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Dallas Lease Returns

Dallas, TX

5.0
7,858 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,858 reviews

December 08, 2022

Brad was fantastic! From start to finish he made me feel seen, heard, and confident that we would find a replacement car for me after my accident. I couldn't be happier More

by Khite8885
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Brad delivered such a great experience!

December 07, 2022

Second vehicle purchased from Dallas Lease Returns. Chris Mikell provides prompt, courteous, and outstanding service. Highly recommended. More

by TS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

December 07, 2022

Kerron made the car purchase process extremely painless. I will buy another car from him More

by Arostro247
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that Kerron had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

December 07, 2022

Toronto was excellent helping find the car for my daughter. He was very thoughtful to my needs and helped the process along without applying pressure. 100% satisfied with the whole process and highly More

by Jay
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Dec 08, 2022 -

Dallas Lease Returns responded

Jay, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Toronto here at Dallas Lease Returns.

December 06, 2022

Blanca was amazing to work with. She is very knowledgeable and patient and went above and beyond. Anyone who deals with her will be in good hands. More

by glenbrown50
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Glen, and it was a pleasure having you at the dealership. We appreciate your review!

December 06, 2022

She is so kind and friendly. My english so bad, but she keep trying understanding me and expain. So i can buy the car more easier. She was so helpful to me. Thanks for the hel More

by Jun ho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

December 05, 2022

Excellent Service, attentive, and willing to work with any issues that may have been a problem. More

by mikehutch93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that we were able to assist you and that you had such a positive experience.

December 05, 2022

Absolutely loved Dallas Lease and Return! It was a quick and easy process, and Kayla was super helpful and friendly! Highly recommend! More

by Nadine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Dec 06, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Nadine, and we thank you for choosing Dallas Lease Returns!

December 05, 2022

This has been the best car buying experience start to finish! Not only did they find us the perfect vehicle, but Pete made the purchase process so quick and easy. He took care of us like family! I hig More

by tbradley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

Dec 06, 2022 -

tbradley responded

You will definitely see us again soon!

December 04, 2022

This was by and large a great car buying experience. I hate the process, always feeling like I’m being either pressured or suckered. They made it easy and my salesman, Pete, even drove the truck out of More

by Mark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

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