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Dallas Lease Returns
Dallas, TX
7,942 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,942 reviews
August 01, 2022
BEST CAR PURCHASE EXPERIENCE EVER! !! Anthony Zegarelli is a fantastic sales person. Ask for Anthony if find a vehicle you like at DLR. I was skeptical of DLR since they aren't the t !! Anthony Zegarelli is a fantastic sales person. Ask for Anthony if find a vehicle you like at DLR. I was skeptical of DLR since they aren't the typical car dealer but Anthony really was great to deal with and the truck I was looking at is top of the line. More
by jnorrisep
August 01, 2022
I had a few issues in the beginning trying to get a vehicle but after finally getting in contact with Cooper at the fort worth office things got rolling. We felt like our case finally was getting somew vehicle but after finally getting in contact with Cooper at the fort worth office things got rolling. We felt like our case finally was getting somewhere. Cooper referred us to Henry in financing and he got us an amazing deal on a vehicle. Finally at pickup we finalized everything with Henry and Anthony and it was such a fun and easy process in the end that we recommend these 3 associates highly of your looking to lease or finance a vehicle. More
by dawnnkipp17
August 01, 2022
Chris patiently worked with my wife and I for 12 months while we looked and and went through life changes in the household. new born and my wife was laid off. Our needs and budget of course changed and Chr while we looked and and went through life changes in the household. new born and my wife was laid off. Our needs and budget of course changed and Chris worked with us the whole way. When one hurdle arrived Chris was there to over come the issue and put us into a very clean BMW SUV. Chris allowed my family to still have a luxury SUV without breaking our bank. He lowered my payment 225 a month, gave me the highest trade in value anyone could offer and was actually the one that took initiative to deliver options in our price range. Thank you Chris and DLR for delivering excellent customer service. This is my second vehicle with them and Chris at DLR earned my biz for life. More
by Randall Langley
July 31, 2022
Phenomenal service from the first phone call until the time I drove off the lot in my new car. Absolutely painless process. If you’re in the market for a new vehicle I highly recommend Dallas Lease Retu time I drove off the lot in my new car. Absolutely painless process. If you’re in the market for a new vehicle I highly recommend Dallas Lease Returns and seek out Sindey Fernandez. More
by djstucky77
July 31, 2022
Awesome customer service. Ran into a few issues but the stars stayed patient and worked through the issues and I left very satisfied. Ran into a few issues but the stars stayed patient and worked through the issues and I left very satisfied. More
by Tjones0707
July 30, 2022
Reached out to this dealership and spoke with Steve Mitchell. My overall experience was amazing. But the knowledge and great customer service that I received from Mr. Mitchell really exceeded my expe Mitchell. My overall experience was amazing. But the knowledge and great customer service that I received from Mr. Mitchell really exceeded my expectations. Great company and excellent customer service. I highly recommend and will send all of my friends and family to Mr. Steve. More
by Pleatisbowie
Employees Worked With
Steve Mitchell
July 30, 2022
Sindy is incredibly detailed, specific, and honest. Stellar customer service! Extremely helpful and friendly! Definitely a person who I would refer to everyone I know. Stellar customer service! Extremely helpful and friendly! Definitely a person who I would refer to everyone I know. More
by Gio Martinez
Employees Worked With
Sindy Fernandez
July 30, 2022
Desde el principio al fin ,great services very professional all the time ,feels like family,will recommend her definitely , thank you Blanca . professional all the time ,feels like family,will recommend her definitely , thank you Blanca . More
by Llanesm
Employees Worked With
