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Dallas Lease Returns

Dallas, TX

5.0
6,782 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 6,782 reviews

July 05, 2022

OMG Anthony Zegarelli was the best sale per son I have ever had. Thank you More

by rhondakayebrown
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Lacy
Jul 06, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 05, 2022

Chris is the best. This is actually the second car we have purchased through him and Dallas Lease Returns. When the day came, I immediately texted Chris to set up an More

by carly.kennett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Dallas Lease Returns responded

Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

July 05, 2022

At this dealership my sales manager was friendly professional and considerate of my time. At this dealership they did everything they could to help me get in the car if my dreams. More

by ginacatusa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 05, 2022

Professional and efficient. I appreciated the honesty and respect. I was shown several options and private test drive. Rick worked hard to get good financing options. More

by Nelrj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear that Rick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 05, 2022

I have had several auto purchases over the years, new and used, and this is the only good experience I have had with any of them. Charley Pickett was patient, knowledgeable on all the vehicles we looked at. More

by Jbtaylor2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parveen Kumaravelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Pickett
Jul 05, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that Charlie provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

July 04, 2022

Great selection and excellent customer service. Fabian was a pleasure to work with and was always responsive to calls, texts and emails. Highly recommended! More

by jyoung9722
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Jul 05, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Fabian delivered such a great experience!

July 02, 2022

Excellent service, friendly, fast and one of the best overall experiences I’ve had buying a vehicle More

by littdusty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad Richard was able to help, and we hope to see you again!

July 01, 2022

I was looking at cars and ended up choosing to wait to purchase. But I will say Kayla was very attentive and answered all of the many questions I had! I’ll most definitely be back when I’m ready !!! More

by Emilee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2022 -

Dallas Lease Returns responded

Emilee, Thank you for sharing your experience with us! We're happy to hear it went well working with Kayla and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 01, 2022

Proper professionals experienced at every turn. Just the right amount of communication, without excessive contact. More

by Kenstevenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell
Jul 04, 2022 -

Dallas Lease Returns responded

Ken, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 30, 2022

A large selection beautiful cars. A staff that really cares. Above and beyond more than you could ever expect. More

by Cooperscopies1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Jul 04, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Charlie was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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