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Dallas Lease Returns

Dallas, TX

5.0
8,057 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 8,057 reviews

May 05, 2024

This was my second time working with Dallas Lease Returns and it was even better than the first time. I was in a rough spot. I had a job offer and I needed a newer car for the travel. I was told I had six More

by Khris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Khris, please let us know.

May 04, 2024

Kayla was absolutely BEYOND WONDERFUL from the first time we spoke all the way through delivery and after receiving my vehicle!!! Her customer service is EXEMPLARY and I HIGHLY recommend her and Dallas Lease More

by msbmabrahams
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
May 06, 2024 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear Kayla was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 04, 2024

Eric Taylor made the buying process simple and painless. 100% would recommend Dallas Lease Returns to anyone and everyone! Very pleased. More

by cnrcontracting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.

May 04, 2024

Excellent dealership. My salesman, Richard Bell, went above and beyond to ensure my car buying process went smooth. He is knowledgeable and very professional. If you are More

by Michelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Dallas Lease Returns responded

Thanks, Michelle, for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

May 02, 2024

Very responsible nice and quick responses definitely will purchase in future again and recommend 100% satisfying More

by szeliga_j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Pollard
May 02, 2024 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that we were able to assist you and that you had such a positive experience.

May 02, 2024

Outstanding service! Kerron was attentive, professional and helpful, making my experience exceptional. Thank you again More

by Tdorrough0910
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Dallas Lease Returns responded

We are very happy to hear Kerron provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 02, 2024

Edger really help me secure this vehicle. Also help me with the paper work. He is a nice person. I will definitely recommend him over to another person. Really explain everything nicely t More

by Prince.a.adjei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Al-Khafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Leija, Angelica Mitchell
May 03, 2024 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 01, 2024

Purchasing a vehicle can be a headache, but Dallas leasing company was amazing Especially "Kerron "I was grateful to have a the chance to work with Kerron who walked me through every part of the proce More

by Dcharles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Kerron had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

May 01, 2024

Great friendly service, everything went swimmingly and smooth, there was no need to see or even test drive as Dallas lease returns is a trusted company, it was a pleasant experience and something I will d More

by thestoppels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 30, 2024

A great experience with Derrick. Encouraged me to drive vehicles to be sure I chose the vehicle I loved the most. Not pushy at all as some sales folks can be. I loved interacting wit More

by AJ
Recommend Dealer
Yes
Employees Worked With
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Dallas Lease Returns responded

Thank you, AJ! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

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