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DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,376 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,376 Reviews of DCH Wappingers Falls Toyota - Service Center
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October 04, 2018
Great service I’m always treated professionally by the service team and they perform quality repairs and maintenance. This dealership is where I’ve taken many of my I’m always treated professionally by the service team and they perform quality repairs and maintenance. This dealership is where I’ve taken many of my Toyotas for service. More
by mecropp
Verified CustomerEmployees Worked With
Alicia Verven
October 04, 2018
Good friend staff but wait is too long The staff is always friendly but 2 hrs to change oil, rotate tires and perform an inspection is far too long. And yes it was a scheduled appointment n The staff is always friendly but 2 hrs to change oil, rotate tires and perform an inspection is far too long. And yes it was a scheduled appointment not a drop in. It seems as if the employees are expected to do too much and get backed up. Also, I have prepaid lifetime oil changes and it always poses a problem at arrival and departure. The system wants to bill me and the staff must figure out how to exempt the charges. This is my 4th service here and it's the same every time. More
by Bugsy
Employees Worked With
Michael Steinke
October 03, 2018
2003 Toyota Matrix They were great. My car needed a lot of work, and they treated it like it was brand new. I hot a rental car, and it was a lot cheaper than going throu They were great. My car needed a lot of work, and they treated it like it was brand new. I hot a rental car, and it was a lot cheaper than going through a regular rental company. More
by FAUXCOUNT
Employees Worked With
Evin Calderon
October 03, 2018
Great Place to Bring Your Car Michael was efficient on getting my car serviced. The work was completed quickly and Michael came to get me and explained the additional work needed. Michael was efficient on getting my car serviced. The work was completed quickly and Michael came to get me and explained the additional work needed. He was not pushy and left the choice to me. I enjoyed the experience including the very comfortable waiting room. More
by Jake
Employees Worked With
Mike Giordano
October 02, 2018
5000-mile checkup. 45-min wait Painless, no charge, and short wait time. As part of the TOYOTA sales agreement this is a free service to maintain a new vehicle. No hassle and mini Painless, no charge, and short wait time. As part of the TOYOTA sales agreement this is a free service to maintain a new vehicle. No hassle and minimal wait. More
by zoot
Employees Worked With
Alicia Verven
October 02, 2018
Very satisfird The staff is very pleasant and professional ..They did all repairs that I requested and accepted a coupon towards the services I requested. There were The staff is very pleasant and professional ..They did all repairs that I requested and accepted a coupon towards the services I requested. There were NO surprises .. More
by faybill
Employees Worked With
Did not get names..all helpful
October 01, 2018
ACTUALLY QUITE RELAXING SERVICE APPOINTMENT I was hesitant going to a dealer for service JUST CAUSE and I got their on time was seated by a friendly service coordinator right away, we did some q I was hesitant going to a dealer for service JUST CAUSE and I got their on time was seated by a friendly service coordinator right away, we did some quick paperwork and soon I was in the VERY comfortable and clean waiting room which had coffee, bagels, snacks, TVs and computers to ease the time. I was told my car would be an hour and almost to the minute my car was done right around an hour later. I will definitely be back to have them do all my services on my Toyota. I definitely recommend using this dealership. More
by ALEXTHOMASBAUER
Employees Worked With
Alicia Verven
October 01, 2018
Prompt This is a fine place to bring your car for service; employees are friendly, helpful and courteous. This is where we always get our cars, and have for This is a fine place to bring your car for service; employees are friendly, helpful and courteous. This is where we always get our cars, and have for many years. Thank you. More
by benjamin.marianne
Employees Worked With
Other Employees :
Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Mike Giordano, Dena Ramondo, Michael Cimorelli
October 01, 2018
Very pleased. Easy to schedule, prompt and courteous service. Very satisfied. This is the second vehicle I've purchased here and have always been very pleased wit Easy to schedule, prompt and courteous service. Very satisfied. This is the second vehicle I've purchased here and have always been very pleased with the service. More
by CELESTEE
Employees Worked With
I do not remember the name of the employee that assisted me - sorry.
October 01, 2018
Summary There was no wait time when I arrived. I was helped rig hr away with checking in for service. Tom was very helpful in getting what I needed done. The There was no wait time when I arrived. I was helped rig hr away with checking in for service. Tom was very helpful in getting what I needed done. The waiting area was clean and quiet, coffee and bagels were good. More
by JENSAMA4
Employees Worked With
