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Dallas Lease Returns

Dallas, TX

5.0
6,806 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 6,806 reviews

January 05, 2023

The agent that helped me was very helpful. Anything I asked or needed she did. I was very please with her work. More

by Bchavez1510
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 05, 2023

This has been by far the best car buying experience I’ve ever had. They give you zero pressure, are very honest and straight forward on everything, and go above and beyond in terms of service. They drove th More

by Mandiwestfall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Dallas Lease Returns responded

Thank you, Mandi, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 05, 2023

I work my Bobby on buying a 2013 Volvo XC90. I need something reliable for 8k to get through a difficult time. Bobby worked me and made sure I felt comfortable. Even took money off the price More

by Justin.Hutchison23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Dallas Lease Returns responded

Thank you so much for your kind words, Justin, and for taking the time to leave us this wonderful feedback!

January 04, 2023

Fantastic experience. We got the vehicle we wanted at a price that was comfortable for us. Thank you Kayla and Anthony Z for all your help and support! More

by cruzgardner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 04, 2023

I was very skeptical of all of the reviews I read, yet here I am writing one! I have purchased many cars in my life. I have never had a more respectful, fair, professional, and prompt experience than I ha More

by cpmachaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Even the front desk was respectful and cheerful.
Jan 04, 2023 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 04, 2023

Easy to deal with and professional, Edgar was very helpful and was willing to go the extra mile. More

by Jackgus22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Edgar was able to help, and we hope to see you again!

January 03, 2023

The car buying experience at Dallas Lease Returns was a dream come true. From the moment I stepped into the dealership, I knew I would purchase my next car from this company. Chris M. was amazing! He was v More

by Kisha Cleveland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Kisha, and look forward to your next visit.

January 03, 2023

Fabian Gomez went above and beyond to meet all expectations. Great salesmanship and knowledge. I was impressed to say the least and will send business his way. Estevan Flores More

by Flywithestevan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Jan 04, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Fabian and our team, and we look forward to working with you again.

January 03, 2023

The service was excellent and fast, great customer service. I liked Edgar's follow up with any of my questions or concerns. Placenta experience at the dealership. More

by Pmoten1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

January 03, 2023

Brad was amazing. I was looking for a specific vehicle and he made sure they still had the vehicle and kept me up to date about the status of the vehicle as it was bei More

by Arthur A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Brad had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Arthur, and we thank you for choosing Dallas Lease Returns!

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