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Dallas Lease Returns
Dallas, TX
7,964 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,964 reviews
February 16, 2023
Sindy was great, I have a hectic schedule and she helped me to where we could do everything prior to me getting there. Appreciate her efforts very much me to where we could do everything prior to me getting there. Appreciate her efforts very much More
by Josh S
Employees Worked With
Sindy Fernandez
February 15, 2023
Brad was very patient, knowledgeable and not pushy. He answered all our questions and even drove our new car to our front door for us. Very nice and trustworthy man. He answered all our questions and even drove our new car to our front door for us. Very nice and trustworthy man. More
by Bonniemparker
Employees Worked With
February 15, 2023
Brad was professional and authentic. He did not use any high pressure, sales tactics or have a hard sell approach. I knew what I wanted and he knew what he could offer me. He was open He did not use any high pressure, sales tactics or have a hard sell approach. I knew what I wanted and he knew what he could offer me. He was open about the charges, and there were no hidden fees. It was a pleasure to work with him. More
by Bmac
February 14, 2023
I saw a car online and called Dallas Lease Returns to inquire. They actually brought the car to my home the same day to test drive. They brought the carfax that made me comfortable knowing the car had a inquire. They actually brought the car to my home the same day to test drive. They brought the carfax that made me comfortable knowing the car had a clean history. Bought it! Toronto is the best!! Thank you so much DLR team!!! More
by thebodnersx3
Employees Worked With
Toronto Harrison
February 14, 2023
One of the best experiences I've had when purchasing a car. Low pressure. Very helpful. Completely willing to let me take the car to an independent mechanic for a pre-purchase inspection. Fair price witho car. Low pressure. Very helpful. Completely willing to let me take the car to an independent mechanic for a pre-purchase inspection. Fair price without ridiculous add-on fees like I experienced at a few dealerships. Great experience. More
by jimarble
February 12, 2023
Caveat Emptor! Buyer Beware of the BEST car buying experience in all of Texas and the United States! Buying a car from Sindy Fernandez and Dallas Lease Returns is s Buyer Beware of the BEST car buying experience in all of Texas and the United States! Buying a car from Sindy Fernandez and Dallas Lease Returns is safe and stress free. I live in California and saw a vehicle for sale on line in Dallas, Texas. I had my concerns about buying a car online from such a long distance and a lease return. I placed a deposit on the vehicle and flew to Texas to see the car. I was Amazed at the great condition of the car and professional staff at Dallas Lease Returns. They picked me up at the Airport without a charge. The car was exactly as represented on the phone and online. AFTER I purchased the car I asked for a second key. It was advertised as only one key but I asked anyway in case it was misplaced. Dallas Lease Returns purchased a second key (Cost over $500.00) for me and filled tank as a gift for purchasing from the BEST Dealer in Texas! WOW! Stress free car shopping at Dallas Lease Returns! Your safe and in good hands buying from them! More
by AJ
Employees Worked With
Sindy Fernandez, Fabian Gomez
February 12, 2023
Very great customer service! ! From the moment we arrived to signing forms. All went smoothly and got more than expected. I would highly recommend this dealer to anyone looking to ! From the moment we arrived to signing forms. All went smoothly and got more than expected. I would highly recommend this dealer to anyone looking to buy a car! More
by jesus escudero
February 11, 2023
This is our fourth vehicle we have bought from Dallas Lease Returns - we love them! NOT YOUR TYPICAL DEALERSHIP. No pressure.. they are there to help you buy the car that best fits your tastes and Lease Returns - we love them! NOT YOUR TYPICAL DEALERSHIP. No pressure.. they are there to help you buy the car that best fits your tastes and budget. Chris Mikell is GREAT. I told him I would give him an extra star in the comments.. LOL He is super knowledgeable, very helpful, and not pushy at all. Friendly, down to earth guy. We have sent family and friends here to get a car. Check them out - you will be glad you did! Ask for Chris Mikell, too! More
by Denton Daddy
