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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,339 Reviews

4,339 Reviews of DCH Wappingers Falls Toyota - Service Center

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June 04, 2018

Service I was here gor a service to my RA4 2016. Everything came out very smooth. Good service and good personel. I deffinately reconmend this place. More

by CASHORA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Basso
Jun 06, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review! We truly appreciate your recommendation!

June 04, 2018

Excellent, quick service We had put off having service done on recalls received on my Corolla. Was given an appointment very quickly. We did not have to wait when we arrived a More

by MARYR8838
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena romando, Jennifer Korwatch
Jun 06, 2018 -

DCH Wappingers Falls Toyota responded

Mary, thank you for the excellent review!

June 04, 2018

Nice a.m. morning If one has to sit and wait for one's car...this is the place to go. And the people there are very nice, and friendly also very helpful. More

by SCGZJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jun 06, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review!

June 02, 2018

excellent The service and efficiency is one of the things I like about Toyota. The waiting room is comfortable. Coffee, tea is available along with a snack. More

by marshajsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schaeffer, Mike Giordano
Jun 06, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review, Marsha! We are so glad you enjoyed our facilities!

June 02, 2018

EASY PEEZY. Easy to get an appointment. Friendly professional staff & great results. We've bought 1 Highlander and 3 Ravs from DCH Toyota. Always a pleasure to do More

by KARENVILLANOVA13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
Jun 06, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review, Karen! We're glad to have your business!

June 01, 2018

I was jerked around for days by many employees.. I gave this Toyota another chance.. I called Friday,Saturday,Sunday and Monday and was assured I’d get a call back?? 5 days later o spoke to Allison a More

by gmb2113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison is a huge asset to your company.. If it wasent for her I would have done my services else where.., Allison Croshier
Jun 06, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! While I am truly sorry to read about the communication issues in the past, I am so glad Allison was able to help you. If I can be of any more assistance, please don’t hesitate to contact me at 845-296-4200. I can also be reached by email at lburns@dchusa.com. We hope to work with you again in the future. Sincerely, Lee Burns, General Manager

June 01, 2018

The whole team at DCH Toyota Wappingers Falls New York is th You will never have a better buying experience nor will you have a better service team they are the best in the business for everything More

by MARK.DALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Zimmerman mechanic the best there is, Pinkal Patel, Robert Schaeffer, Naeem Randall, Peter Raymond
Jun 06, 2018 -

DCH Wappingers Falls Toyota responded

Mark, thank you for the excellent review!

May 31, 2018

Great service! Kathleen Crosbie Was very professional, cordial and communicated extremely well. Since my only contact was with her and the cashier who, by the way, More

by CHUCK.CASTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jun 01, 2018 -

DCH Wappingers Falls Toyota responded

Chuck, thank you for the 5-stars! We're happy to hear Kathleen gave you great service during your visit.

May 30, 2018

45 K SERVICE The service agent was attentive and thorough . Making sure that I knew what was happening for the 45 k service . She also checked that my service pl More

by simoncpdraper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Crosbie, Mike Giordano
Jun 01, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review, Simon! We're glad you had a great service visit!

May 30, 2018

Efficient and Friendly I was greeted as soon as I entered. Mike took all the information and I was on my way to the waiting room. I waited for about one hour and fifteen min More

by Jake
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jun 01, 2018 -

DCH Wappingers Falls Toyota responded

We're so glad you stopped by!

Jun 01, 2018 -

DCH Wappingers Falls Toyota responded

Jake, thank you for the excellent review! We're so glad Mike took great care of you during your appointment.

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