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Dallas Lease Returns

Dallas, TX

5.0
7,858 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,858 reviews

October 23, 2022

Best vehicle transaction I’ve ever experienced. Extremely professional, yet personable. No pressure, nor sales pitch! Loved the fact that I could secure the car to look at with a $200 refundable de More

by deskewa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin J. Cline
Oct 23, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

October 23, 2022

Best customer service I’ve encountered in a very long time. Christian did what he said he would do, I have no doubt he will follow through on his service after the sale. More

by DICKEYRAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Christian had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

October 22, 2022

We can always trust Pete to find us the perfect car. Thank you for the many years of helping us. More

by ryan.m.murray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Pete and our team. We're glad to hear we delivered such a great experience!

October 22, 2022

So many options and great atmosphere! I stumbled upon Christian randomly, he made the process stress free, and smooth not to mention he delivered the car. I’d also like to thank Don Webb More

by Corliss L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 22, 2022

Wow! Toronto is a man of integrity who is in the business of taking care of his clients. From the moment you step into his office to the moment you drive More

by gustavoprado92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Oct 23, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Toronto had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

October 21, 2022

Very professional & helpful. Got me a great deal that fitted my budget and got me in a good car. More

by ivana Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Dallas Lease Returns responded

Thank you for your business, Ivana. We appreciate you taking the time to leave us a five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new purchase, Ivana.

Oct 23, 2022 -

ivana Thomas responded

Really Great professional service. Guaranteed to help you find a car in your budget.

October 21, 2022

Great experience. I called on Monday, paid and picked the truck the next day. Blanca made the transaction easy and smooth. More

by bill.lindsay482
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Blanca and our team, and we look forward to working with you again.

October 21, 2022

I spent several months shopping online for a new truck when I stumbled upon Dallas Lease Returns. I found exactly what I wanted and despite it sounding too good to be true, I submitted my trade in details More

by JD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Garcia
Oct 23, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We appreciate the five-star rating. We are delighted to learn about your positive experience here with our crew. Congratulations on your new truck! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help.

October 21, 2022

Brad Hoang is a great salesman and made it a smooth process. Will definitely recommend. To everyone More

by Deeeago7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Deeeago7 responded

Brad was really great and will definitely send customers his way to purchase any vehicle.

Oct 21, 2022 -

Deeeago7 responded

Brad was awesome. I will be back with family to purchase another truck next month

October 20, 2022

Excellent customer service and care! Quality and honest communication. I appreciate the hands on care Blanca gave us!! More

by Melody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell, Tammy Lacy
Oct 20, 2022 -

Dallas Lease Returns responded

Melody, It's great to hear that Blanca and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

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