DCH Wappingers Falls Toyota - Service Center

Excellent Micke was great. He explained everything to me. Very courteous. He was patient and knowledgeable about my car. I would definitely recommend me to my Micke was great. He explained everything to me. Very courteous. He was patient and knowledgeable about my car. I would definitely recommend me to my friends that service their cars with Toyota. More

Woderful Everyone was pleasant and helpful. They got me out as quick as possible. I always have a good experience when I need service. Everyone is knowledgea Everyone was pleasant and helpful. They got me out as quick as possible. I always have a good experience when I need service. Everyone is knowledgeable More

SAFETY RECALL The dealership took great care of me by fixing the recall item in less than a day. They provided a shuttle car to bring me to work and picked me up wh The dealership took great care of me by fixing the recall item in less than a day. They provided a shuttle car to bring me to work and picked me up when it was done. Dena Ramondo was very pleasant to deal with as well was the shuttle driver Joe ( he was the best ) . More

20k Service Jan 17th On the morning of Jan 17th, we experienced a snow storm but that did not impede DCH from delivering on their promise of excellent service. As staff ba On the morning of Jan 17th, we experienced a snow storm but that did not impede DCH from delivering on their promise of excellent service. As staff battled the elements to get to work, the Service Manager was front and center greeting all incoming customers and directing activities. I was quickly checked in and advised what servicing I would be receiving and that it should take about 1 hour. Service was completed before the hour and off I went. More

Efficient and Helpful My experience was very good. The service rep was very helpful. He looked at a couple of issues I had in the car and he either fixed the problem or to My experience was very good. The service rep was very helpful. He looked at a couple of issues I had in the car and he either fixed the problem or told me what was wrong. He suggested that I needed tires but I purchased tires 20,000 miles ago which he had no record of so I told him I didn't need them. More

Reliable and friendly. Able to accomplish what they promise as far a service is expected. A pleasure to do business with the staff! Will keep coming back as needed. Able to accomplish what they promise as far a service is expected. A pleasure to do business with the staff! Will keep coming back as needed. More

Transmission service A simple transmission service on a Toyota could not be done correctly was left a quart short nearly cost me a lot of unnecessary and expensive repairs A simple transmission service on a Toyota could not be done correctly was left a quart short nearly cost me a lot of unnecessary and expensive repairs service was done on a Friday left ben Carlson a message on Monday morning and a week and a half later still waiting for a response or even an apology this isn't the first time I've had problems with the dealership but it will be the last time More

Just a NYS Inspection Brought in Tacoma for NYS Inspection. Drove truck into service and left keys with advisor. Was informed that it would take up to an hour and a half. Brought in Tacoma for NYS Inspection. Drove truck into service and left keys with advisor. Was informed that it would take up to an hour and a half. Took an hour and fifteen minutes. More

Service dept I have no complaints. Service was quick and everything I needed was done. They check things that I did not even mention. I would definitely use this s I have no complaints. Service was quick and everything I needed was done. They check things that I did not even mention. I would definitely use this service department for everything More