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Dallas Lease Returns

Dallas, TX

5.0
7,979 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,979 reviews

April 21, 2023

Ty, was wonderful to work with. I highly recommend her! We will definitely be returning More

by tolipspu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. We look forward to having you as one of our valued customers for many more years to come!

April 21, 2023

We have bought mulitple cars from Afton. She always goes above and beyond. She is best at what she does. We cant thank you enough. More

by Kobe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

April 21, 2023

I was looking for a car for my son, and Shawn helped us the whole process and made it really smooth. He was very professional, he gave great suggestions, but never was pushy and we really appreciated that. More

by Sam Fan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Williams
Apr 22, 2023 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed for your son. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

April 21, 2023

Kayla Bunch is the best saleswoman in the world! Absolutely amazing! Really is for her clients and never stops working to get the best deal! Thank you Dallas Lease Returns for the great experience, More

by Jeff smiley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Al-Khafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Leija, Kayla Bunch
Apr 22, 2023 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

April 20, 2023

Where do I even begin with the excellent and superior service I received? From the initial discussion of me walking in on faith and not even knowing too sure what I was looking for Pete Hankins as well a More

by traylor.ash7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Davis
Apr 20, 2023 -

Dallas Lease Returns responded

We are very happy to hear Angelica provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 20, 2023

Being buying vehicles from Dallas lease returns for a few years and it has always been a fantastic experience! Would highly recommend! Thank you, Chris for always going above and beyond! More

by Tonytrod57
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Dallas Lease Returns responded

Tony, Thank you! Chris and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

April 20, 2023

Great, simple car-buying process. Love the 48 hour hold with a refundable $200 deposit. Brad was nice and easy to work with. More

by Dhoe528
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 20, 2023

Pete was relaxed and helpful. He did not act like a greasy car salesman. Bust car buying experience I’ve ever had. More

by Keith VETTERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Dallas Lease Returns responded

Keith, Thank you so much for your kind words Pete, and for taking the time to leave us this wonderful feedback!

April 20, 2023

I have bought several cars from DLR. they always have a great inventory, fair prices and excellent customer service. My first time dealing with Pete Hankins, but great experience and an More

by Greg W
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Dallas Lease Returns responded

Greg, Thank you for your business and this review. We're happy to hear Pete and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 19, 2023

Le Marcus was beyond helpful in trying to put me in a vehicle. He was honest and upfront about my options and worked hard to try to get me approved.. 10/10 service and professionalism More

by Tamra.butler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaMarcus Reed
Apr 19, 2023 -

Dallas Lease Returns responded

Tamra, It's great to hear that LeMarcus was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

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