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Dallas Lease Returns

Dallas, TX

5.0
7,873 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,873 reviews

September 07, 2022

I can’t say enough good things about Dallas Lease Returns and Roel Ortiz. Another satisfied returning customer. When I needed another car due to the recent flooding in Mesquite Texas, I didn’t hesitate to More

by jsantander1181
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Dallas Lease Returns responded

Thank you for sharing your experience with us, Jose! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your kind feedback!

September 07, 2022

Brad was very easy to buy a vehicle from! ! I will be back!! Come see him!!!! More

by Asarej841234asare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Hall
Sep 07, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Brad and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Sep 08, 2022 -

Asarej841234asare responded

It’s a pleasure doing business with you all.

September 06, 2022

Fantastic service and outstanding selection of high end, extremely well maintained cars. Brad Hoang provided exceptional service from start to finish. We will be repeat clients! More

by jenniferticer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review, Jennifer! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

September 06, 2022

DJ was great. Very personable, honest and he did the leg work. I’ll probably have him help me find all my cars going forward. More

by Ahiesha9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Johnson
Sep 07, 2022 -

Dallas Lease Returns responded

Thank you for your review and kind words for DJ! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

September 05, 2022

Just purchased a 2nd vehicle in two days because of the outstanding job Christian and Brad did on the first vehicle. I cannot say enough good things about Dallas Lease Returns and their team. More

by Mrssrymer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Hall
Sep 06, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christian and Brad met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

September 04, 2022

Blanca was amazing, this was our first vehicle purchase in while and she made the process so easy and smooth for us. She definitely went above and beyond to help my husband fulfill his wish list within our More

by Hernandezkorina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Dallas Lease Returns responded

Korina, Thank you so much for your kind words for Blanca, and for taking the time to leave us this wonderful feedback!

September 04, 2022

This was the best dealer experience I've ever had. The transaction was smooth, quick, and easy. No hard sales and a genuine passion for quality vehicles and going above and beyond to make the customer More

by Mrssrymer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
Sep 04, 2022 -

Dallas Lease Returns responded

It's great to hear that Christian was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

September 04, 2022

Brad , Is an Awesome no pressure salesman. He’s very helpful and knowledgeable. He explains things very clearly and delivers on what he promises. Make sure you ask for Brad when you visit DLR, More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Dallas Lease Returns responded

Thank you, Jeff. It's fantastic to hear that Brad provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

September 04, 2022

I cannot say enough about Ty, our sales lady. She was so kind and truly delightful. The entire experience was easy, relaxed, and almost fun. First time I’ve ever said that about a car buying More

by ChrisRamsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bunch
Sep 04, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Ty and our team. We're glad to hear we delivered such a great experience!

September 03, 2022

Absolutely awesome experience buying a car from Chris Mikell at Dallas Lease Returns! Highly recommended Thanks again Chris!! More

by Jack.hasley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, Jack, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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