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Dallas Lease Returns

Dallas, TX

5.0
6,766 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

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Showing 6,766 reviews

March 15, 2023

I enjoyed the free popcorn and water that was offered to me. There was not a problem with the car buying process. More

by Abbie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Dallas Lease Returns responded

Thank you so much for your kind words, Abbie, and for taking the time to leave us this wonderful feedback!

March 15, 2023

They are great, honest, no pressure. Love doing business with them. Will come back for future cars. More

by Greta
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 15, 2023

Brad was great! His customer service skills are second to none. Not only does he know the car business, he knows the people business. He remembered things we talked More

by brianadamslpc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

March 14, 2023

I had a great experience! All I had to do was tell my salesman Pete what I was looking for in a vehicle. He immediately pulled up multiple options and had them ready to test More

by d.aguilar217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Pete and our team here at Dallas Lease Returns.

March 14, 2023

Pete was awesome to work with! He got me exactly what I wanted for the price I wanted! Couldn’t have done a better job! Thanks again,-Zac More

by Zac.shimp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to write this review, Zac! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

March 14, 2023

beautiful cars, fantastic facility. Low pressure sales with highly accommodating sales force. very easy process. More

by ricky22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

March 14, 2023

Hands down THE BEST car purchasing experience I’ve ever had! Chris was extremely helpful and quick to respond to all of my questions and requests. Not to mention, he may as well be a standup comedian becau More

by Kim K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Dallas Lease Returns responded

Thank you, Kim! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

March 14, 2023

Great quick experience with Afton! Found the truck via AutoTrader, FYI. Great vehicles on the lot. More

by nickps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 14, 2023

The dealership was clean and professional. I couldn’t believe how many high quality vehicles they had. Brad was very helpful and very knowledgeable and patient. If he didn’t know the answer, h More

by Gregeneks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Brad had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

March 13, 2023

Anthony is by far the most accommodating, transparent, and genuine individual I have come across in the industry. He was extremely helpful in the whole process. I will absolutely be buying a car with him More

by Jagger Luce
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Dallas Lease Returns responded

Thank you so much for your kind words for Anthony, and for taking the time to leave us this wonderful feedback!

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