Back

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,383 Reviews

4,383 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
March 01, 2018

Service Experience 2/22/18 My appointment was for 2 pm and I chose to wait for service. Everyone was very polite and considerate. The service was done promptly and they were abl More

by CATHOMP94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Mar 02, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We are glad to hear that you had a wonderful service experience with us. We hope you come to see us again for your next service appointment!

March 01, 2018

Very good it was good fest. The answer service it was very good the service it was very good and the track drive good on time More

by EDMONDALBRA0819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 02, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for leaving us a great review! We hope you come and see us again!

March 01, 2018

Great experience ! Evin was extremely professional and very helpful in explaining the work that was going to be performed. The quality of work was exceptional and I alwa More

by RICHIETULLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 02, 2018 -

DCH Wappingers Falls Toyota responded

We appreciate the 5-star review! It makes us happy to hear that our service department gave you such a great experience. We hope to see you next time!

February 28, 2018

drivers window vibrates when radio playing excellent- once they located the problem it was fixed. no more vibrating window on my morning commute! i will defiantly be going back to DCH for ser More

by Liza Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Mar 02, 2018 -

DCH Wappingers Falls Toyota responded

Liza, thank you for leaving us a 5-star review! We are delighted that you had en excellent experience with our service department. We're looking forward to seeing you for your next appointment!

February 27, 2018

Fixing my 2009 Prius I took my 2009 Prius to DCH for NY inspection. They found all the problems and fixed them competently. It was not inexpensive. Another thing, I bo More

by GLTCHIU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Feb 28, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the review! We appreciate your feedback, and please know that your voice has been heard. If you have any further comments, please contact me at (845) 296-4200 at your convenience. I can also be reached by email at lburns@dchusa.com. Sincerely, Lee Burns, General Manager

February 26, 2018

very good 12 thousand mile check. very fast did not wait to long.Discovered need for wheel alignment, saved me tire replacement Very good service. PS let me kno More

by dtgrieger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We are so happy to hear that you enjoyed your experience with us. We hope to see you again soon!

February 26, 2018

very good a very smooth and relaxing exsperience willing to continue using toyota service. the service is very good and very couteous people. so far so good. More

by METMOM45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dena ramondo
Feb 27, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We appreciate your business and hope to see you again soon.

February 26, 2018

Great Everyone is always so friendly and helpful. They are always on time and always have a convenient appointment time. Wait time is always short too. Evi More

by CNSAMMARCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Feb 26, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review of our service department! We appreciate your wonderful feedback!

February 26, 2018

Service I recently had my car serviced for a problem with the tire pressure gauge light. While they assured me the pressure in my tires as well as the spare More

by BPEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Feb 26, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star feedback on your experience with our service department!

February 25, 2018

Excellent I thought that Tom did an excellent job of explaining the Recall as well as the results of the inspection; I look forward to hearing from him soon. More

by POWERSR36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
416
...