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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,383 Reviews

4,383 Reviews of DCH Wappingers Falls Toyota - Service Center

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June 20, 2018

wonderful allison croshier has shown she has great skills and passion for making me feel at ease during my problem with my highlander.Allison made me feel that More

by sundance361
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jun 21, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're happy to hear that Allison made you feel a part of our family!

June 20, 2018

Quick and Easy repair, maintenance and inspection My first time to service, repair and inspect my vehicle was a carefree, well-handled experience. I would recommend DCH for the care and maintenance of More

by gotobygo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier, Nathaniel Pickett
Jun 21, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We truly appreciate your recommendation.

June 20, 2018

RAV 4 Service Overall serice experience at DCH Wappingers is very good. I was taken on time for my appointment and service was completed at the time Oo was told. More

by tschinkelj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jun 21, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the review! We're glad you had a pleasant time during your service visit.

June 20, 2018

Service Took a few weeks to get appointment. One woman at desk was too busy to help or even say it will be a minute.she was too busy getting her work done. More

by RHONDALEE331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

DCH Wappingers Falls Toyota responded

Rhonda, thank you for the great review! While we apologize for the wait, we're so glad Mike helped get you right on track with your service visit!

June 20, 2018

Professional Service I have been going to DCH in Wappingers for over 20 years to have my Corolla serviced. Tom Hackett was professional, pleasant and explained any additio More

by KCYBYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review! We're glad to have your business.

June 19, 2018

15K Service Excellent service. In and out quick! Dave the salesman who sold me the truck stopped by while I was waiting to say hi and make sure all was well! Firs More

by bfd668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Venon
Jun 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We're glad that you enjoyed your service visit.

June 19, 2018

My oil changes was completed in a timely manner. Kathleen was friendly and efficient and got me in and out quickly. The waiting room is a very pleasant place as well and I love that they do the mult More

by BJC369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jun 21, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We're glad you had a great visit!

June 19, 2018

Efficient, pleasant and on time !!! I was there exactly the amount of time I was told I would be ! Everyone was pleasant and accommodating. I was very pleased with the service. More

by nanofny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Mahavik
Jun 21, 2018 -

DCH Wappingers Falls Toyota responded

Nan, thank you for the stellar review! We're so happy to hear you enjoyed your experience with our staff!

June 19, 2018

Inspection sticker Kathleen made herself available to help me check in with my Vehicle. Everyone else seemed to be "out to lunch". I had a scheduled appt. at 2:00 p.m. More

by SYLVIAD6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jun 21, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review, Sylvia! We sincerely apologize for your wait, but we're so glad to hear about your experience with Kathleen!

June 18, 2018

Timly & Proffesional Service Naheem from finance and Nathaniel Pickett from sales were very informative when purchasing the Car & Deena from the Service Dept was great in helping More

by carld110458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deena from the Service Dept, Naeem Randall, Nathaniel Pickett
Jun 19, 2018 -

DCH Wappingers Falls Toyota responded

Carl, thank you for the stellar review! We're glad to hear such wonderful things about Naheem, Nathaniel, and Deena!

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