DCH Wappingers Falls Toyota - Service Center

I am frustrated! No one was available to assess my car situation on Saturday, May 26, 2018. I shortened my Saturday personal event to make the appointment only to be d No one was available to assess my car situation on Saturday, May 26, 2018. I shortened my Saturday personal event to make the appointment only to be disappointed and frustrated.I was very clear in communicating my car issue. I learned that the scheduler made an appointment error at my expense. I was referred to another body shop, but it was closed. More

10,000 miles service Alicia V. Was very nice and knowledgeable,she said service would take about 1 hour ans she was right. Another was my inspection was to expire in a cou Alicia V. Was very nice and knowledgeable,she said service would take about 1 hour ans she was right. Another was my inspection was to expire in a couple of days and she had them do an inspection for me for no added cost, which really helped out since I was on a tight time schedule. Thanks again to Alicia V. And all the great employees at wappingers Toyota More

Excellent Service at DCH ! Very polite and courteous personnel. Returned my vehicle in the stated time. Enjoyed every minute of time spent there, with your cup of coffee and tv Very polite and courteous personnel. Returned my vehicle in the stated time. Enjoyed every minute of time spent there, with your cup of coffee and tv to entertain me. Thank you. More

Allison is the BEST! Alison Croshier Is very knowledgeable and professional. I respect her advice and recommendations. She’s easy to talk with and works with my schedule. Alison Croshier Is very knowledgeable and professional. I respect her advice and recommendations. She’s easy to talk with and works with my schedule. I’m happy! More

scheduled service and yearly inspection Allison was courteous and handled the service with aplomb. She was very professionally and was definitely looking out for the customer as she notice Allison was courteous and handled the service with aplomb. She was very professionally and was definitely looking out for the customer as she noticed that the yearly inspection was only a few days from being due and included it with my Toyota Care service. More

Straight-forward, fast, and a pleasant experience! Super easy to schedule, the work was quick, everything was explained clearly and there was a comfortable waiting area with coffee and cookies. Very pl Super easy to schedule, the work was quick, everything was explained clearly and there was a comfortable waiting area with coffee and cookies. Very pleased with my experience! More

love Toyota for this reason Kathleen is amazing and helpful. I love how quick and easy she made everything. I had some questionable experiences with different Toyota service lo Kathleen is amazing and helpful. I love how quick and easy she made everything. I had some questionable experiences with different Toyota service locations in the past, and Kathleen help put that at ease for me. More

As always DCH is very cooperative and accomadating. Had a recall service completed on my Tundra. Allison kept me informed every step of the way, helped me out with loaner vehicle. The loaner was so nice Had a recall service completed on my Tundra. Allison kept me informed every step of the way, helped me out with loaner vehicle. The loaner was so nice I spoke to Dave Kolozy about leasing options. Very happy with the work that was performed on my vehicle. This is the sort of thing that makes people like me loyal to a dealership. Thank you DCH. More

Good service at a great rate. The customer service was professional, was looking for ways to help you save for the work being done in my car. at a great rate. The customer service was professional, was looking for ways to help you save for the work being done in my car. More

Great Service I was greeted promptly, my wait time was reasonable for the services performed, and the price was lower than expected! Highly recommend DCH Toyota se I was greeted promptly, my wait time was reasonable for the services performed, and the price was lower than expected! Highly recommend DCH Toyota service! More