DCH Wappingers Falls Toyota - Service Center

Great service! Kathleen Crosbie Was very professional, cordial and communicated extremely well. Since my only contact was with her and the cashier who, by the way, Kathleen Crosbie Was very professional, cordial and communicated extremely well. Since my only contact was with her and the cashier who, by the way, was quite competent and friendly, I can only add that the coffee was great. More

Efficient and Friendly I was greeted as soon as I entered. Mike took all the information and I was on my way to the waiting room. I waited for about one hour and fifteen min I was greeted as soon as I entered. Mike took all the information and I was on my way to the waiting room. I waited for about one hour and fifteen minutes to have the oil changed and the tires rotated. Mike came in and explained future service needs and I was brought to the office for payment. Again, the office person was pleasant and I was in my car in five minutes. More

45 K SERVICE The service agent was attentive and thorough . Making sure that I knew what was happening for the 45 k service . She also checked that my service pl The service agent was attentive and thorough . Making sure that I knew what was happening for the 45 k service . She also checked that my service plan was applicable for this service. Other items arising were explained clearly to me More

Great The service professionals are very curtious and friendly. My work was done at the expected time. I would recommend this dealer to anyone. Thank you. The service professionals are very curtious and friendly. My work was done at the expected time. I would recommend this dealer to anyone. Thank you. More

I am frustrated! No one was available to assess my car situation on Saturday, May 26, 2018. I shortened my Saturday personal event to make the appointment only to be d No one was available to assess my car situation on Saturday, May 26, 2018. I shortened my Saturday personal event to make the appointment only to be disappointed and frustrated.I was very clear in communicating my car issue. I learned that the scheduler made an appointment error at my expense. I was referred to another body shop, but it was closed. More

10,000 miles service Alicia V. Was very nice and knowledgeable,she said service would take about 1 hour ans she was right. Another was my inspection was to expire in a cou Alicia V. Was very nice and knowledgeable,she said service would take about 1 hour ans she was right. Another was my inspection was to expire in a couple of days and she had them do an inspection for me for no added cost, which really helped out since I was on a tight time schedule. Thanks again to Alicia V. And all the great employees at wappingers Toyota More

Excellent Service at DCH ! Very polite and courteous personnel. Returned my vehicle in the stated time. Enjoyed every minute of time spent there, with your cup of coffee and tv Very polite and courteous personnel. Returned my vehicle in the stated time. Enjoyed every minute of time spent there, with your cup of coffee and tv to entertain me. Thank you. More

Allison is the BEST! Alison Croshier Is very knowledgeable and professional. I respect her advice and recommendations. She’s easy to talk with and works with my schedule. Alison Croshier Is very knowledgeable and professional. I respect her advice and recommendations. She’s easy to talk with and works with my schedule. I’m happy! More

scheduled service and yearly inspection Allison was courteous and handled the service with aplomb. She was very professionally and was definitely looking out for the customer as she notice Allison was courteous and handled the service with aplomb. She was very professionally and was definitely looking out for the customer as she noticed that the yearly inspection was only a few days from being due and included it with my Toyota Care service. More

Straight-forward, fast, and a pleasant experience! Super easy to schedule, the work was quick, everything was explained clearly and there was a comfortable waiting area with coffee and cookies. Very pl Super easy to schedule, the work was quick, everything was explained clearly and there was a comfortable waiting area with coffee and cookies. Very pleased with my experience! More