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Dallas Lease Returns

Dallas, TX

5.0
6,819 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

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Showing 6,819 reviews

May 24, 2023

About a year and a half ago I purchased a vehicle from DLR and worked with Afton. I recently purchased another vehicle and worked with Afton again (by request). She is the BEST! Very personable. Everyon More

by Robyn Camby
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Afton met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

May 24, 2023

My husband and I had the pleasure of working with LaMarcus on our recent purchase. This was our first buying experience utilizing Dallas Lease Returns and the process was seamless. LaMarcus was a g More

by tonyarstover
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaMarcus Reed
May 24, 2023 -

Dallas Lease Returns responded

Thank you for sharing your experience with us, Tonya! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 23, 2023

I was very happy with my experience at Dallas lease returns. I got the truck I wanted at the advertised price and Ty was very helpful and attentive. I was able to close the deal quickly and get the ca More

by Smc913
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ty and our team here at Dallas Lease Returns.

May 23, 2023

Great service, No pleasure no hassle buying! Thanks Eric and Edgar. I will return for a 2nd car More

by ehankins1109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. Congratulations on your new purchase!

May 23, 2023

Found what I was looking for. Model miles and cost. Communicated progress from start to finish More

by ellett.j
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Alava
May 24, 2023 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 23, 2023

Working with Christian was so awesome! My car is a 2018 but looks brand new! Hardly used! The process was seamless! I didn’t even have to go into the dealership! Everything was done via te More

by kellie.leis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Dallas Lease Returns responded

Thank you for sharing your thoughts about your experience with Christian here at Dallas Lease Returns. Congratulations on your new purchase, Kellie! We appreciate your business and hope to see you again soon.

May 23, 2023

Christian Hall was very professional and answered our questions as they came up and provided great customer service!.Dallas lease Returns serves a unique car service. I would highly recommend and refer More

by tesmer1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Dallas Lease Returns responded

Thanks, Steve, for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Christian was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

May 23, 2023

I have purchased a lot of cars over the years and each one of them came with the inevitable hassles and game playing. However, with Brad Hoang, the entire process was straightforward and seamless from the More

by halaharp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to leave us this fantastic five-star review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brad met your expectations. Thank you again for choosing Dallas Lease Returns; we look forward to having you as one of our valued customers for many more years to come.

May 23, 2023

DSL fixed a minor carpet burn in our recently purchased Cadillac XT4 in less than ten minutes! EXCELLENT SERVICE! More

by Biscuit0402
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave satisfied. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your five-star review.

May 22, 2023

Lamarcus worked really hard to get me a car without a co-signer. I needed a car so bad and within one week I was driving a car. If you are in need of a car and have bad credit he will help you. Please do More

by Chae R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaMarcus Reed
May 22, 2023 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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