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Dallas Lease Returns
Dallas, TX
6,765 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 6,765 reviews
March 13, 2023
Service First Mentality. Huge selection-boutique experience. Dallas Lease Returns made the process easy, with service as first priority. Best car experience. Huge selection-boutique experience. Dallas Lease Returns made the process easy, with service as first priority. Best car experience. More
by LLuce
Helpful March 13, 2023
I worked with Eric and Chris on purchasing my new truck. The process was haggle free and very straightforward. I will be coming back for any future purchases. Everyone was extremely friendly and helpful and The process was haggle free and very straightforward. I will be coming back for any future purchases. Everyone was extremely friendly and helpful and I never felt any pressure! Would highly recommend. More
by Keary
March 12, 2023
Very helpful and patient with customers on purchasing a vehicle especially first time vehicle buyers vehicle especially first time vehicle buyers More
by Clchris204
Employees Worked With
March 12, 2023
Kayla Bunch was amazing with the purchase of my Tahoe. She went out of her way to make this deal happen. To be convenient for me and my family I would refer her to anyone. The best best car purchase She went out of her way to make this deal happen. To be convenient for me and my family I would refer her to anyone. The best best car purchase I have ever experienced. More
by jwr.rhodes
Employees Worked With
March 11, 2023
Blanca was amazing to work with. She was always available and worked extra hard to find me my perfect ride. Thank you She was always available and worked extra hard to find me my perfect ride. Thank you More
by Shandarichey
Employees Worked With
March 10, 2023
Great communication, Kayla went above and beyond to make a deal done for us that made us happy. a deal done for us that made us happy. More
by juanjgamino
Employees Worked With
March 10, 2023
I had a great experience at Dallas Lease Returns. Christian found the exact car I wanted in tip top shape at a fair price with excellent customer service and attention-to-detail. The paperwork proces Christian found the exact car I wanted in tip top shape at a fair price with excellent customer service and attention-to-detail. The paperwork process was so easy. I highly recommend this dealership. More
by Peter
Employees Worked With
March 09, 2023
Best prize best customer service best prize on market and awesome deal on market im in love with my buy awesome deal on market im in love with my buy More
by Leonel mayo
Employees Worked With
March 08, 2023
Excellent customer service and communication - sales team is professional and works hard provide a seamless experience is professional and works hard provide a seamless experience More
by raf1533
Employees Worked With
March 08, 2023
Sindy and Fabian were incredibly professional from the get go and I never felt under any pressure from them to “close the deal”. For them it was more important that I was comfortable with not only my vehi get go and I never felt under any pressure from them to “close the deal”. For them it was more important that I was comfortable with not only my vehicle choice but also the overall deal itself. No hidden or inflated costs - the price is the price, and they have a great variety of stock. Will definitely be recommending them to friends and family as well for my next vehicle. Keep doing what you’re doing guys! More
by kpa0072002
