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Dallas Lease Returns

Dallas, TX

5.0
7,936 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,937 reviews

September 29, 2022

Bobby did a great job in keeping me updated throughout the process and got me in to a great vehicle! More

by RK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

We are very happy Bobby provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 29, 2022

Great experience buying a car through Sindy. Straightforward and very pleasant experience.would highly recommend if you are looking for a used or new car. More

by green_christian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Oct 02, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Sindy. We appreciate your review!

September 29, 2022

What a great dealership. Saw jeep online and called. Luckily I was placed in contact with Omar. He described the car and had everything ready for when I arrived. He was no More

by lancedonaldson75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omarr Watkins
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words for Omar, and for taking the time to leave us this wonderful feedback!

September 29, 2022

The concept of returns of leased vehicles is wonderful. I am not one to change cars often and I had never thought of where leased vehicles went at the end of a lease, but this is AWESOME. Very high grade More

by dallasmayfair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

September 28, 2022

Chris was fantastic to work with! He was super prompt, and enthusiastic about his work. He went above and beyond call of duty and recorded a 15 minute panel five panel video for me, More

by dteo827
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that Chris had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 28, 2022

Pete Hankins has been “our guy” for years now. He’s part of our family! He has continued to guide us through the care buying process for what’s best for our family & not just to sell us a vehicle. More

by AJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Dallas Lease Returns responded

Thank you and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

September 28, 2022

Mr. Carl was extremely helpful. Very Knowledgable about the vehicles and purchase process. At this time I am not ready to make a purchase. When the time is right I will reach out to Carl to make my purc More

by sbyrd1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl White III
Sep 28, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Carl had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 27, 2022

Merton is excellent in making sure his customers are satisfied. He takes time to understand what you are wanting and looking for and tries his best to execute that. He doesn’t pressure you into buys som More

by Maria Torres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

September 26, 2022

The team at Dallas Lease Returns is awesome! Hands down the chillest car buying experience I have ever had. Afton is an all-star and we will certainly be seeking her guidance on any future vehic More

by WillWaddell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Dallas Lease Returns responded

Will, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Afton and our team met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

September 26, 2022

Dealership was a pleasure to shop there. Good inventory at decent prices. Christian was a great salesman. Of you read this be sure to say I sent you. More

by BWDUBAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
Sep 27, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Christian and our team here at Dallas Lease Returns are glad to have you as a customer.

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