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Dallas Lease Returns

Dallas, TX

5.0
6,797 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 6,797 reviews

September 04, 2022

This was the best dealer experience I've ever had. The transaction was smooth, quick, and easy. No hard sales and a genuine passion for quality vehicles and going above and beyond to make the customer More

by Mrssrymer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Dallas Lease Returns responded

It's great to hear that Christian was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

September 04, 2022

Brad , Is an Awesome no pressure salesman. He’s very helpful and knowledgeable. He explains things very clearly and delivers on what he promises. Make sure you ask for Brad when you visit DLR, More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Dallas Lease Returns responded

Thank you, Jeff. It's fantastic to hear that Brad provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

September 04, 2022

Blanca was amazing, this was our first vehicle purchase in while and she made the process so easy and smooth for us. She definitely went above and beyond to help my husband fulfill his wish list within our More

by Hernandezkorina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Dallas Lease Returns responded

Korina, Thank you so much for your kind words for Blanca, and for taking the time to leave us this wonderful feedback!

September 03, 2022

I cannot say enough about Ty, our sales lady. She was so kind and truly delightful. The entire experience was easy, relaxed, and almost fun. First time I’ve ever said that about a car buying More

by ChrisRamsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Ty and our team. We're glad to hear we delivered such a great experience!

September 02, 2022

Absolutely awesome experience buying a car from Chris Mikell at Dallas Lease Returns! Highly recommended Thanks again Chris!! More

by Jack.hasley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Kumaravelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, Jack, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 02, 2022

The truck I was looking at for the past week was sold at another dealership last night! Luckily Charlie was there and went out of his way to search the whole list for the specific RAM 1500 Laramie that I wa More

by Jboneal31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Pickett
Sep 04, 2022 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new RAM. We truly appreciate your feedback!

September 02, 2022

The dealership is nice and a great variety of inventory vehicles.The timing of the process was timely and easy. More

by AUNQUNIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omarr Watkins
Sep 04, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 02, 2022

Sindy was very helpful with my car buying process! She made my experience very pleasant. I would recommend any of my family and friends purchasing a vehicle through her as she has went above and beyon More

by Zb1494
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Sep 04, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Sindy was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

September 02, 2022

Anthony was great - even brought the car to me to test drive it. No muss, no fuss, no BS — great car buying experience. More

by RunningMan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear Anthony was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 01, 2022

Great Experience with Darrin and I will be back to buy from him again soon. More

by deonti_j
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin J. Cline
Sep 02, 2022 -

Dallas Lease Returns responded

Thank you! We are so glad that we had the opportunity to work with you, and that Darrin and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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