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DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,439 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,439 Reviews of DCH Wappingers Falls Toyota - Service Center
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October 01, 2018
Prompt This is a fine place to bring your car for service; employees are friendly, helpful and courteous. This is where we always get our cars, and have for This is a fine place to bring your car for service; employees are friendly, helpful and courteous. This is where we always get our cars, and have for many years. Thank you. More
by benjamin.marianne
Verified CustomerEmployees Worked With
Other Employees :
Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Mike Giordano, Dena Ramondo, Michael Cimorelli
October 01, 2018
Very pleased. Easy to schedule, prompt and courteous service. Very satisfied. This is the second vehicle I've purchased here and have always been very pleased wit Easy to schedule, prompt and courteous service. Very satisfied. This is the second vehicle I've purchased here and have always been very pleased with the service. More
by CELESTEE
Employees Worked With
I do not remember the name of the employee that assisted me - sorry.
October 01, 2018
Summary There was no wait time when I arrived. I was helped rig hr away with checking in for service. Tom was very helpful in getting what I needed done. The There was no wait time when I arrived. I was helped rig hr away with checking in for service. Tom was very helpful in getting what I needed done. The waiting area was clean and quiet, coffee and bagels were good. More
by JENSAMA4
Employees Worked With
October 01, 2018
Great staff Great Staff, Evin is knowledgeable, innovative and punctual! Dealership is centralized clean and benchmark! Any problems and the general manager Lee B Great Staff, Evin is knowledgeable, innovative and punctual! Dealership is centralized clean and benchmark! Any problems and the general manager Lee Burns will not hesitate to engage. Will recomend to everyone! More
by ebaecher
Employees Worked With
Evin Calderon
September 30, 2018
Average: Toyota is a big name and a very good product. But the customer service has an attitude whenever we go there. If anything lass than 10 is a failure, th Toyota is a big name and a very good product. But the customer service has an attitude whenever we go there. If anything lass than 10 is a failure, then DCH Toyota has failed miserably. Going back to last year, the service analyst put a note on the manager's desk to call me back....and I am still waiting. I get my Altima serviced at Pok Nissan up the street, and I've never been charged for a replacement battery for the fob. But DCH asks $28.50 for a battery that is only a few dollars at the drug store. DCH Toyota customer service is always difficult to deal with. More
by Tatum
Employees Worked With
I don't know their names. , Allison Croshier
September 30, 2018
My 1st DCH Wappingers Falls Toyota experience As a Toyota customer for over 30 years have dealt with several Toyota service centers and I am pleased to say that I found DCH Wappingers Falls Toyot As a Toyota customer for over 30 years have dealt with several Toyota service centers and I am pleased to say that I found DCH Wappingers Falls Toyota very professional and focused on customer satisfaction. The service staff (Michael Giordan, Allison Croshier and Evin Calderon) were very helpful, responsive and friendly. The maintenance service met my expectations. More
by PLUM25710
Employees Worked With
Evin Calderon, Allison Croshier, Mike Giordano
September 29, 2018
Excellent Service!! Professional and courteous service. Well done! Alicia is excellent! Her customer service is 5 star or above. I will be bringing my truck back for as l Professional and courteous service. Well done! Alicia is excellent! Her customer service is 5 star or above. I will be bringing my truck back for as long as I own it. More
by DONDON423
Employees Worked With
Alicia Verven
September 28, 2018
Frame replacement Tacoma 2004 Toyota Corp. Made good on their frame replacement program. DCH Wappinger Falls performed the work and did a great job performing this service. Over $ Toyota Corp. Made good on their frame replacement program. DCH Wappinger Falls performed the work and did a great job performing this service. Over $13,000 worth of parts and labor, no cost to me. Mike Giordano made this a painless process and was true to his word. Thank you Michael! More
by MEPYLY
Employees Worked With
Mike Giordano
September 27, 2018
Quick! I arrived much earlier than my appointment but they took me right away. Very greatful for their prompt service and leaving my car in a convenient loca I arrived much earlier than my appointment but they took me right away. Very greatful for their prompt service and leaving my car in a convenient location More
by snoahberry
Employees Worked With
Don’t know names
September 27, 2018
Excellent I worked with Kathleen, and she was very informative, professional, and yet friendly. I was told that the work would take two hours, and it did. Almos I worked with Kathleen, and she was very informative, professional, and yet friendly. I was told that the work would take two hours, and it did. Almost to the minute. More
by EMILY.B.HOEY
Employees Worked With
Kathleen Crosbie
