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DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,383 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,383 Reviews of DCH Wappingers Falls Toyota - Service Center
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March 05, 2018
Professional and friendly staff. The staff workings in Service and Sales department, were friendly and very professional. They answered every question asked to them without any hesit The staff workings in Service and Sales department, were friendly and very professional. They answered every question asked to them without any hesitation. Thank you. Eddie Garcia More
by rascal
Verified CustomerEmployees Worked With
Amanda Scrivani, Juan Padilla, Mike Giordano
March 05, 2018
Evin Calderon is the service mgr I deal with and he is the b Even Calderon keeps my 2001 on the road. I can't replace it because you don't make it any more. You should bring it back instead of messing with the Even Calderon keeps my 2001 on the road. I can't replace it because you don't make it any more. You should bring it back instead of messing with these would be Celicas. More
by GLEE0143
Employees Worked With
Evin Calderon
March 05, 2018
always a pleasure was greeted pleasantly and was taken care of promptly, made very comfortable. Was well informed and I was on my way quickly and very satisfied. was greeted pleasantly and was taken care of promptly, made very comfortable. Was well informed and I was on my way quickly and very satisfied. More
by JMORABITO1224
March 04, 2018
service Excellent.. friendly and courteous.. kept me informed on the work. Made sure I was aware of anything else that was needed. Not pushy at all.. Excellent.. friendly and courteous.. kept me informed on the work. Made sure I was aware of anything else that was needed. Not pushy at all.. More
by REGARD
Employees Worked With
Allison Croshier
March 04, 2018
No service done after an hour wait I had an appointment to fix something and it was an extra 85.00 higher than they told me then Amy I think that's her name said well we can see if we I had an appointment to fix something and it was an extra 85.00 higher than they told me then Amy I think that's her name said well we can see if we have an under market part I questioned what about a genuine Toyota part and she said we can lower the price this was After waiting an hour Amy comes and tells me we have a problem we don't have your part to fix your car!! I had a appointment and came from Poughkeepsie and after an hour they tell me this More
by kitts97
Employees Worked With
Kathleen Crosbie
March 03, 2018
Upset at first I was very upset at first with the service they provided however after reaching out via Facebook they rectify the situation and now I’m a satisfied c I was very upset at first with the service they provided however after reaching out via Facebook they rectify the situation and now I’m a satisfied customer thank you Ernie and Ben !!!! More
by itseddie2u
March 03, 2018
Good experience,friendly, Knowledgeable, precise in description of work to be done, Job complete when expected! Thk u,, service rep contacted me with updates thru out the day. Knowledgeable, precise in description of work to be done, Job complete when expected! Thk u,, service rep contacted me with updates thru out the day. Kept me Informed of progress. More
by JAMESHMCVEA
Employees Worked With
Allison Croshier
March 03, 2018
inspection sticker I was disappointed that I made an appointment for March 1st for an inspection and oil change . I picked up my car and noticed the sticker was punched I was disappointed that I made an appointment for March 1st for an inspection and oil change . I picked up my car and noticed the sticker was punched For February. I did drop my car off the night before purely for convenience since my appointment was at 8 am. March 1st. When I called the same day as the car pick up I was told I had to make arrangements to bring the car back and be reinspected. Really? It passed but the month of the sticker was wrong . An aside which was not a big deal actually funny the speedometer was switched to km from miles per hour. Not a big deal I drove around the block and they changed it showing me it was only a button. More
by CONKLINRSAJJ
Employees Worked With
Allison Croshier
March 02, 2018
My lights are very low, but your claimed they are ok I bought this car 3 weeks ago. I told the Juan Padilla about the problem with the lights. He said to bring them to service. Your service people claims I bought this car 3 weeks ago. I told the Juan Padilla about the problem with the lights. He said to bring them to service. Your service people claims they are ok. I am having trouble driving at night because they are very dim. My old 2003 Highlander has better lights than this car. I am very upset that a car that I am going to be paying for the next 5 years have so poor lights. Your dealership should take ownership of this problem and change them. More
by srtabarroso.lb
Employees Worked With
Kathleen Crosbie
March 01, 2018
I have a 2013 Avalon Hybrid with a dead 12 volt battery. I did not drive my 2013 Avalon Hybrid sedan for about 3 months. The 12-volt battery was dead as a result. Allison Croshier was flexible as I could n I did not drive my 2013 Avalon Hybrid sedan for about 3 months. The 12-volt battery was dead as a result. Allison Croshier was flexible as I could not bring in my car on time as I had to wait for AAA to jump start my car. She was able to locate a battery from another dealer and fixed my car in 3.5 hours. Allison was courteous and professional. More
by GLTCHIU1
Employees Worked With
Allison Croshier
