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Dallas Lease Returns

Dallas, TX

5.0
7,943 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,943 reviews

June 23, 2022

Darrin was very helpful and his experience guided the process all the way through without any issues. The indoor environment for looking at vehicles makes the experience more comfortable. They were able More

by mike.irvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin J. Cline
Jun 23, 2022 -

mike.irvin responded

Darrin was very helpful and his experience guided the process all the way through without any issues. The indoor environment for looking at vehicles makes the experience more comfortable. They were able to provide better than competitive financing rate. I highly recommend Darrin and Dallas Lease Returns to those looking for a vehicle to buy.

June 22, 2022

Christian did an amazing job showing us the vehicle we went to go look at. He treated us like no other dealer and we ended up walking out with a new ride. This is an amazing place to go look at vehicles i More

by Rios.nataly13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
Jun 22, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

June 22, 2022

Anthony Zegarelli was super attentive and accommodating! It was well over 100 degrees outside and he gladly let me take out 2 vehicles to test drive. Very laid back and stress free buying experience. Would More

by Josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business, Josh, and hope to see you again soon!

June 22, 2022

Pete is an incredible person & always takes stellar care of me each time I purchase from him. People & professionals like him are a rarity. It is people like Pete that bring humanity into everything they do More

by Rothyrescue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

June 22, 2022

Tony is a heaven send! He found me a car within hours after I searched for weeks with no luck. So thankful for him!! Definitely will be recommending any friends and family! More

by momma_joanna84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Jun 23, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Tony to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

June 22, 2022

I just purchased my new car with Kayla today. She was kind, professional and responsive and she was so patient with me. She made the whole process painless and easy. Thank you, Kayla! More

by Jennifer.kennedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bunch
Jun 22, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

June 22, 2022

Derrick and Christian are the best! This is my 3rd vehicle I’ve purchased from this company and every experience has been very simple and efficient with the best customer service ever! More

by michelle.miller828
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Hall
Jun 23, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Michelle, and we thank you for choosing Dallas Lease Returns!

June 21, 2022

Edgar helped us a lot with all our enquiries, we are definitely coming back when we want another car and we'll recommend this place to all of our friends More

by Marco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Marco, please do not hesitate to let us know. We are always happy to help!

June 21, 2022

Truly not a “car lot” experience! ! Roel and Blanca were so personal in helping to find the perfect car that fits my needs and my budget!!! I am truly grateful to have been referred to More

by Nmwhitaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Roel and Blanca met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

June 21, 2022

Easy process. Plus, Roel has been very helpful working through some issues with the car. More

by Jwalsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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