quality of the work. Customer service is great in how they attend to your needs. The waiting area is comfortable as you wait for your car to be done. More